HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
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Question posted by sally30664 on March 12th, 2013
Will Receive But Won't Send Faxes
The phone plug I have it plugged into (we'll call it 6737), I can't get it to send faxes ... however, it's not the plug; I switch plugs and plug it into my "old fax machine" plug (we'll call that 6735)on the wall, and it works fine. I plug my "old fax machine" into the original plug (6737), and IT works fine .. ??so it's not the plug on the wall ?? I want this unit to be in 6737 because that is not a published number .. I want my old fax machine to be in the 6735 plug, because it's just black toner, and goes alot farther on toner...
Any suggestions as to what I'm doing different ?? the HP support books (I'm sorry to say) have been no help at all .. everything just reads the same whereever I look ..
Any help !!!!??? I love HP ... but this one is beating me down !!!???
Why can't I get my NEW machine to work in the 6737 plug
Current Answers
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 13
... and other fax machines when sending and receiving faxes. Fax Error Correction Mode
1.
Touch down arrow , and then touch Error
be changed unless you are trying to send a fax to configure this setting...
...do this call the fax
number from another country/
region or if you are using a satellite phone
connection. Note: If you have problems sending and
4. Fax Speed
Set...
Getting Started Guide - Page 14
... to dial the recipient's number.
4. Load the document you can also send faxes manually from the receiving fax machine. Dial the number by using monitor dialing • Send a fax from a computer • Send a fax from the scanner glass.
2.
Touch Fax.
3. Enter the fax number by using the keypad on the phone that they should press Start on the control panel of the...
Getting Started Guide - Page 15
... the following topics:
• Reprint received faxes from a sending fax
connected to the printer (through the 2-EXT port) or a
machine, do the following:
phone that you have paper loaded in the main tray. a. b. Receive a fax automatically
If you hear fax tones from memory • Poll to receive a fax • Forward faxes to use fax
English
Receive faxes
You can be stored in the...
User Guide - Page 60
...Digital Fax is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium...sending email from the printer), complete the following steps: 1. Click New, and then follow the onscreen instructions. 4.
On the Scan tab, click Email Options. 3. You cannot use Fax to Email is available for receiving black-and-white faxes only. Open the embedded web server (EWS). NOTE: Fax...
User Guide - Page 67
..., try clicking the blue disclosure triangle next to the fax machine when you send the fax.
Select the printer that you to dial the recipient's number. TIP: To send a color fax, select Fax Options from the receiving fax machine. If a person answers the phone, you can send the fax directly to the Printer selection.
5. If a fax machine answers the call, you can speak with the...
User Guide - Page 68
... dial, when prompted to enter your PIN not to be recognized by using monitor dialing Monitor dialing allows you to reach is sent when the receiving fax machine answers. NOTE: If prompted, select Send Fax. NOTE: If a fax machine answers the call, you hear the dial tone, enter the number by the calling card service. To...
User Guide - Page 69
... into memory and sends the fax when the receiving fax machine is scheduled. Touch Send Fax Later. 4. After the printer scans the pages into memory and sends them once it is able to connect to send faxes normally, however, while a fax is available.
The fax is sent at the specified time. Touch Fax, and then touch Fax Options or Fax Settings. 3.
Enter the fax number by...
User Guide - Page 70
.... • You can no longer send or receive faxes in black and white, because of faxes you can send a fax to send faxes in color.
From the Home screen, touch (right arrow), and then select Setup. 2. Touch Fax Setup and then select Advanced Fax Setup. 3. For additional information, see Load an original on good phone lines. Touch Fax, touch (Speed Dial), and...
User Guide - Page 72
... memory. Causes the printer to store all the faxes it receives, only the faxes it receives while the printer is turned off Backup fax for security purposes. If an error condition occurs that prevents the printer from a sending fax machine, do the following backup fax modes are deleted, including any unprinted faxes. Touch (right arrow), and then select Setup. 2. After...
User Guide - Page 73
... codes are a security feature that require the receiving fax machine to provide a pass code to send a fax that you verify the number you are printed in memory, touch (Cancel button). Touch Poll to reprint your faxes if you can set for security or privacy purposes. Touch Start Fax.
Forward faxes to another number You can reprint up the...
User Guide - Page 82
...If the printer was unable to send a fax because the receiving fax machine did not answer or was busy, the printer attempts to fax calls. -
Touch Fax Setup, and then touch Advanced Fax Setup. 4. A message appears ...are using either a PBX phone system that the printer is set to the default, which is All Rings.
NOTE: The pulse-dialing option is Off.
78
Fax Or -
• Touch ...
User Guide - Page 83
... used to select Soft, Loud, or Off. Touch to communicate between your printer and other fax machines when sending and receiving faxes. Touch to a slower speed might be required:
• An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service
If you use one of the...
User Guide - Page 86
...Touch Fax Setup, and then touch Fax Reports. 3.
On (Fax Receive) Prints a fax confirmation report for every fax you send and receive
faxes successfully. Touch (right arrow), and then touch Setup. 2.
This is the default setting.
On (Fax Send)
Prints a fax confirmation report for every fax you send. Touch On (Fax Send) or On (Send and Receive). 4. On (Send and Receive)
Prints...
User Guide - Page 130
... as described in person to incoming fax calls. Chapter 9
The printer cannot receive faxes, but can send faxes
Solution: • If you are set up to receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the printer from receiving fax calls. • If you have an answering machine on the same phone line with the printer, you might...
User Guide - Page 132
... rings to answer, both devices answer the call , the answering machine records the incoming message.
If the answering machine and the printer are set to the same number of rings to answer for the answering machine. The phone cord that came with the printer is correct. Chapter 9
The printer cannot send faxes, but can receive faxes
Solution: • The...
User Guide - Page 180
...a label that could affect the proper operation of devices you should not exceed five (5). An FCC compliant telephone cord and modular plug is called. The REN is useful to determine the... of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any other entity, or individual. (The telephone number provided might not be advised of...
User Guide - Page 203
... the supplied cord to connect from the phone cords you might need to connect the supplied phone cord to the sending fax machine and receives the fax. Run a fax test.
Back view of the printer
1
2
3
1
Telephone wall jack
2
DSL (or ADSL) filter and cord supplied by your DSL provider
3
Use the phone cord supplied in the Rings to Answer...
User Guide - Page 206
...sending fax machine and receives the fax. Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you might already have no other end to fax successfully. You might need to connect the supplied phone...following: • If you have a parallel-type phone system, remove the white plug from the telephone wall jack to the printer, you have in...
User Guide - Page 207
... calls in the box with the printer to connect to answer it answers all incoming calls and receives faxes. If you encounter problems setting up the phone before the printer answers the call and hear fax tones from a sending fax machine, you need to a voice mail service through your country/region. You might need to decide how...
User Guide - Page 209
... off the automatic fax reception setting in your modem software is different from the telephone wall jack to Answer setting. Remove the white plug from the telephone wall jack and plug it into the port labeled 2-EXT on the Auto Answer setting. 6. (Optional) Change the Rings to Answer setting to the sending fax machine and receives the fax.
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