HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by paulnsandy on January 17th, 2013
My 4620 Printer Keeps Losing Contact With My Windows 8 Computer
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Current Answers
Answer #1: Posted by tintinb on January 18th, 2013 1:15 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
The driver software for your HP Officejet 4620 may not be installed properly or has been corrupted. Remember that this software allows connection to your computer and printer. You can download the driver software for this device here:
- Microsoft Windows 8 (32-bit)
- Microsoft Windows 8 (64-bit)
- Microsoft Windows 8 Enterprise (32-bit)
- Microsoft Windows 8 Enterprise (64-bit)
- Microsoft Windows 8 Pro (32-bit)
- Microsoft Windows 8 Pro (64-bit)
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 5
... Mac)
Never lose important faxes misplaced within a stack of destinations on your computer desktop, select Programs or All Programs, select HP, select the folder for your HP printer, and then select...the scanned documents to the printer, press a button on the destination computer. In addition, you can simply walk up and using a computer running Microsoft® Windows® and if your ...
Getting Started Guide - Page 6
...features if the printer is only supported by HP Officejet 4620 e-All-in-One series.
Learn more !
Note: If prompted, temporarily connect the printer to the printer.
Just send ...printer to automatically check for your HP ePrint printer queue, control who can use HP ePrint, the printer must be connected to view your HP ePrint job status, manage your operating system:
• Windows...
Getting Started Guide - Page 18
... or cannot remember this information, contact your
wireless network might not available... network name is only applicable to HP Officejet 4620 e-All-in the order listed to establish... Network Diagnostic Utility that came with the printer. Note: This section is the name ...the software and creates a wireless connection.
• Windows: When prompted, click Network
(Ethernet/Wireless), and ...
Getting Started Guide - Page 23
....
23
Click Connect a new printer, and then select the type of the hard disk.)
2. Open HP Utility. (HP Utility is only applicable to HP Officejet 4620 e-All-in the following countries/...
The printer cannot send faxes but can receive faxes
• The printer might need to access an outside line, you might encounter when connecting the printer to your operating system:
Windows
Mac ...
Getting Started Guide - Page 24
... sure your network or the router manufacturer as these objects can disrupt radio signals.
• Keep the wireless devices away from a network communication issue. Step 2. If the computer is weak, try moving the printer closer to your network, contact the person who set up your computer is not lit, the wireless capabilities might help...
Getting Started Guide - Page 25
... is a computer network that meet
Officejet 4620 e-All-in the "To" field.
been installed.
If these settings in either
information, see "Update the printer" on
6.
more information, see ...devices (like your printer) on page
the printer control panel or the embedded web
6.
For more information,
If you can connect the printer to the VPN. For more information, contact...
Getting Started Guide - Page 26
...
Use the embedded web server (EWS)
Note: This section is only applicable to HP Officejet 4620 e-All-in the Bookmarks bar section, select Include Bonjour, and then close the window.
Using the buttons on the printer control panel.
When the printer is connected to a network, you can use the Bonjour bookmark, open Safari, and then...
User Guide - Page 6
... (Mac OS X 34
Print borderless documents or photos 35 Print borderless documents or photos (Windows 35 Print borderless documents or photos (Mac OS X 36
3 Scan Scan an original...37 Scan to a computer...37 Scan using Webscan (HP Officejet 4620 e-All-in-One series 38 Scanning documents as editable text 39 To scan documents...
User Guide - Page 9
... wireless version of the printer is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117
Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One...
User Guide - Page 12
... and off 203 Change advanced network settings 203 View IP settings...203 Change IP settings...203 Reset network settings...204
E Printer management tools Toolbox (Windows)...205 HP Utility (Mac OS X)...205 Embedded web server (HP Officejet 4620 e-All-in-One series 205 About cookies...206 To open the embedded web server 206
Index...216
8
User Guide - Page 41
... computer. NOTE: If you are scanning an original from the printer control panel or from your computer using Webscan (HP Officejet 4620 e-All-in-One series) • Scanning documents as a folder...4.
In addition, on Windows computers, the HP software must be running prior to a computer from your computer using either the HP software provided with the printer must be installed on computers...
User Guide - Page 42
... NOTE: Use the HP software to open the HP scanning software: • Windows: From the computer desktop, click Start, select Programs or All
Programs, select the...contact your network administrator or the person who set up your network.
Scan using Webscan (HP Officejet 4620 e-All-in the
Hewlett-Packard folder that allows you did not install the printer software on your HP printer...
User Guide - Page 52
...made , the next number is dialed and an error report is set up speed-dial entries.
Windows 1. The printer begins dialing the fax number and faxing the document.
48
Fax Send a fax from the computer...using the installation program provided on the printer control panel, press the button to the right of Fax, press the button to the right of Quick Contacts, scroll to and select Phone Book, ...
User Guide - Page 60
...Fax to PC.
For more information, see Load media.
On a Macintosh computer, you must have a Windows (SMB) shared folder with write access. • Paper must be loaded in hibernate mode. • ... Programs or All Programs, select
the folder for your HP printer, and then select the option for your computer at any time from your HP printer. 2. Chapter 5
Fax to PC and Fax to Mac ...
User Guide - Page 61
....
To modify settings from HP Utility (Mac OS X) 1.
From the computer desktop, click Start, select Programs or All Programs, select
the folder for your HP printer, and then select the option for your HP printer. 2. In the window that is set up speed-dial entries
You can change . To modify settings from the...
User Guide - Page 73
...Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use the software to set up HP ePrint, make sure you can send an email. Set up HP ePrint using the HP printer...HP ePrint. The printer's embedded web server opens. HP ePrint
69 NOTE: To use the HP printer software that came with your operating system:
Windows 1. No additional ...
User Guide - Page 83
... customercare. Click the Ask a question button to your country/region, and then click Contact HP for information about calling for HP software updates. The HPLIP web site does not provide support ...publication and are in effect at time of the computer and the printer. NOTE: HP does not provide telephone support for Windows or Mac OS X.
Different rates may obtain assistance from the HP...
User Guide - Page 121
... not connected to your operating system:
Windows 1.
Solve wireless problems (HP Officejet 4620 e-All-in the folder for the printer, right-click the printer icon for a port in the Printers or Printers and Faxes folder is connected wirelessly, and select Set as Default Printer. To connect to Settings, and then click Printers or Printers and Faxes.
- For more than one...
User Guide - Page 206
...wireless router. NOTE: The printer maintains a separate hardware address for administrator access to make configuration changes. • Turn off
202 Network setup (HP Officejet 4620 e-All-in line of...in a central location in -One series) You can disrupt radio signals. • Keep the wireless devices away from large masonry structures and other building structures as well. • Turn off...
User Guide - Page 214
Try using the printer again.
210 Errors (Windows) If the printers listed in the dialog box are not being displayed in Details view, click the View menu, and then click Details. 3. If the printer is currently offline.
To change the printer's status, complete the following steps. 1. For instructions on clearing jams, as well as more information...
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