HP Officejet Pro 8600 Support Question
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Question posted by khaneboogi on August 31st, 2013
My Hp 8600 Printer Won't Send Or Receive Faxes
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Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 4
... your computer, it might not have been copied to a connected computer, make copies, and send and receive faxes. To scan, copy, and send faxes, you cannot find the user guide on HP's support website (www.hp.com/go/customercare). You can also use the printer's control panel. For more information, see "Where's the user guide?" Tip: If you...
Getting Started Guide - Page 6
...and above , you are needed.
For Scan to Email, Fax to family activities, news, travel, sports, cooking, photos, and many more. Printer Apps provide a wide range of content, from anywhere, using... and added the printer to your account, you can print from store coupons to Email
Note: These features are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• ...
Getting Started Guide - Page 14
... information about the following topics:
• Send a fax using the keypad on the display.
Send a standard fax
1.
Enter the fax number by using monitor dialing • Send a fax from a computer • Send a fax from the scanner glass.
2. Send a fax from the receiving fax machine. Load the document you are ready to fax in the printer. 4.
Dial the number by using...
Getting Started Guide - Page 17
... telephone company. (DSL might need to use digital-to -analog converters. Note: HP does not guarantee that allows you to send and receive faxes with all digital environments, or with your printer by using the Internet. English
17 Set up the printer for faxing.
For more information, see the user guide. This method is always recommended that...
Getting Started Guide - Page 21
... this test after you might experience problems when sending faxes, receiving faxes, or both. Tip: If you receive a fax communication error that you are unable to Step 2. If you type. If you are still having faxing problems, you might have completed setting up fax, check the following list of the printer and make sure it is not set up...
Getting Started Guide - Page 22
... Connect the printer to an analog phone line and try sending or receiving a fax.
•...faxing problems. Try connecting the printer directly to the telephone wall jack.
• Make sure that one end of the phone line by plugging a phone into the telephone wall jack and listening for static or other devices and run the test again.
To check if your Fax over IP service, try receiving a fax...
Getting Started Guide - Page 23
...the user guide?" Open HP Utility. (HP Utility is connected directly to the printer the printer-and if you are having problems sending a fax manually from a phone ... in the order listed. Solve setup problems
The printer cannot send faxes but can receive faxes
• The printer might encounter when connecting the printer to your wireless network, complete the following countries/regions...
User Guide - Page 56
...; An existing Windows (SMB) shared folder
For information about finding the computer name, see Receive faxes to your operating system. • The network address for the folder On computer running Windows, network addresses are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email address • Outgoing SMTP server information • An active...
User Guide - Page 60
... as configuring default SUBJECT and body text that is working correctly. You cannot use Fax to the Email Address Book.
4. Received faxes are printed instead of being saved.
56
HP Digital Solutions CAUTION: HP Digital Fax is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
Open the embedded web server (EWS). For more information, see Embedded web
server...
User Guide - Page 65
... a variety of the initial setup, by using monitor dialing • Send a fax from memory • Schedule a fax to send later • Send a fax to frequently used numbers.
You can schedule faxes to send and receive faxes, including color faxes. You can also set up the printer correctly for faxing. 6 Fax
You can use the printer to be sent at a later time and set up correctly...
User Guide - Page 67
... fax number and other fax options you hear the fax tones from the receiving fax machine. Depending on the scanner glass or Load an original in the automatic document feeder (ADF). 2. If a fax machine answers the call, you can send the fax directly to the fax machine when you want, and then click Fax to begin dialing the fax number and faxing...
User Guide - Page 71
... the same phone line, but not directly connected to the printer
To receive a fax manually 1. Make sure the printer is stored in this section to receive a manual fax. Receive a fax
67 If you turn off the Auto Answer option, you are speaking with can send you a fax while you must receive faxes manually.
Or, turn off the Auto Answer setting so that...
User Guide - Page 73
...
Poll to receive a fax Polling allows the printer to ask another number You can reprint up the printer to the printer it is a working fax line.
You might need to send. Forward faxes to another fax machine to send a fax that require the receiving fax machine to provide a pass code to forward your forwarded faxes.
Touch Fax Forwarding. The designated fax machine must...
User Guide - Page 80
... also set or change the initial settings or to the incoming fax call or else the printer does not receive faxes.
76
Fax The printer answers all of the speed-dial entries that have been set up the fax header by using the HP software provided with the printer, use the following steps: 1.
Touch (right arrow), and then touch...
User Guide - Page 84
... faxing, try using the Internet. HP printers are designed specifically for the fax connection.
It is called ADSL in your country/region.) • PBX: A private branch exchange (PBX) phone system. • ISDN: An integrated services digital network (ISDN) system. • FoIP: A low-cost phone service that connects to send and receive faxes with your printer by using a slower fax...
User Guide - Page 85
... purposes only. NOTE: Ink level alerts and indicators provide estimates for each fax sent or received. The default fax confirmation setting is a problem sending or receiving a fax. Use reports
You can set to print a report only if there is Off. For more information, see Printer management tools. You do not need to replace the ink cartridges until...
User Guide - Page 130
..., not automatically. For more information, see Case F: Shared voice/fax line with voice mail. Chapter 9
The printer cannot receive faxes, but can send faxes
Solution: • If you are set up to receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the printer from receiving fax calls. • If you have an answering machine on the same...
User Guide - Page 132
...If the answering machine and the printer are set to the same number of rings to answer, both devices answer the call and fax tones are recorded on the ...dialing too fast or too soon. If the printer detects fax tones, the printer receives the fax. Chapter 9
The printer cannot send faxes, but can receive faxes
Solution: • The printer might be interfering with the recipient's phone line....
User Guide - Page 138
...letters or characters supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. After the incoming faxes are printed, they are using Fax to Network Folder, make ...received, print the fax log from the printer control panel.
134 Solve a problem For more information, see the documentation available with HP Digital Fax If the printer has been configured to receive faxes...
User Guide - Page 249
... not picked up from
tray 107 memory devices 135 missing or incorrect
information 102 multiple pages are
picked 108 network configuration
page 152 nothing prints 99 paper-feed problems 107 power 99 print 98 printer status report 147 receive faxes 123, 126 scan 112 scan quality 114 send faxes 123, 125, 128 skewed copies 111 skewed...
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