HP Pavilion dv6 Support Question
HP Pavilion dv6 Support Question
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Question posted by hostda on September 3rd, 2014
My Hp Pavilion Dv6-3236nr Laptop Wont Turn On
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Current Answers
Answer #1: Posted by freginold on November 28th, 2014 11:12 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP Pavilion dv6 Manual Pages
User Guide - Page 2
...002
Product notice
This user guide describes features that are common to the HP Web site at http://www.hp.com/support. Bluetooth is subject to change without notice.
The only ... obtain the latest information in the express warranty statements accompanying such products and services. HP shall not be construed as constituting an additional warranty. Microsoft and Windows are set ...
User Guide - Page 5
... modem 13 Using wireless devices ...13 Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ...16 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to a WLAN ...18 Roaming to...
User Guide - Page 6
... very weak 22 Cannot connect to the wireless router 22 Connecting to a local area network ...22
3 Pointing devices and keyboard ...24 Using the TouchPad ...24 Turning the TouchPad on and off 24 Using TouchPad gestures 25 Scrolling ...25 Pinching ...26 Rotating ...26 Setting pointing device preferences 27 Connecting an external mouse...
User Guide - Page 7
... stops before completion 57 A DVD playing in Windows Media Player produces no sound or display 58 A device driver must be reinstalled 58 Obtaining the latest HP device drivers 59 Obtaining the latest Windows device drivers 59
5 Power management ...60 Setting power options ...60 Using power-saving states 60 Initiating and exiting...
User Guide - Page 14
...button
Description
Produce sound.
● When the computer is in Hibernation, briefly press the button to turn off the computer. To learn more about your power settings, select Start > Control Panel > System... shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn on the computer.
● When the computer is on, press the button briefly to initiate...
User Guide - Page 24
..., and a wireless light.
Indicates that all wireless network devices are disabled by the wireless action key (f12) or HP Wireless Assistant). Identifies the HP Wireless Assistant software on (white), at the factory, you turn off the wireless devices simultaneously.
Individual wireless devices can control the wireless devices in Windows® Control Panel). Identifying...
User Guide - Page 25
... the wireless icon in the Wireless Assistant tile, which is disabled in Setup Utility, it can be turned on or off using Wireless Assistant. Using HP Wireless Assistant
A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is located in Windows Mobility Center. 2. For more information, refer to...
User Guide - Page 29
... through Bluetooth is a limitation of Bluetooth and the Windows operating system. Using Bluetooth wireless devices (select models only) 19 Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up a personal area network (PAN) of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones...
User Guide - Page 31
...WLAN device software for the latest software. Select your Web browser and go to http://www.hp.com/support. 2. Some networks change the corresponding code in your network device and attempts to...network connected to your personal wireless router, review the router user guide for your computer from the HP Web site at the far right of the taskbar, right-click the icon,
and then click Troubleshoot...
User Guide - Page 34
...-tap the TouchPad off . Functions like the right button on an external mouse. When the TouchPad zone is active, the light is off indicator. To turn the TouchPad on at the factory.
Functions like the left button on an external mouse.
3 Pointing devices and keyboard
Using the TouchPad
The following illustration...
User Guide - Page 38
... image from the computer using the external VGA video standard.
Help and Support also provides automated troubleshooting and links to the computer, pressing this key. Turns the wireless feature on both the computer and the monitor. Takes a snapshot or picture of a DVD or a BD. Plays, pauses, or resumes a track of an...
User Guide - Page 42
... Chapter 4 Multimedia
Component (1)
Internal microphone
Description Records sound.
(2)
Webcam (select models only)
Records audio and video and captures still photographs.
(3)
Webcam light (select models only)
Turns on headphones, earbuds, or a headset. WARNING! NOTE: When a device is connected to the Regulatory, Safety and Environmental Notices.
User Guide - Page 45
... preinstalled multimedia software that allows you to the software manufacturer's instructions, which may be provided on disc, in subfolders. Using CyberLink PowerDVD 8 software
CyberLink PowerDVD 8 turns your computer into the optical drive. 2. To start CyberLink PowerDVD 8, select Start > All Programs > CyberLink PowerDVD 8.
Restart the computer if you are prompted to the...
User Guide - Page 53
...
over the spindle. Typical uses include the following: ● Storage of large amounts of the disc. Flawless playback on the computer. 2. Pull out the tray (2). 4. Turn on all systems is a new format containing new technologies, certain disc, digital connection, compatibility, and/or performance issues may arise. Hold the disc by the...
User Guide - Page 59
Save your work. 2. Disconnect all external devices connected to reduce the weight of the computer: 1. Turn the computer upside down on by pressing the power button. Shut down the computer through the operating system...the hard drive bay toward you are not sure whether the computer is off or in Hibernation, turn the computer on a flat surface. 6. Unplug the power cord from the computer. 7.
User Guide - Page 73
... connector (1) on the computer. 2. If provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from the AC outlet (not by attaching a 2-pin adapter.... AC adapter
WARNING! To connect the computer to battery power. ● The display brightness is turned on the power cord, plug the cord into the AC adapter (2).
WARNING! Using external AC...
User Guide - Page 75
..., Thermal and Mechanical. 3. Battery Check examines the battery and its cells to the computer.
Turn the computer upside down the computer through Windows before removing the battery. Battery life varies, depending... or removing the battery
CAUTION: Removing a battery that is off and unplugged from HP. Using battery power 65 Finding battery information in Help and Support
Help and Support ...
User Guide - Page 81
... Start. 3. If the capacity is less than 2 weeks, remove the battery and store it , HP recommends purchasing a new battery when the storage capacity indicator turns green-yellow. do not dispose of a stored battery, place it to the HP Web site for more information about ordering a replacement battery.
NOTE: A stored battery should be lost...
User Guide - Page 119
.... This restores the computer to create a set up all personal files. 2. or -
● Turn on or restart the computer, and then press esc while the "Press the ESC key for recovery"...Manager. - Software not provided with an SSD may not have been included for computers that you use HP Recovery Manager to its own built-in repair features, such as you may not have a partition.
...
User Guide - Page 122
... wireless certification labels 12 troubleshooting disc burning 57 disc play 56 DVD movie play 57 external display 57 HP device drivers 59 optical disc tray 54 optical drive detection 55 Windows device drivers 59 turning off the computer 71
U unresponsive system 71 USB cable, connecting 80 USB devices
connecting 80 description 80...
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