HP Officejet Pro 8500A Support Question
HP Officejet Pro 8500A Support Question
Find answers below for this question about HP Officejet Pro 8500A - e-All-in-One Printer - A910.Need a HP Officejet Pro 8500A manual? We have 3 online manuals for this item!
Question posted by brazbobs on August 10th, 2014
Can Not Save Hp 8500 Faxes To Network Folder
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Related HP Officejet Pro 8500A Manual Pages
Getting Started Guide - Page 5
... to a computer folder on your network or quickly share them with business partners as helping reduce paper consumption and waste.
English
HP Digital Solutions
The printer includes a collection of paper pages again! Learn more e-mail addresses for easy sharing and storage, or you can save incoming, black-and-white faxes to receive important faxes from anywhere while...
Getting Started Guide - Page 6
... E-mail if your operating system.
• A username and password for the
network (if necessary). For Scan to E-mail, Fax to E-mail
Note: If you are using the HP Officejet Pro 8500A (A910a-f), you can still set up the digital solutions, make sure you have write access to the folder.
• The name of the computer where the...
User Guide - Page 6
...OS X 37 Print photos from a memory device 37 Print DPOF photos ...38
Print on ...HP Digital Solutions 46 HP Direct Digital Filing ...46 HP Digital Fax ...46 Requirements ...47 Set up the HP Digital Solutions 48 Set up HP Direct Digital Filing 48 Set Up Scan to Network Folder 49 Set Up Scan to E-mail 50 Set Up HP Digital Fax ...52 Use the HP Digital Solutions 53 Use HP Scan to Network Folder...
User Guide - Page 9
... scan to network folder 131 Unable to scan to e-mail 132 The sharing dialog box is different after setting up HP Direct Digital Filing (Windows) ...132 Solving HP Digital Fax problems 132
Solve memory device problems 134 The printer cannot read the memory device 134 The printer cannot read photos on the memory device 135
Solve wired (Ethernet) network problems 135...
User Guide - Page 50
...-and all without using the HP Officejet Pro 8500A (A910a-f), you can help you simplify and streamline your network for multiple users over a network.
HP Digital Fax
Never lose important faxes misplaced within a stack of paper pages again!
These scanned documents can turn off fax printing altogether - In addition, you can be sent to a shared network folder for personal or group access...
User Guide - Page 51
... the computer name, see Scan an original. For Scan to Network Folder, Fax to Network Folder • Appropriate privileges on the network
You must have the following:
For all HP Digital Solutions • A network connection
The printer can receive faxes to your operating system. • A username and password for the network (if necessary) For example, the Windows or Mac OS X username...
User Guide - Page 52
... set up and use Scan to Network Folder and Fax to Network Folder. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you can open from the HP printer software (Windows) or the HP Utility (Mac OS X). Set up the HP Digital Solutions
You can set up the HP Digital Solutions using the HP software provided with the printer -either using software wizards that...
User Guide - Page 53
Double-click Scanner Actions, and then double-click Scan to the printer. NOTE: After you create destination folders, you can use Scan to Network Folder, you finish setting up Scan to Network Folder, the HP software automatically saves the configurations to Network Folder
Wizard. 3. Click Additional Settings. Click New, and then follow the onscreen instructions. NOTE: You can customize ...
User Guide - Page 54
... to whom you have entered the required information about the network folder, click Save and Test to make sure the link to the network folder is added to one or more information, see HP printer software
(Windows). 2.
You can use the printer's EWS. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you must use the Scan to scan files...
User Guide - Page 55
... Profiles in the Setup box. 3. Open the HP Utility.
The printer's embedded Web server (EWS) opens in your computer's default Web browser. 3. Click New, and then follow the onscreen instructions. 4. Follow the onscreen instructions.
Embedded Web server (EWS) 1. For more information about the network folder, click
Save and Test to make sure the Launch embedded...
User Guide - Page 56
... (Tagged Image File Format) files. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you click Finish, the EWS is displayed in
your computer's default Web browser. Color faxes are saves as email attachments (Fax to E-mail/Network Folder in all e-mail messages sent from the printer, as well as scan settings used when sending e-mail from the...
User Guide - Page 57
... E-mail
NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you have entered the required information, click Save and Test to make sure
the link to the Outgoing E- If prompted, enter the PIN. 5.
On the control-panel display, select the name that corresponds to the network folder is working correctly.
Enter or change the SUBJECT...
User Guide - Page 58
...; If you can only use Scan to Network Folder and Fax to E-mail and if your e-mail application is set up HP Digital Fax, any black-and-white faxes that you receive print, by default, and then are using the HP Officejet Pro 8500A (A910a-f), you can see Finding the printer model number.
54
HP Digital Solutions NOTE: If you are using...
User Guide - Page 72
... connected to a network using an Ethernet cable or a wireless connection, you can use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer with a USB cable, you can remove a number from the list of your junk fax list.
Touch the number you want to the folder where the fax is the...
User Guide - Page 134
...: • Common problems • Unable to scan to network folder • Unable to scan to the Internet, try turning
off these settings. Solve HP Digital Solutions problems
This section covers the following topics: • Solving HP Direct Digital Filing problems • Solving HP Digital Fax problems
Solving HP Direct Digital Filing problems
This section covers the following...
User Guide - Page 136
... the outgoing e-mail profile to Network Folder. For more information, see Finding the printer model number. Make sure that data sent from the printer is different after setting up HP Direct Digital Filing (Windows) If you are using the HP Officejet Pro 8500A (A910a-f), you can set up folders using Simple File Sharing (SFS).A folder set up correctly Make sure the...
User Guide - Page 137
... local time zone.
To see Finding the printer model number.
NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you can both read and write to
the folder. For more information, see the documentation available for your model number, see the correct times when faxes are using Fax to Network Folder, make sure you have been entered. If...
User Guide - Page 138
...-only network environment and the IP address is one of yours). For more information, see HP support for troubleshooting information.
• The printer cannot read the memory device • The printer cannot read photos on the memory device
The printer cannot read .
134 Solve a problem Chapter 9
To enable the correct time to be reported on faxes during Daylight Savings...
User Guide - Page 144
...your Printers or Printers and Faxes folder. To check the printer's ...printer's status from using the printer over the network.
Step 5: Make sure the wireless version of the printer is Paused, right-click the printer, and click Resume Printing. 4. Step 4: Make sure the printer is online and ready If you have difficulties
140 Solve a problem If the printer is set as you have the HP...
User Guide - Page 232
...you receive a low ink warning message, consider having a replacement cartridge available to a network, make sure the wireless network is on ink.
such as a paper jam), the printer saves incoming faxes to a wireless network, make sure the network is functioning properly. For more information, see HP inkjet supplies recycling program. To solve this problem, resolve any problems with...
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