HP Photosmart 3300 Support Question
HP Photosmart 3300 Support Question
Find answers below for this question about HP Photosmart 3300 - All-in-One Printer.Need a HP Photosmart 3300 manual? We have 3 online manuals for this item!
Question posted by annasolberg on July 19th, 2012
I Have A Problem With My Photosmart 3300
Hello. I have a problem with my Photosmart - it does not copy, scan or print - and the ERROR code is 0xcl8a020.
How can I manage to deal with this problem?
Best regards
Anna Solberg
Current Answers
Related HP Photosmart 3300 Manual Pages
Setup Guide - Page 15
... Section (B or C). Enter
Photosmart 3300, and then search for an icon.
Network Troubleshooting
?
See steps C1 through the control panel, and the device does not connect to your color graphics display for Network Setup. If you have an active connection, try the following: • Turn your firewall. Problem: The Printer Not Found messages appears...
User Guide - Page 11
... copy, scan, photo print, or fax job.
13
Start Black: Start a black-and-white copy, scan, photo print,...problem occurred. Overview
Chapter 1 (continued)
Label
Name and Description
6
Color graphics display: View menus, photos, messages, and videos.
7
Keypad: Enter numbers, values, or text, and navigate through a network) for selecting options.
If your computer.
8
HP Photosmart 3300...
User Guide - Page 81
Firmware Revision
The internal networking component and device firmware revision code. Note If you call HP Support, depending on the problem, you try to access the Embedded Web Server..... mDNS
Rendezvous is used with any other Ethernet-enabled device that don't use any HP All-in -One is set.
Network setup
78
HP Photosmart 3300 All-in -One is connected wirelessly to the Embedded Web...
User Guide - Page 91
... installation troubleshooting
This section addresses network setup problems you must accept or allow the pop-up for TCP/IP.
Temporarily disable the firewall, and uninstall and then reinstall the HP All-in -One series Network setup
88
HP Photosmart 3300 All-in -One software.
Try a different storage device, or connect using the Wireless Setup...
User Guide - Page 101
...size paper and letterhead, refer to the diagram engraved in the base of the main tray.
98
HP Photosmart 3300 All-in a resealable bag. If you want to use the main tray, press Photo Tray again to ..., and then check the paper for five minutes after the last button press or the last copy or print job. If the paper is not stored properly, extreme changes in temperature and humidity might result...
User Guide - Page 115
... about connecting a storage device, see Set photo print options.
112
HP Photosmart 3300 All-in the Print Options menu. These controls include brightness adjustment, special color effects, cropping, rotating, and more information, see Connect a storage device.
Note When printing photos and videos, the photo print options are automatically selected for the best results. For more...
User Guide - Page 132
... icon. 4.
Make changes to print the job.
Look for best results.
Which dialog box you use the spooler. Make changes to the print settings, and click Print to the paper size, orientation... a print job from the HP All-in the online help for Windows use the Windows print spooler is the selected printer. 3. Select the print job you want to Settings, and then click Printers. 2....
User Guide - Page 135
... a memory card or storage device if it automatically opens and displays the image.
Scan slides or negative film
You can only send a scan to the selected application. To scan a slide or negative 1. For more information, see Load an original in the Slide and Negative Film holder.
132
HP Photosmart 3300 All-in -One is whichever one...
User Guide - Page 143
... Cancel.
Fax
140
HP Photosmart 3300 All-in Memory. For more information on . 4. Press Setup. 3. If you send and receive.
Chapter 11
Note If Backup Fax Reception is turned off. Press to stop reprinting the faxes in memory, you can set the Backup Fax Reception mode to print error reports and confirmation reports automatically...
User Guide - Page 151
... area.
148
HP Photosmart 3300 All-in -One supports, see Order supplies.
Replace the ink cartridges
When the ink level for replacing the ink cartridges, aligning the printer, and cleaning the print head and ink cartridge contacts.
If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described...
User Guide - Page 157
... in to a power strip, make sure the power strip is turned on.
1 Power connection 2 Grounded power outlet
154
HP Photosmart 3300 All-in -One hardware. If you are unable to solve the problem using the onscreen Help or HP websites, call HP Support using the number for information on system requirements and possible...
User Guide - Page 167
...for basic information about the error. Go to send or receive a test fax. For additional fax troubleshooting topics, such as receiving a fax or making a copy. After you ran a ...problems faxing, contact HP Support.
If the Fax Hardware Test continues to check the status of the test failed, and then review the appropriate topic in this section. ● Try to
164
HP Photosmart 3300...
User Guide - Page 171
... more information on the back of Phone Cord with your HP All-in-One to connect the device to your telephone company and have correctly connected the HP All-in -One, might be causing... Phone Off Hook
Solution You are using a phone splitter, this can cause faxing problems. (A splitter is firmly
168
HP Photosmart 3300 All-in-One series Make sure the power cord is a two-cord connector that...
User Guide - Page 173
...information, see Send a fax manually from a phone.
170
HP Photosmart 3300 All-in -One stops sending and receiving faxes, repeat this can cause faxing problems. (A splitter is set to the port labeled "2-EXT" on...connecting the HP All-in -One is not connected to a telephone wall jack that is having problems sending a manual fax
Solution ● Make sure the telephone you will not be a phone ...
User Guide - Page 175
...-One to detect fax tones, and the calling fax machine might help solve these problems:
- The following problems:
- When you have an answering machine on the same phone line you use ... message. For more information, see Change the answer ring pattern (distinctive ringing).
172
HP Photosmart 3300 All-in-One series For information on the same phone line with digital answering machines. For...
User Guide - Page 179
... the problem and replace it. This report provides useful information about your HP All-in-One. Device update (Windows)
Use one of the ink cartridges. Accept the upgrade. For instructions on how to print a self-test report, clean the print head, and align the printer, see the onscreen HP Image Zone Help.
176
HP Photosmart 3300 All...
User Guide - Page 199
...regarding return and recycling of the U.S. The Regulatory Model Number for your service temporarily.
Too many devices...changes in -One meets product requirements from the network until the problem has been corrected or until you are sure that protects human ...devices you may not be confused with FCC rules, Part 68. For more information.
196
HP Photosmart 3300 All-in -One series).
User Guide - Page 206
...card, fax using 136, 137 cancel
button 8 copy 126 fax 142 print job 129 scan 133 cartridges. See DSL advanced network settings 75 AirPort 60 align printer 150 answer ring pattern 41, 55 answering machine ...wireless, with access
point 59 wireless, without access
point 59 connection
Ethernet 31 printer sharing 33 problems, fax 168, 170 types 29 USB 30 wired network 31 wireless 31 control panel buttons...
User Guide - Page 209
... clean 151 print margin specifications 191 printer found screen, Windows 71 printer sharing 33 printer, align 150 proof sheet fill in 115
menu 11 print 114 scan 116
R radio, turn off 74 Readme file 154 receive fax
auto answer mode 54 automatically 138 manually 138 rings to answer 55 troubleshoot problems
168, 171 receive images
print automatically 120...
User Guide - Page 211
... 189 physical specifications 194 power specifications 194 print margin
specifications 191 print specifications 191 scan specifications 193 system requirements 189 weight 194..., display 156 low signal 88 memory device problem 88 network connection 86 operational tasks 174 paper 175 Passphrase, invalid 87
printer not found 88 Readme file 154 receive... 8
208
HP Photosmart 3300 All-in-One series
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