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HP Officejet 6500A Support Question

HP Officejet 6500A Support Question

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Question posted by ctunchu on March 3rd, 2014

6500a Plus Will Not Print Incoming Faxs

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Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 8

...you must be available to respond in the box with the printer. 2. Using the phone cord provided in person to incoming fax calls, be different from the one ring pattern to voice ... service on the back of the printer. HP recommends that you request double or triple rings for faxing, you have connected the printer and any other telephone equipment or devices, complete the following : •...
Getting Started Guide - Page 10

... right arrow and then touch Setup. 2. Touch up properly for all faxes sent from the printer, configure the settings as New Defaults. Where can configure fax settings using these incoming calls after you want the printer to Answer setting. Note: To use fax The printer displays the status of the test. If you wish, and then touch...
Getting Started Guide - Page 12

... *@ repeatedly, until a dash (-) appears on your computer as faxes, without printing them first. Enter the fax number by using monitor dialing • Send a fax from a computer • Send a fax from memory • Schedule a fax to send later • Send a fax to speak with the quality of ways. Using the printer's control panel, you want to send and receive...
Getting Started Guide - Page 13

... complete. If you install the software. See the user guide for incoming faxes • Block junk fax numbers The user guide is stored in the printer. 4. or from an extension phone 1. When you want to another number • Set the paper size for received faxes • Set automatic reduction for more ! The telephone line 3. As...
Getting Started Guide - Page 14

... you turn on the Auto Answer option (the default setting) from the printer's control panel, the printer automatically answers incoming calls and receives faxes after you have paper loaded in memory are printed in memory, whether the printer has an error condition or not. "manual faxing"). 5. Make sure you are on the phone, the person you have...
Getting Started Guide - Page 15

... Tools. 3. This method is always recommended that the printer will be called Fax over Internet Protocol (FoIP). It is called ADSL in memory. 1. English To print a report 1. Select the fax report you discuss with the telephone company directly for use fax 13 Touch down arrow , and then touch Fax Reports. 3. Touch right arrow , and then touch...
Getting Started Guide - Page 19

...print a fax test report to warm up fax for faxing. blinking. • Make sure that no other • If the computer cannot recognize the HP software CD in the printer. If you are having faxing... you install the software). Note: If the printer is working order. • Make sure paper is loaded correctly in the Windows Device Manager. Perform this test after you have not...
User Guide - Page 7

... incoming faxes 55 Block unwanted fax numbers 56 Add numbers to the junk fax list 56 Remove numbers from the junk fax list 56 Print a Junk Fax Report 57 Receive faxes to your computer (Fax to PC and Fax to Mac 57 Fax to PC and Fax to Mac requirements 57 Activate Fax to PC and Fax to Mac 58 Modify Fax to PC or Fax...
User Guide - Page 51

... the right-front corner of your dialing. Touch Fax. 3. Therefore, make sure the printer is connected to send the document as a fax, without printing a copy and faxing it sends the document to use the printer's fax connection, not your computer as a black fax or a color fax), click the option that opens the printer Properties dialog box. On the File menu...
User Guide - Page 52

... using the keypad on how the recipient has their fax machine set up menu below the Orientation setting. The printer begins dialing the fax number and faxing the document. Load your software application, click Print. 3. Open the document on your fax. The printer begins dialing the fax number and faxing the document. For more information, see the pop-up...
User Guide - Page 56

... before the printer answers. Set the Rings to Answer setting to a high number to allow you have paper loaded in memory. • Receive a fax manually • Set up the handset to talk or listen for incoming faxes • Block unwanted fax numbers • Receive faxes to your computer (Fax to PC and Fax to Mac) Receive a fax manually When...
User Guide - Page 57

.... When you are available: On On Error Only Off The default setting. If you hear fax tones from printing the faxes (for example, the printer runs out of paper), the printer stops answering incoming fax calls. Touch Backup Fax Reception. 4. To set up the phone or remain on the phone with the sender, instruct the sender to store...
User Guide - Page 58

... memory becomes full, the oldest, printed faxes are overwritten as new faxes are forwarding to receive a fax from it has in memory. To reprint faxes in memory, you are printed in order to Receive. 3. Poll to receive a fax Polling allows the printer to ask another fax machine to eight of the most recently received fax printed first, and so on the...
User Guide - Page 59

... when you select should match what the printer does if it saves the Fax Forwarding setting and phone number. Fax forwarding is reduced to the printer, the Fax Forwarding setting is set the paper size for received faxes. NOTE: You can cancel fax forwarding by default, so the image of the incoming fax is activated. This setting is turned...
User Guide - Page 60

... by adding them to the junk fax list. When an incoming fax call should be different. To add a number to determine if the call is not supported in your country/region, Junk Fax Blocker does not appear in the blocked fax numbers list, the fax is not printed. (The maximum number of unwanted fax numbers to the junk...
User Guide - Page 62

... PC settings from your computer to turn off Fax to PC or Fax to Mac and disable printing faxes from the printer's control panel 1. Open the HP printer software. You can use the Digital Fax Setup Wizard to activate Fax to PC. Double-click Fax Actions, and then double-click Digital Fax Setup Wizard. 3. For more information, see HP Utility...
User Guide - Page 65

... or to the incoming fax call or else the printer does not receive faxes. Touch Fax Setup, and then select Speed Dial Setup. 4. Touch right arrow , and then select Setup. 2. To set up , complete the following steps to change the fax header 1. Print a list of speed-dial entries To print a list of all incoming calls and faxes. • Turn off...
User Guide - Page 71

...3. Touch to send from memory. On (Fax Send) Prints a fax confirmation report for every fax you receive. Touch Fax Confirmation with image. On (Send & Receive) Off On (Fax Send) On (Fax Receive) Prints whenever a fax error occurs. Does not print any fax error reports. NOTE: You can configure the printer so that it automatically prints a report when there is an error during transmission...
User Guide - Page 149

... answer, both devices answer the call and fax tones are recorded on my answering machine Solution: • When you have in your home or office. If you do not print Cause: The Incoming Fax Printing option is turned off. If the answering machine and the printer are set to receive faxes automatically and that the Incoming Fax Printing option in the...
User Guide - Page 237

... a paper jam), the product saves incoming faxes to a network, make sure the wireless network is turned on and that have not been printed yet or transferred to a wireless network, the wireless connection has been broken. To solve this problem, try the following events has occurred: • The printer has been turned off. • The...

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