HP Pavilion dv6 Support Question
HP Pavilion dv6 Support Question
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Question posted by cwpriamp on August 17th, 2014
My Hp Pavilion Hp Dv6-6140us Won't Turn On
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Current Answers
Answer #1: Posted by freginold on November 4th, 2014 4:37 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP Pavilion dv6 Manual Pages
User Guide - Page 2
... by Hewlett-Packard Company under license.
Some features may not be liable for HP products and services are U.S. HP shall not be available on your computer. The information contained herein is subject to the HP Web site at http://www.hp.com/support. The only warranties for technical or editorial errors or omissions contained...
User Guide - Page 5
... modem 13 Using wireless devices ...13 Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ...16 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to a WLAN ...18 Roaming to...
User Guide - Page 7
... stops before completion 57 A DVD playing in Windows Media Player produces no sound or display 58 A device driver must be reinstalled 58 Obtaining the latest HP device drivers 59 Obtaining the latest Windows device drivers 59
5 Power management ...60 Setting power options ...60 Using power-saving states 60 Initiating and exiting...
User Guide - Page 24
...not the status of the wireless devices are disabled by the wireless action key (f12) or HP Wireless Assistant).
If the wireless light is on (white) when you can use the wireless ...(f12) to a wireless network.
All of the wireless devices on your computer are connected to turn off .
Wired network (connected) Indicates that one or more network drivers are installed and wireless ...
User Guide - Page 25
... Internet > Network and Sharing Center.
Using wireless devices 15 NOTE: Enabling or turning on a wireless device does not automatically connect the computer to change Wireless Assistant properties: 1. Using HP Wireless Assistant
A wireless device can be turned on or off using HP Wireless Assistant. To view the state of the wireless devices, click the Show...
User Guide - Page 29
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up a personal area network (PAN) of the computers, the other computers may not be able to connect to the Internet using ...
User Guide - Page 31
...message may also be reinstalled. Select your Web browser and go to http://www.hp.com/support. 2. Current network security codes are unavailable
If you are alphanumeric codes...network, such as a network in an office or at http://www.hp.com.
Some networks change the corresponding code in your computer from the HP Web site at a public Internet chat room, contact the
network ...
User Guide - Page 68
... on the computer, and is installed on ). 4. Try running your system for installed hardware and installs default drivers for any discs from the HP Web site at http://www.hp.com. Then in the following sections.
58 Chapter 4 Multimedia If uninstalling and reinstalling the device drivers does not correct the problem, you...
User Guide - Page 69
... updates for updates. 2. or - Click Download only to save the file to http://www.hp.com/support, and select your specific product from the models listed. 4. After the file is... the updated driver without downloading the file.
- To use Windows Update: 1. Obtaining the latest HP device drivers
1. This feature can obtain the latest Windows device drivers by using Windows Update. Click...
User Guide - Page 72
... settings. 3. Click Save changes.
62 Chapter 5 Power management Select Start > Control Panel > System and Security > Power Options. or - Click Change Settings that are available: ● HP recommended ● High performance ● Power saver You can change additional settings, click Change advanced power settings and make your changes. Change the settings as...
User Guide - Page 73
...the AC outlet (not by unplugging the power cord from HP. To connect the computer to battery power. ● The display brightness is turned on, the battery meter icon in the notification area ...key or reconnect the AC adapter. Do not disable the power cord grounding pin, for example, by HP, or a compatible AC adapter purchased from the computer). Plug the power cord into the power connector...
User Guide - Page 75
...AC power charges the battery and also protects your work in case of a power outage. Turn the computer upside down the computer through Windows before removing the battery. Battery life varies, ... safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. NOTE: The computer must be connected to...
User Guide - Page 81
... Click Shut down command closes all open programs, including the operating system, and then turns off the display and computer. To prolong the charge of in Hibernation, you must ... is less than 2 weeks, remove the battery and store it , HP recommends purchasing a new battery when the storage capacity indicator turns green-yellow. do not disassemble, crush, or puncture; Shut down the...
User Guide - Page 85
....
Disk Defragmenter consolidates the fragmented files and folders on the size of your hard drive and the number of your hard drive at any time. HP recommends defragmenting your computer. Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that the system can safely delete to free up...
User Guide - Page 102
...
When you use the computer for purchasing extended update service are provided within the program. ● To access Norton Internet Security, or to date. NOTE: HP recommends that can detect most cases, repair damage they have caused. Instructions for using and updating Norton Internet Security software and for e-mail or Internet...
User Guide - Page 110
... system, determines how the computer will interact with your computer may be available on the HP Web site. Install the updates.
100 Chapter 11 Software updates You may be prompted for...your computer. Access the updates on the computer. Most software and BIOS updates on the HP Web site are explained in compressed files called SoftPaqs. 11 Software updates
Updated versions of ...
User Guide - Page 112
... it has been downloaded to your computer and access the BIOS update you connect your computer. To download a BIOS update: 1.
Follow the instructions on the HP Web site that are displayed, follow these steps:
a. Using the hard drive path you are ready to download your hard drive designation. b. Access the page...
User Guide - Page 113
..., navigate to the folder where the file was stored, and double-click the file to http://www.hp.com/support, and select your specific product from the models listed. 4. After the file is displayed... and drivers
To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. NOTE: In some cases, you may be able to install the updated driver. To...
User Guide - Page 119
...the "Press for recovery" message is displayed at the factory. Performing a recovery 109 HP recommends that was preinstalled at the bottom of the screen. However, if your computer includes a solid-state drive...Insert the first recovery disc into the optical drive and restart the computer. 3. or -
● Turn on or restart the computer, and then press esc while the "Press the ESC key for computers...
User Guide - Page 122
... wireless certification labels 12 troubleshooting disc burning 57 disc play 56 DVD movie play 57 external display 57 HP device drivers 59 optical disc tray 54 optical drive detection 55 Windows device drivers 59 turning off the computer 71
U unresponsive system 71 USB cable, connecting 80 USB devices
connecting 80 description 80...
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