HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by mary4589 on April 14th, 2013
What Does A Fax Error Code 344 Mean?
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Answer #1: Posted by TommyKervz on April 14th, 2013 12:38 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Greetings - Please note that error 344 refers to problem that arose on the receivers site and not yours. Here is hp's defination for error 344 on the link below
http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Receiving-an-error-code-344-when-faxing/td-p/1066123
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 13
... an external number. A message appears stating that this setting might be useful when you
are trying to send a fax to and select Fax Setup, select Advanced Setup, and then select Error Correction Mode. an incoming call and, based on the same telephone line.
Do one telephone number on the printer control panel, press...
Getting Started Guide - Page 16
... the right, scroll to and select
Note: If you turn off the power.
Note: You can print several different types of fax reports:
• Fax confirmation reports • Fax error reports • Fax Log • Other reports
These reports provide useful system information about the printer. To view the call history on the printer control...
Getting Started Guide - Page 21
... sending faxes, receiving faxes, or both. Windows Device Manager.
• If the computer cannot recognize the HP software
CD in the Search box. You can find an explanation of the printer and make sure it is not set up properly for the printer. Step 1: Check the fax setup
Check the status of the error code at...
Getting Started Guide - Page 22
...to a voicemail service on the same phone line that you will use for faxing, you can disconnect all the other devices and run the test again. Speak slowly and at a time and rerunning ... lines with poor sound quality (noise) can cause faxing problems. If you hear noise, turn Error Correction Mode (ECM) off the hook. The printer can send faxes but not connected to use a slower connection speed....
User Guide - Page 7
... the redial options...62 Set the fax speed...63 Set the fax sound volume 63 Set the Error Correction Mode 63
Fax and digital phone services 64 Fax over Internet Protocol...64 Clear the fax log...65 View the Call History...65 Use reports...65
Print fax confirmation reports 66 Print fax error reports...67 Print and view the...
User Guide - Page 8
... missing 94 Text cannot be edited...95 Error messages appear...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems...
User Guide - Page 52
... , the next number is dialed and an error report is generated. From the Name list, select the printer that you have changed any further settings for the recipient, change settings (such as selecting to send the document as a fax, without printing a copy and faxing it sends the fax and dials the next number. The...
User Guide - Page 55
... up the printer to turn the printer off, all received faxes in memory are deleted, including any unprinted faxes. For a list of the faxes you might want to store the faxes it receives. To set up backup fax
Depending on their fax machine.
5. On On Error Only Off
The default setting. The printer continues to press Start...
User Guide - Page 56
... lost the copy of the other fax machine.
- The designated fax machine must be set up (or has not changed the default pass code) or the printer cannot receive the fax.
Press the (Setup) button, ...the printer calls the designated fax machine and requests the fax from memory. Using the buttons on the sizes of the faxes in memory, whether the printer has an error condition or not. Make ...
User Guide - Page 57
... the main tray when you set up , it also prints an error report.
4. If the printer loses power when fax forwarding is set the paper size for received faxes. NOTE: You can cancel fax forwarding by default, so the image of the incoming fax is printed on the display. Set the paper size for received...
User Guide - Page 62
... (if
necessary), and then press the button to the right of OK. To change Quick Contact entries You can store fax numbers as an area code, an access code for the entry (if necessary), and then press the button to the right of Quick Contacts. 2. Type the name for numbers outside a PBX system...
User Guide - Page 64
... Auto Answer setting if you send.
Chapter 5
• Set the fax speed • Set the fax sound volume • Set the Error Correction Mode
Configure the fax header The fax header prints your name and fax number on the top of every fax you want to receive faxes manually. HP recommends that you have an answering machine on...
User Guide - Page 68
...automatically set to and select Fax Setup, select Advanced
Setup, and then select Error Correction Mode. 3. HP printers are affected. • The Fax Speed is called Fax over Internet Protocol (FoIP...means that allows you to the Internet and provides analog phone
ports for use a FoIP service (provided by your telephone company) when you: • Dial a special access code along with the fax...
User Guide - Page 69
... you turn off ECM, you send and receive.
NOTE: Clearing the fax log also deletes all the calls placed from the printer. For more information about using a slower fax speed or disabling the fax error-correction mode (ECM). If you experience problems faxing, try using ECM, see Printer management tools. Use reports
You can set...
User Guide - Page 70
... unacceptable. Scroll to and select one of the following topics: • Print fax confirmation reports • Print fax error reports • Print and view the fax log • Print the details of the fax on the Fax Sent Confirmation report if you select On (Fax Send) or On (Send and Receive), and if you use the Scan...
User Guide - Page 71
... on the right, scroll to and select Fax Setup, select Fax Reports,
and then select Fax Error Report. 3. On (Send and Receive)
Prints whenever a fax error occurs.
Use reports
67
Print the details of the last fax transaction The Last Fax Transaction report prints the details of the last fax transaction to print fax error reports automatically 1.
Off
Does not print...
User Guide - Page 102
... report for solutions to try. For more information, see which part of the printer. Chapter 8
Solve fax problems
This section contains fax setup troubleshooting information for information on how to fix any problems found. Perform this section for basic information about the error. If the test fails, review the report for the printer.
User Guide - Page 109
... for a dial tone. If there is an error, the printer cannot send or receive a fax until the error condition is resolved. For example, you cannot use .
Solve fax problems 105 connected to the port labeled 1-LINE on...can use a coupler to the telephone wall jack that you might be in use the printer for faxing if an extension phone is off the hook, or if you are using for the printer and...
User Guide - Page 158
... does not, of itself, give an unconditional assurance of problems, you should contact your equipment supplier in the first instance. Australia wired fax statement
In Australia, the HP device must be reset to use this product or product family and available (in English only) either within the product documentation or at the...
User Guide - Page 215
... information about solving printing problems, see www.hp.com/go/inkusage.
Document failed to turn off the printer. 2. If this problem persists, write down the error code provided in the power cord again. 3. Door or cover open
Before the printer can resolve such problems by completing the following steps: 1.
For more information...
