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HP Officejet 4500 Support Question

HP Officejet 4500 Support Question

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Question posted by pepES on August 22nd, 2013

Hp Deskjet 4500 Printer Will Not Fax Copy Or Scan

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Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 5

... features are only available on the display. Fax B&W Copy B&W Scan Fax Color Copy Color Power: Turn device on and off Back: Go back one step Arrows: Move through menu selections Note: Use or when you want to select the speed-dial. Use the printer 5 English Wireless HP Officejet 4500 Wireless Ethernet HP Officejet 4500 HP Officejet 4500 Mode Indicator: Shows which mode is selected...
Getting Started Guide - Page 7

... the user guide (which is available on your country/region. Tip: You can use the Fax Setup Wizard (Windows) or HP Utility (Mac OS X) to send and receive black-and-white and color faxes. If your printer successfully. Finding fax setup information If you are in the list, visit the Web site for your computer...
User Guide - Page 16

... reference to its previous setting or upper level menu. Label 1 2 3 4 5 6 7 8 9 10 Name and Description Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on your computer screen. Back button: Reverts back to the device control panel features. Right arrow button: Navigates in reverse through settings in the menus. Pressing Start processes...
User Guide - Page 22

...that do not conform to letter- Load an original on the scanner glass You can copy, scan, or fax up to these guidelines, use the scanner glass. NOTE: Many of the glass. ... staples or clips NOTE: To scan, copy, or fax documents that contain pages that is available for some models only. 18 Get started For more information, see Maintain the device. For more information, see Load...
User Guide - Page 23

...your originals on the glass. NOTE: Two-sided legal-size documents cannot be scanned, copied, or faxed using the ADF. Load your originals in the document feeder tray. 2. Slide..., refer to Page copy feature, do not work when you hear a beep or see a message on the device. Load media This section provides instructions for loading media into the device. You can copy, scan, or fax a one-sided,...
User Guide - Page 47

... document feeder (ADF). until the appropriate group speed dial entry TIP: You can only use group speed dial entries to select Yes. Press Start. The device scans the fax into group speed dial entries. Phone charges are unaffected, or might even be made , it sends the document to redial the last number dialed...
User Guide - Page 49

... is On, the device stores all the faxes it receives, only the faxes it receives while the device is in memory only if an error condition exists that prevents the device from printing the faxes (for example, if the device runs out of unprinted faxes, the device stops answering incoming fax calls. The device continues to store incoming faxes as long as...
User Guide - Page 51

... code to the device it will receive the forwarded faxes, and then press OK. Press right arrow until Fax Forwarding appears, and then press OK. 4. Forward faxes to receive the fax. A received color fax is not able to forward the fax to the designated fax machine (for received faxes You can be able to another fax number. HP recommends that will...
User Guide - Page 57

... press OK. 3. You can request that a portion of rings and the device to answer in the transmission. NOTE: The HP fax cannot receive faxes when the main phone number is set up the device to answer incoming calls that allows you subscribe to answer fax calls automatically. 2. Verify that you want to your telephone company assign...
User Guide - Page 62

... Settings. 3. Press the arrow key to move down to print the log. Open the HP Solution Center software. For instructions, see Open the HP Utility. 2. In the Fax Settings area, click More Fax Settings, and then click Fax Log. On the device control panel, press Setup. 2. Chapter 5 • Number of pages • Result (status) of pages...
User Guide - Page 98

... about the status of the same size to finish. ◦ The device might be busy with another job. For more information, see HP support for any job that is processing to help , see Load an... connected, and the device turned on top of other paper of the device ◦ The device might be set too light. Copies are using special media that is loaded. Use the Copy button on top of...
User Guide - Page 99

... backing might need cleaning. Size is too light, the copy might not be set from the device control panel to reduce the scanned image. See Media specifications for more information. ◦ Use or make sure that they are for normal size. • The HP software settings might be able to compensate, even if you...
User Guide - Page 104

... Maintain the device for the device. If the media is reduced The HP software settings might be dirty or scratched, or the lid backing might experience problems when sending faxes, receiving faxes, or both. See the product software Help for more information, see Test fax setup. 100 Solve a problem For more information. Scan defects are apparent •...
User Guide - Page 109

... is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to send or receive faxes. Using the phone cord supplied in the box with the device. Solve fax problems 105 This will not be able to the telephone wall jack. • If your phone line...
User Guide - Page 111

... resolved. • The phone line connection might already have a DSL filter connected or you will not send or receive a fax until the error condition is an error, the device will not be connected to fax successfully. Solution: • Make sure you hear noise, turn Error Correction Mode (ECM) off the hook, or if...
User Guide - Page 128

... communication, the report is running Windows, and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on the HP software CD) to perform a clean uninstallation of the device driver. Understand the Printer Status Report and Self-Test Report Use the Printer Status Report or Self-Test Report to print the...
User Guide - Page 129

... Report and Self-Test Report 125 Try cleaning the cartridges, or replacing the cartridges. 3. You do not need to avoid possible printing delays. Printer Information: Shows device information (such as usage information. Product Information: Shows product information (such as the product name, model number, serial number, and firmware version number), as well...
User Guide - Page 137

... specifications • Print resolution • Print specifications • Copy specifications • Fax specifications • Scan specifications • Operating environment • Electrical requirements • ...Visit www.hp.com/pageyield/ for more information on estimated ink cartridge yields. Device languages HP PCL 3 GUI Duty cycle Up to 3000 pages per month Device control panel ...
User Guide - Page 183

... provider. 2. NOTE: You might be able to Answer setting. 3. (Optional) Change the Rings to Answer setting to the sending fax machine and receives the fax. Run a fax test. Set up the device with the device, connect one phone cord is different from your telephone company, and do not connect the DSL filter, you set up...
User Guide - Page 211

... a wired (Ethernet) network. Click the Change Settings... If the selected device is the entry point for that feature does not appear in the HP Solution Center. HP Utility (Mac OS X) The HP Utility contains tools to Printer Model Name and then click Display Printer Toolbox. • From the printer preferences, click the Features tab, and then click...

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