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HP Officejet 4500 Support Question

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Question posted by atste on July 3rd, 2014

How To Fix Officejet 4500 Scanner Mechanism Not Moving

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Current Answers

Answer #1: Posted by waelsaidani1 on July 3rd, 2014 10:22 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

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If the scanner mechanism is not moving then it should like it is broken. You can contact our technical support to see if the printer can still be serviced, and what the cost of service would run.

Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 4

... printing supplies • Detailed user instructions You can also use the printer's control panel. OFFICEJET 4500 1. With this guide is available on your computer while the installation ...Solution Center Software (Windows) or from the Help menu (Mac OS X). Use the printer Getting Started Guide Thank you install the software). This guide provides information on your computer...
Getting Started Guide - Page 5

... HP Officejet 4500 HP Officejet 4500 Mode Indicator: Shows which mode is selected Numeric Keypad: Enter numbers and text Note: After selecting Fax B&W or Fax Color, press and hold the numeric key corresponding to a speed-dial to delete an incorrect entry on the display. Fax B&W Copy B&W Scan Fax Color Copy Color Power: Turn device on...
Getting Started Guide - Page 10

... 10 Fax Connecting additional equipment Remove the white plug from the port labeled 2-EXT on how to fix the problem and rerun the test. Note: If you will need to purchase a parallel splitter. ...Fax Test, and then press OK. For additional troubleshooting information, see "Problems setting up the printer" on the printer. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports ...
Getting Started Guide - Page 13

...to enter the recipient's fax number. English Use fax In this section, you want to fax in the printer. See the user guide for more ! Send a fax You can send faxes in Error Correction Mode The user guide... the following topics: • Send a fax using monitor dialing • Send a fax from the scanner glass. 2. Using the printer's control panel, you can also send faxes manually from the...
Getting Started Guide - Page 15

...the fax, press the (Start) button. You can send faxes manually from a phone that is connected to the printer (through the 2-EXT port) or a phone that is being sent. Send a fax manually You can fax either ... number. At this point, you will hear fax tones from the scanner glass. 2. Tip: To switch between Black-and-White Fax or Color Fax, press the or buttons. 4. English ...
User Guide - Page 10

... 148 Notice to users in the European Union...153 Power consumption...153 Chemical Substances...154 RoHS notices (China only 154 Third-party licenses...155 HP Officejet 4500 Desktop 156 HP Officejet 4500...159 HP Officejet 4500 Wireless 166 B HP supplies and accessories Order printing supplies online 173 Supplies...173 Supported ink cartridges 173 HP media...174 6
User Guide - Page 14

... of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Understand the device parts This section contains the following topics: • Front view • Printing supplies area • Back view Front view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 10 Get started For more information, see Print a Web page. • Energy...
User Guide - Page 15

... 4 Scanner glass 5 Automatic document feeder 6 Scanner lid Printing supplies area HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Cartridge access door 2 Ink cartridges Back view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Universal serial bus (USB) port 2 Ethernet port (HP Officejet 4500 only) 3 Power input Understand the device parts...
User Guide - Page 16

...3 4 5 6 7 8 9 10 Name and Description Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on . Attention light: Indicates an error... table provide a quick reference to the function selected. Pressing Start processes the job according to the device control panel features. Setup: Presents the Setup menu for generating reports and other maintenance settings, and ...
User Guide - Page 25

..., and affect the accuracy of which can leave streaks on the glass. CAUTION: Do not spray the glass cleaner directly on the device. Turn off the device. 2. Close the scanner lid, and turn on the glass. Lift the scanner lid. 3. Avoid cleaners that has been sprayed with a dry, soft, lint-free cloth. Maintain the...
User Guide - Page 103

...; If you are performing. Error messages appear "Unable to use the media guides when you place the original on the scanner glass. If the following suggestions do not work with the device software. ◦ Make sure that can "bleed" text or images from the back side to see Load an original on...
User Guide - Page 129

... Uneven, faded, or faint color bars or boxes indicate low ink. Understand the Printer Status Report and Self-Test Report 125 When you receive a low-ink alert, ... replacement cartridge available to replace the ink cartridges until print quality becomes unacceptable. 3. Printer Information: Shows device information (such as information about the product, as well as the product name, model...
User Guide - Page 153

Products with 2.4-GHz wireless LAN devices France For 2.4 GHz Wireless LAN operation of this product may be confused with the marketing name (HP Officejet 4500 (G510) All-in-One series) or product number. Verify with your product is valid only if powered with the correct CE-marked AC adapter provided by ...
User Guide - Page 154

... any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1) HP Officejet 4500 series printer SNPRC-0902-01 Product Options: All Power adaptor: 0957-2269 conforms to the following two Conditions: (1) This device may cause undesired operation. 5. In addition, it complies with the requirements of the Low Voltage Directive...
User Guide - Page 155

... numbers. 2. The product was tested in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1) HP Officejet J4680 and J4624, HP Officejet 4500 Wireless series printer SDGOB-0833 Product Options: Radio Module All RSVLD-0608 Power adaptor: 0957-2269...
User Guide - Page 159

Third-party licenses This section contains the following topics: • HP Officejet 4500 Desktop • HP Officejet 4500 • HP Officejet 4500 Wireless Third-party licenses 155
User Guide - Page 160

Appendix A HP Officejet 4500 Desktop Third-party licenses AES rijndael-alg-fst.c @version 3.0 (December 2000) Optimised ANSI C code for the Rijndael cipher (now AES) @author Vincent Rijmen @author Antoon ...
User Guide - Page 163

... IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. HP Officejet 4500 Third-party licenses AES rijndael-alg-fst.c @version 3.0 (December 2000) Optimised ANSI C code for the Rijndael cipher (now AES) @author Vincent Rijmen @author Antoon Bosselaers...
User Guide - Page 170

... BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; Appendix A HP Officejet 4500 Wireless Third-party licenses AES rijndael-alg-fst.c @version 3.0 (December 2000) Optimised ANSI C code for the Rijndael cipher (now AES) @author Vincent Rijmen @author Antoon...
User Guide - Page 214

... your computer screen (Windows) and how to fix the errors. • Fax Memory Full • Device Disconnected • Ink Alert • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Printer Offline • Printer Paused • Document failed to print...

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