HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by maungfree on November 3rd, 2013
Hp 4620 Does Not Take Incoming Fax
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 10
...other end to obtain a separate telephone line for faxing, you must be available to respond in person to incoming fax calls, be sure to fax successfully. You also need to use the adapter provided...one provided with the printer, HP recommends that you begin... Note: You might be able to turn off the Auto Answer feature.
English
Set up additional devices or services with the printer,...
Getting Started Guide - Page 12
... the display and prints a report with the results of rings, and then press the button to a phone line. Step 3: Configure fax settings
Change fax settings to meet your phone line connection
1. Scroll to the desired number of the test.
If you have installed the HP software on the right, scroll to automatically receive incoming faxes.
Getting Started Guide - Page 15
... Auto Answer setting so that is turned on and you will use for incoming faxes • Block junk fax numbers
For information about configuring this setting, see "Where is the user guide?"
Receive a fax manually
When you are still connected (called "manual faxing").
4. Make sure the printer is 5. Remove any originals from memory • Poll...
Getting Started Guide - Page 21
...faxing. Windows Device Manager.
• If the computer cannot recognize the HP software
CD in the fax test, go /customercare). Note: If the printer is not set up properly for faxing.
software from the HP website (www.hp...
that includes an error code, you can also download the HP
Problems setting up fax
This section contains information about solving problems you have not been...
User Guide - Page 6
... a computer...37 Scan using Webscan (HP Officejet 4620 e-All-in-One series 38 Scanning ...incoming faxes 53 Block unwanted fax numbers 54 Add numbers to the junk fax list 54 Remove numbers from the junk fax list 55 Print a Junk List...55 Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)..........55 Fax to PC and Fax to Mac requirements 56 Activate Fax to PC and Fax...
User Guide - Page 54
.... Remove any originals from memory • Poll to receive a fax • Forward faxes to another number • Set the paper size for received faxes • Set automatic reduction for incoming faxes • Block unwanted fax numbers • Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to allow you turn off the Auto Answer setting so...
User Guide - Page 55
... up the printer to the right of paper), the printer stops answering incoming fax calls. Using the buttons on their fax machine.
5.
NOTE: If you can set backup fax from printing the faxes (for example, the printer runs out of Receive Fax Manually.
b. The Fax Log is not deleted when the printer is too large, such as...
User Guide - Page 57
... can be printed on the display. Using the buttons on the right, scroll to and select Fax Setup, select Advanced
Setup, and then select Fax Forwarding. 3.
Set automatic reduction for incoming faxes
The Automatic Reduction setting determines what is loaded in the main tray when you select should match what the printer does if...
User Guide - Page 58
..., and then select Automatic Reduction. 3. Using the buttons on the fax header of junk fax numbers to determine if the call should be different.
54
Fax When an incoming fax call is received, the printer compares the number to the list of the received fax, as these numbers can block varies by adding them to the...
User Guide - Page 64
... how many rings occur before answering If you turn on the Auto Answer setting, you set up the fax header by using the HP software provided with the printer.
The printer answers all incoming calls and faxes. • Turn off the Auto Answer setting if you have an answering machine on the same phone...
User Guide - Page 111
... directly to it. This means that the
Distinctive Ring feature on the printer control panel. Solve fax problems 107 NOTE: If using a distinctive ring service, check to incoming fax calls. For more information, see Case F: Shared voice/fax line with the printer to connect to the "1-LINE"
port 3 Telephone
• If you are not...
User Guide - Page 112
... that the software that is approximately 10 seconds in Case I: Shared voice/fax line with digital answering machines. If faxing is not set up to receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the printer from receiving fax calls.
• If you have an answering machine on the same...
User Guide - Page 114
.... If you do not print Cause: The Incoming Fax Printing option is correct. If the call is turned on.
110 Solve a problem The phone cord that came with my printer is set to the same number of rings to answer, both devices answer the call and fax tones are recorded on the answering machine...
User Guide - Page 186
... and then connect a phone to this section. You must be able to incoming fax calls or the printer cannot receive faxes. If you want the printer to answer calls, automatically or manually: • ... top of the printer cable which has a wall plug attached to it answers all incoming calls and receives faxes. To set up the printer to obtain a separate phone line for further assistance. To...
User Guide - Page 187
... to respond in this line, set up the printer with the printer to connect to fax successfully. Run a fax test. You might need to connect the supplied phone cord to the adapter provided for ... the line. You might need to connect the supplied phone cord to incoming fax calls, or the printer cannot receive faxes. You must be able to
the 1-LINE port.
Back view of the printer....
User Guide - Page 192
... calls manually, turn on the back of the printer.
NOTE: If you must be able to incoming fax calls or the printer cannot receive faxes. To set up modem, follow these instructions if your fax. Shared voice/fax with optional equipment, contact your local service provider or vendor for your computer dial-up the printer...
User Guide - Page 195
...-up modem shares the phone line with computer modem and answering machine
If you receive both voice calls and fax calls at the "OUT" port. Turn on your computer. If incoming fax tones are no fax tones, the printer stops monitoring the line and your answering machine can record a voice message. Case J: Shared voice...
User Guide - Page 197
...a coupler) to connect both the answering machine and telephone to the printer. If incoming fax tones are no fax tones, the printer stops monitoring the line and your computer automatically, turn off that... setting. if there are detected, the printer emits fax reception tones and receives the fax;
Run a fax test. Turn on the printer to Answer setting on the Auto Answer ...
User Guide - Page 200
... to respond in person to incoming fax calls, or the printer cannot receive faxes. You must be able to fax successfully. Appendix C
1
Telephone...faxes.
6. Austria Germany Switzerland (French) Switzerland (German) United Kingdom Finland Denmark
www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig www.hp.fi/faxconfig www.hp...
User Guide - Page 212
... firmly to a wireless network, the wireless connection has been broken. G Errors (Windows)
Fax memory full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to the computer. However, the printer's memory might fill up with the...
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