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HP Officejet 4500 Support Question

HP Officejet 4500 Support Question

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Question posted by jmmd11 on April 5th, 2014

Hp Photosmart Ink Advantage K510 Printer Always Says Offline And Wont Print

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Request from wjoneswj2003 on August 21st, 2016 9:05 PM
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Printer is reading "Offline and will not print."

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Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 3

... cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. Contents 3 Refer servicing to reduce risk of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in the documentation that comes with the printer. Note: Ink from the cartridges is used in...
Getting Started Guide - Page 18

... reports: • Fax Confirmation page • Fax Log • Image on paper and ink, as well as helping reduce paper consumption and waste. Working with bulky paper files. and ... the printer. Note: You must install the HP software provided with HP Digital Fax (Fax to PC and Fax to select Print Report, and then press OK. 18 Fax To print a report 1. The faxes are printed in ...
User Guide - Page 7

... Align the ink cartridges...66 Clean the ink cartridges...68 7 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support period 72 Telephone support numbers 72 After the phone support period 74 General troubleshooting tips and resources 74 Solve printing problems...75 The device shuts down...
User Guide - Page 19

... HP Superior Inkjet Paper HP Bright White Inkjet Paper These papers are available for your country/region, some of a device failure. Some of office media. It is printed on both sides for twosided use this device has a specific model number. Critical error messages Critical error messages inform you are the perfect choice for near the ink...
User Guide - Page 39

... install the software. For more information, see Load an original on your device to scanning. NOTE: Closing the HP Digital Imaging Monitor icon in your Windows system tray can cause your computer ...you can search, copy, paste, and edit. NOTE: If you are using the HP software provided with your device and computer must also be connected and turned on a computer. Press left arrow or...
User Guide - Page 55

... press OK. 3. For instructions, see Use the HP Solution Center (Windows). 2. Double-click HP Setup Assistant, and then follow the onscreen instructions. Select Turn Off. Select the setting that you turn off Fax to PC or Fax to Mac and disable printing faxes from the device control panel 1. Open the Solution Center. Select Basic...
User Guide - Page 67

... is turned off when you try to access the ink cartridges, the product cannot release the cartridges for the device, see Order printing supplies online. available to replace the ink cartridges until the print carriage is idle and silent, and then lightly press down on an ink cartridge to the far right side of the product...
User Guide - Page 80

... than one page is not the source of media loaded in the device driver. For more information, see Print. If there is slower when you select the correct print quality settings in the printer driver for the device. For more information, see Clean the ink cartridges. Check the media settings • Make sure you select high...
User Guide - Page 81

... in the application match the settings in the printer driver match the size of your device. Check the media size • Content on ink. Check the color print settings Make sure Print in the print driver. Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are using. • Make sure the media...
User Guide - Page 110

... causing a problem, disconnect everything from the telephone wall jack to the device, you can be a standard phone cord that came with the device to connect the device to make sure it is turned on the device, HP recommends you resolve any problems found, run the fax test again. Make sure the power cord is turned...
User Guide - Page 116

...is turned on the coupler and to receive faxes. Cause: HP Digital Imaging Monitor is turned off . Solution: Restart the HP Digital Imaging Monitor or restart the computer. 112 Solve a ... print Cause: The Incoming Fax Printing option is not operating properly (Windows). Solution: Make sure the computer selected to extend the length. Chapter 7 TIP: If the device came with the device,...
User Guide - Page 122

... icon in your firewall might create a second version of the printer driver in the Printers or Printers and Faxes folder is Offline, right-click the device, and click Use Printer Online. Or Click Start, click Control Panel, and then double-click Printers. 2. Select the HP device, and the click Print Queue. 3. Click System Preferences in the list with a checkmark. Click...
User Guide - Page 123

... network, your firewall to work , there might be found when installing HP software • Unable to print, print job stuck in order to use the HP device over the network again. Scroll down the list of allowed ports. If this step in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable...
User Guide - Page 126

... IP address of the product, obtain the IP address by printing a network configuration page. If a time-out response appears, the IP address is blinking, check for information about HP support. • Hardware installation suggestions • Software installation suggestions Hardware installation suggestions Check the device • Make sure that all packing tape and material...
User Guide - Page 129

... Report and Self-Test Report 125 To print the Printer Status Report or Self-Test Report Product control panel: Press Setup, select Print Report, select Printer Status or SelfTest, and then press OK. Ink Delivery System Information: Shows information about diagnosing problems. Self-Test Report 1. Printer Information: Shows device information (such as the product name, model number...
User Guide - Page 155

... 2009 Yik Hou Meng Product Regulations Manager Customer Assurance, Business Printing Division Local contact for regulatory topics only: EMEA: Hewlett-Packard GmbH, HQ-TRE, ...device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1) HP Officejet J4680 and J4624, HP Officejet 4500 Wireless series printer...
User Guide - Page 177

... • Supplies Order printing supplies online For a list of HP cartridge numbers that work with your product, and then the supplies you will be re-directed to Buy option at the HP Store or other online retailers (options differ by the device: • The ink supplies label (located inside the printer, near the ink cartridges). • The...
User Guide - Page 211

... change some models only) Toolbox (Windows) The Toolbox provides maintenance information about the device. Open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the taskbar, point to show icons that feature does not...
User Guide - Page 214

... the errors. • Fax Memory Full • Device Disconnected • Ink Alert • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Printer OfflinePrinter Paused • Document failed to print • General printer error • Align cartridge Fax Memory Full...
User Guide - Page 217

... folded, or damaged. For more information, see Maintain the device. • Make sure that holds the ink cartridges). If the problem persists after you have loaded paper ...ink cartridge cradle (the part of the following : • Make sure that you replace the cartridge, contact HP support. For instructions on the ink cartridge. Paper Mismatch The paper size or type selected in the printer...

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