HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by askubik on August 16th, 2013
How Do You Clear A Paper Jam In A Hp 4620
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Answer #1: Posted by DreadPirateRoberts on October 10th, 2013 9:59 AM
DreadPirateRoberts
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November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will walk you through clearing a paper jam
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 25
...HP ePrint, visit www.eprintcenter.com.
25
connecting to access local devices (like your printer) on page 7.
Tip: For additional help setting up HP ePrint" on page 8.
• If your firewall. Tip: To use HP...a mandatory update is a computer network that meet
Officejet 4620 e-All-in either
information, see "Set up and using HP ePrint, check the
see "Update the printer"...
User Guide - Page 6
...paper (Windows 34 Print photos on photo paper (Mac OS X 34
Print borderless documents or photos 35 Print borderless documents or photos (Windows 35 Print borderless documents or photos (Mac OS X 36
3 Scan Scan an original...37 Scan to a computer...37 Scan using Webscan (HP Officejet 4620...52 Forward faxes to another number 52 Set the paper size for received faxes 53 Set automatic reduction ...
User Guide - Page 8
... is reduced...91 Copy quality is poor ...92 The printer prints half a page, then ejects the paper 93 Paper mismatch...93 Solve scan problems...93 Scanner did nothing...94 Scan takes too long...94 Part of the ... fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using...
User Guide - Page 9
... configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128
To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical...
User Guide - Page 10
......146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP website specifications 147 Environmental specifications 148 Electrical ...Union Regulatory Notice 154 Regulatory information for Germany 151 Notice to users of peripheral devices for wireless products 155 Exposure to radio frequency radiation 156 Notice to users ...
User Guide - Page 75
... view the email address, use the buttons on the right to scroll to and select Display Email Address. -OrTo customize your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in the "To" field.
NOTE: For information about the latest features, visit ePrintCenter (www.eprintcenter.com). For a list of files that contains...
User Guide - Page 82
... topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems •... HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams
HP support...
User Guide - Page 86
....hp.com/ go / customercare. Help may also be available at an additional cost. This website provides information and utilities that can help you correct many common printer problems. Contact your country/region to learn more information. • Pause Printing is not selected if you begin troubleshooting a printing problem.
• For a paper jam, see Clear jams...
User Guide - Page 94
...; Make sure the paper guides are set to the paper guides. Pages are skewing • Make sure the media loaded in the tray is not overloaded with paper. • Use HP media for optimum performance...limit to the correct markings in the opposite direction of sheets the tray can hold.
Uncurl paper by bending it is aligned to the correct markings in the tray.
If needed,
pull out...
User Guide - Page 95
...paper loaded, the printer might have been set too light.
For supported HP media type and size, see Load media. Check the settings for the copy job to the right of Copy. Solve copy problems
91 Size is processing to reduce the scanned image. Change the settings, if needed. Check for jams. See Clear jams...jammed. Solve copy problems
If the following topics do not help, see HP ...
User Guide - Page 121
...is connected wirelessly has HP network re-discovery port ...Printing Preferences. For more information, see HP Utility (Mac OS X). 2. Mac... Programs or All Programs, click HP,
select your network administrator or ... the checkmark. 3. Open HP Utility. b. Right-click the...Software. 2. Solve wireless problems (HP Officejet 4620 e-All-in the list with ... toolbar, double-click HP Setup Assistant, and
...
User Guide - Page 124
... installation suggestions • Solve network problems (HP Officejet 4620 e-All-in-One series)
Hardware installation suggestions
Check the printer • Make sure that all packing tape and material have been removed from outside and
inside the printer. • Make sure that the printer is loaded with paper. • Make sure that no lights are...
User Guide - Page 125
...on the installation CD) to install the HP software, verify that the computer meets at least the minimum system requirements.
Solve network problems (HP Officejet 4620 e-All-in-One series)
General network ...ink cartridges Make sure that the USB drivers
have not been disabled in the Windows Device Manager. • If you are using a computer running Windows, make sure that...
User Guide - Page 138
...; Avoid paper jams
Clear paper jams Paper jams can check:
• Check the paper. • Check the print settings. • Make sure your image has sufficient resolution. • If the problem seems confined to a band near the edge of your printout, use the HP
software or another software application to clear a paper jam.
134 Solve a problem
If that does not work, contact HP...
User Guide - Page 139
... both hands, and then pull it towards you turned it from the printer, more paper jams are likely to occur.
4. If you are removing it off), and resend the print job. Turn on the printer (if you . To clear a jam inside the printer.
Open the ink cartridge access door, and then remove the cover...
User Guide - Page 140
... the printer, more information, see Media specifications. • Do not combine different paper types and paper sizes in the input tray.
136 Solve a problem
CAUTION: If the paper tears when you do not bend the paper in the input tray; Chapter 8
To clear a paper jam in the input tray lays flat and the edges are not too...
User Guide - Page 153
...8226; Notice to users of the German telephone network • Notice to users of peripheral devices for Germany • Notice to users in the European Economic Area • Australia wired ...region. This regulatory number should not be confused with the marketing name (HP Officejet 4610 All-in-One series or HP Officejet 4620 e-All-in Japan about the power cord • Noise emission statement...
User Guide - Page 212
... incompatible, see Replace the ink cartridges. G Errors (Windows)
Fax memory full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to replace cartridges until print quality becomes unacceptable. Low on ink...
User Guide - Page 214
... button to the queue but are not being displayed in Details view, click the View menu, and then click Details. 3. For more information, see Clear jams.
Paper Jam
Paper has become jammed in Details view, click the View menu, and then click Details. 3.
If the printer is currently offline. To change the printer's status, complete the...
User Guide - Page 222
...HP software installation suggestions 121
troubleshooting issues 120 Internet Protocol
fax, using 64 IP address
checking for printer 120 IP settings 203 ISDN line, set up with fax
parallel phone systems 179
J
jams clear 134 media to avoid 18 paper... receive 50 send 45, 49
margins setting, specifications 145
media clear jams 134 HP, order 173 load tray 20 selecting 17 skewed pages 90 specifications...
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