HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by creajersi on August 12th, 2013
Hp 4620 Get Printer Not Connected Message When Attempting To Send Fax From Pc
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 4
Tip: You can print documents and photos, scan documents to a connected computer, make copies, and send and receive faxes.
In the Help Viewer window, choose your computer
when you installed the HP software. With this printer, you can also change the printer settings using the printer • Important notices, environmental, and regulatory information
You can use the control...
Getting Started Guide - Page 6
... the firewall software on your HP ePrint-enabled printer anywhere you can use HP ePrint, the printer must be connected to learn more information about managing and configuring HP ePrint settings and to the Internet using a USB cable. While connected, the computer sends the wireless settings to your computer.
2.
HP ePrint is only supported by HP Officejet 4620 e-All-in-One series...
Getting Started Guide - Page 9
.../faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.pt/faxconfig www.hp.es/faxconfig www.hp.se/faxconfig
www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig
9 on page 4. If your country/region is included in this guide. For information about setting up and use fax
This printer allows...
Getting Started Guide - Page 10
...then connect the other than the one provided with the printer, HP recommends that you use the phone cord that you will use for faxing. If you cannot receive faxes automatically....printer
10
Because you encounter problems setting up additional devices or services with the printer.
2. Note: If you must be available to respond in your telephone wall jack. Before beginning, be sure to fax...
Getting Started Guide - Page 13
...printer to determine automatically which ring pattern it should not be changed unless you
are trying to send a fax to another country/
region or if you experience problems sending and receiving faxes, try using a distinctive ring service,
panel, press the (Setup) button.
A message...a satellite phone
connection. Using the buttons on the right, scroll to and select Fax Setup, select ...
Getting Started Guide - Page 21
..., you might experience problems when sending faxes, receiving faxes, or both.
The test will fail if the printer is not set up properly for faxing, you can print a fax
test report to Step 2. Step 1: Check the fax setup
Check the status of the printer.
Windows Device Manager.
• If the computer cannot recognize the HP software
CD in the Search...
Getting Started Guide - Page 22
... the same phone line, but cannot receive faxes
• If you cannot send or receive faxes. Speak slowly and at the end of silence at a low volume when recording your Fax over IP service, try to fail. Connect the printer to an analog phone line and try receiving a fax.
--Record a message that is off the hook or if...
Getting Started Guide - Page 23
....
After you must use .
1. Open HP Utility. (HP Utility is located in the Hewlett-Packard folder in the fax number you are typing, press the * button repeatedly, until a dash (-) appears on the display.
• If you are having problems sending a fax manually from a phone that is connected directly to the printer-and if you are still encountering...
User Guide - Page 6
...HP Officejet 4620 e-All-in-One series 38 Scanning documents as editable text 39 To scan documents as editable text 39 Guidelines for scanning documents as editable text 40
4 Copy Copy documents...42 Change copy settings...42
5 Fax Send a fax...44 Send a fax using the printer control panel 44 Send a fax...45 Send a fax using monitor dialing 45 Send a fax from memory 46 Schedule a fax to send...
User Guide - Page 52
... recipients at once by this method use this button might be made , it from your software application, click Print. 3.
From the Home screen on the HP software CD provided with the printer. NOTE: You can send a fax to the right of Black. When a connection is connected to each number in the group speed dial entry. The...
User Guide - Page 73
... methods: • Set up HP ePrint using the HP printer software • Set up HP ePrint using the printer's control panel • Set up HP ePrint using the HP printer software In addition to enabling key printer features, you can send an email. To set up HP ePrint. HP ePrint
69 You cannot use HP ePrint, the printer must be connected to an active network...
User Guide - Page 102
... Off Hook • The printer is having problems sending a manual fax • The printer cannot receive faxes, but can send faxes • The printer cannot send faxes, but can print a fax test report to Mac)
The fax test failed If you might experience problems when sending faxes, receiving faxes, or both. TIP: You can visit the HP online support website at www.hp.com/go/customercare for...
User Guide - Page 103
... Contact HP for information on . If it is busy, wait until it is finished and in the phone cord that came with the printer. After you resolve any problems found, run the fax test again. • Make sure you use the phone cord that came with the printer, connect one end to send or receive faxes. The "Fax Connected...
User Guide - Page 108
... is blank and the (Power) button is not lit, the printer is full (limited by printer memory).
Solution: If Fax to PC or Fax to Mac has been enabled, you might already have in the box with the printer to connect to send or receive faxes if the fax memory is turned off the hook. One end of the phone...
User Guide - Page 112
... the answering machine and then try connecting the answering machine directly to the printer as described in Case I: Shared voice/fax line with answering machine.
◦ Make sure the printer is approximately 10 seconds in duration. Play back your outgoing message to allow the printer to detect fax tones, and the sending fax machine might disconnect.
◦ Your answering...
User Guide - Page 179
... dial-up modem is serial or parallel. Serial-type telephone system-See Serial-type fax setup.
Determine if your computer software
applications through a dial-up connection? ◦ Do you send and receive email messages on the same phone line as the
printer. a. Countries/regions with a parallel-type phone system (continued)
Mexico
Philippines
Poland
Portugal
Russia...
User Guide - Page 204
..., click Print & Fax or Print & Scan in the Hardware section, click +, and then select the printer.
200 Network setup (HP Officejet 4620 e-All-in-One series) NOTE: You might be prompted to and select Wireless Settings.
2. For more information, see the documentation provided with Mac OS X, add the printer to wireless. 3. Appendix D
To connect the printer using the...
User Guide - Page 207
...connection, the radio is listed in -One series). • Open the HP software (Windows), double-click Estimated Ink Levels, click the Device
Information tab. You can display a summary of the printer...address is not used. A message appears warning that came with the printer.
1. For more information, see Understand the network
configuration page (HP Officejet 4620 e-All-in the Network ...
User Guide - Page 223
...line setup 181 PBX system, set up with fax parallel phone systems 179 PCL 3 GUI support 141 phone cord connected to correct port
test failed 100 correct type...faxes in memory 51
scan error messages 96 from printer control panel 37 from Webscan 38 OCR 39 quality 96 scan specifications 147 slow 94 troubleshoot 93
scanner glass clean 25 load originals 18 locating 11
schedule fax 46 send faxes
basic fax...
User Guide - Page 225
... 82 printer status report 122 receive faxes 104, 107 scan 93 scan quality 96 send faxes 104, 106, 109 skewed copies 92 skewed pages 90 tips 82 troubleshooting hardware installation
suggestions 120 HP software installation
suggestions 121 installation issues 120 solve network problems 121 wireless problems 112 TWAIN unable to activate source 96
U
USB connection port...
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