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HP Officejet k80 Support Question

HP Officejet k80 Support Question

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Question posted by jimzc1 on September 20th, 2023

Cant Fax It Says No Answer

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

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Request from Chidinma123 on September 24th, 2023 4:43 AM
Please explain the situation very well so I can help you out

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Answer #1: Posted by SonuKumar on September 20th, 2023 9:32 PM
SonuKumar

Member since:
May 9th, 2021

Points: 16,618,310
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There are a few things you can check if your HP Officejet K80 is giving you a "No Answer" error when you try to fax:

Make sure the fax line is plugged into the correct port on the printer. The fax line should be plugged into the "1-LINE" port.

Make sure the fax number you are trying to fax to is correct. Try re-entering the fax number manually.

Check the fax settings on the printer. Make sure that the fax settings are correct for the country you are faxing to.

Try faxing at a different time of day. It is possible that the fax recipient is busy or unavailable at the time you are trying to fax them.

Clean the fax printhead. A dirty fax printhead can cause faxing problems. To clean the fax printhead, follow the instructions in the printer's user manual.

Update the printer's firmware. The latest firmware updates for HP printers can be downloaded from the HP website.

If you have checked all of the above and your HP Officejet K80 is still giving you a "No Answer" error when you try to fax, you may need to contact HP customer support for assistance.

Here are some additional troubleshooting tips:

Try faxing to a different fax number. If you are able to fax to a different fax number, the problem may be with the recipient's fax machine.

Try faxing from a different phone line. If you are able to fax from a different phone line, the problem may be with your phone line.

If you are using a VoIP phone service, try disabling the VoIP service and faxing from a traditional phone line.

If you are still having problems faxing, you may need to contact your phone company for assistance.

I hope this helps!


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related HP Officejet k80 Manual Pages

HP OfficeJet K Series - (English) User Guide - Page 3

... used fax numbers 32 9 Additional setup information 33 Microsoft's plug-and-play messages do not appear 33 New Hardware message appears (Windows 95, 98, 2000, or XP 34 Your PC is unable to communicate with your HP OfficeJet 35 Windows Add Printer feature 35 Install an HP JetDirect Print Server later (models K80 and...
HP OfficeJet K Series - (English) User Guide - Page 4

... using the front panel 36 Set the date and time 36 Set the fax header 36 Enter text 37 Set the answer mode 37 Set the Rings to Answer setting 37 Check for dial tone 38 Remove and reinstall your HP OfficeJet software 38 10 Use Hewlett-Packard's support services 39 Internet 39 HP...
HP OfficeJet K Series - (English) User Guide - Page 5

...buttons and menu system. The method you choose may depend on or off. Auto Answer: Turn automatic answering for fax (models K80 and K80xi only). Speed Dial: Access speed-dial numbers. You can change a... the front panel or the HP OfficeJet K Series software. Black: Send black-and-white fax. Color: Send color fax. Even if you need to dial fax numbers or enter text. One-touch...
HP OfficeJet K Series - (English) User Guide - Page 6

... to . Make color copy. 2 Chapter 1-Review your unit's front panel Scroll through scan-copy-fax-setting options. Move forward and backward in a text entry. Reduce/Enlarge: On: Make copied image... Turn unit on/off. Black: Color: Make black-and-white copy. HP OfficeJet K Series The following shows the right side of Copies: setting. Enter: Select or save displayed...
HP OfficeJet K Series - (English) User Guide - Page 7

... or color. Access onscreen assistance. Right-click to your PC. Open default folder for frequently used scan, copy, or fax settings. Scan directly to create buttons for scanned images. Launch your HP OfficeJet to a PC, you load originals into the automatic document feeder (ADF). To access the guide, go to Programs, choose...
HP OfficeJet K Series - (English) User Guide - Page 16

...; In the Director, click SETTINGS, and then choose Copy Settings. The Setup tab appears. HP OfficeJet K Series Set the paper type After you have loaded paper or film in the Onscreen Guide. ... open the document that the selected printer is HP OfficeJet K Series, and then click Properties, Options, Printer Setup, or Printer. Change this for copying are independent of paper or film.
HP OfficeJet K Series - (English) User Guide - Page 20

... Start a print job Follow these steps to start a print job from the software program that accesses the HP OfficeJet K Series Properties dialog box (depending on your screen. 3 Make sure that the selected printer is HP OfficeJet K Series (or the "friendly name" that you have assigned to change settings, click the button that you...
HP OfficeJet K Series - (English) User Guide - Page 31

... enter a regular number, dial the fax number on the left side of configurations. HP OfficeJet K Series 2 In the Automatic Report Printing list, choose After a Fax Send, and then click OK. Chapter 8-Use the fax features 27 Send a fax Your HP OfficeJet lets you send a fax in a variety of the front panel (models K80 and K80xi only). These include...
HP OfficeJet K Series - (English) User Guide - Page 34

... menu, choose Print. 3 In the Print dialog box, select HP OfficeJet K Series Fax as the printer, and then click OK. 4 In the Send Fax dialog box, enter a name and fax number (or select from the list. HP OfficeJet K Series Initiate the process from within a program You can fax directly from other recipient information. Select the appropriate resolution.
HP OfficeJet K Series - (English) User Guide - Page 35

... PC 1 In the Director, click SETTINGS, and then choose Fax Settings. HP OfficeJet K Series Receive a fax Depending on how you set up your HP OfficeJet, you receive a legal-size fax and your HP OfficeJet is not currently set to print received faxes. The light next to Auto Answer is automatically set to use legal-size paper, the unit...
HP OfficeJet K Series - (English) User Guide - Page 36

... that is on the same telephone line as your HP OfficeJet. 6 If you hear fax tones, press START FAX, Black or Color, or, if you are finished, hang up the telephone. HP OfficeJet K Series 3 In the Phone answering area, select Manual. Answer fax calls manually. 4 After you are finished, click OK. 5 When your phone. 7 After you are...
HP OfficeJet K Series - (English) User Guide - Page 39

...OfficeJet If communication cannot be available. Set up for network printing using Windows sharing" in the Onscreen Guide. For more information, see "Install an HP JetDirect Print Server later (models K80...network printing will be established between your PC and HP OfficeJet (for network printing using the Windows Add Printer feature. other network features are only supported if you...
HP OfficeJet K Series - (English) User Guide - Page 40

... only the last two digits for the year. For more information on other fax settings, see "Use the fax features" in the next section, "Enter text." 4 Using the keypad, enter your fax number. 5 After you are described in the HP OfficeJet software to set or changed only by authorized personnel. After you finish entering...
HP OfficeJet K Series - (English) User Guide - Page 41

... then make the correct entry. • After you want your HP OfficeJet to Auto Answer is on when the feature is enabled. The light next to answer every fax call . JKL To get this character: J j Kk L l 5 5 Press 5 this feature, Auto Answer must be enabled. HP OfficeJet K Series Enter text The following : • If you want appears...
HP OfficeJet K Series - (English) User Guide - Page 48

...Diego, 858-655-4100. CAUTION Pursuant to Part 15.21 of the FCC Rules, any other electronic device, including fax machines, to send any interference received, including interference that to the attention of users of the sending... information Stock No. 004-000-00345-4. HP OfficeJet K Series This equipment may cause undesired operation. Government Printing Office, Washington DC, 20402.
HP OfficeJet K Series - (English) User Guide - Page 50

... circumstances. 6 When using the remote fax-receive feature by pressing 1-2-3, the tones generated by Telecom, nor does it provide any product is compatible with the HP OfficeJet K Series, into the wall socket... customers This product is approved for which it is unsuitable for use of this device is designed. Local country/ regional laws may constitute a nuisance to other approved ...
HP OfficeJet K Series - (English) User Guide - Page 51

...that the product Product Name: OfficeJet K Series (Printer/Fax/Copier/Scanner) product Model Number(s): C6747A/C8664A (EU/Aust./New Zealand only) Product Options: K60 (C6748A), K60xi (C6749A), K80 (C6750A), K80xi (C6751A) ... / EN61000-3-3:1995 AS / NZS 3548:1992 Taiwan CNS13438 FCC Part 15 - HP OfficeJet K Series Declaration of the Low Voltage Directive 73/23/EEC and EMC Directive 89/336...
HP OfficeJet K Series - (English) User Guide - Page 53

...initiate copy from front panel 22 copy from PC 22 fax from front panel 27 fax from PC 28 print 16 input tray - front-panel description 1 C cancel a copy 23 cartridges - unable to answer 37 save numbers 32 set the header 36 set ... 35 New Hardware message 34 O order print cartridges 43 overview copy 21 fax 25 print 15 49 Index A add printer 35 programs 38 answer mode - Auto Answer 37 B buttons -
HP OfficeJet K Series - (English) User Guide - Page 54

... within 30 print from within 16 R receive a fax 31 regulatory information 43 remove programs 38 Rings to Answer 37 time and date 36 setup - enter on loading 9 tray empty output 13 load input 7 two-way communication not established 35 W Windows 2000 36 Windows Add Printer feature 35 Index tips on front panel 37...
HP OfficeJet K Series - (English) User Guide - Page 55

... 3:Rings to display the menu options. Set Country/ Region and Language Use Menu to Answer 4:Paper Size 5:Tone or Pulse Dialing 6:Ring and Beep Volume 1:Automatic Reports Setup 2:Answer Ring Pattern 3:Busy Redial 4:No Answer Redial 5:Automatic Reduction 6:Backup Fax Reception 7:Error Correction Mode 8:Silent Detect 1:Clean Print Cartridges 2:Align Print Cartridges 3:Restore Factory...

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