HP OfficeJet Pro 8030 Support Question
HP OfficeJet Pro 8030 Support Question
Find answers below for this question about HP OfficeJet Pro 8030.Need a HP OfficeJet Pro 8030 manual? We have 3 online manuals for this item!
Question posted by pdenemy on June 23rd, 2023
Get Code 20 When I Go To Print Something
went to print something on the 8030e series, get the code 20, will not print
Current Answers
Answer #1: Posted by SonuKumar on June 23rd, 2023 8:49 PM
SonuKumar
Member since:
May 9th, 2021 Points: 16,621,290
Member since:
May 9th, 2021 Points: 16,621,290
Error code 20 on an HP OfficeJet Pro 8030e series printer typically indicates a paper jam or a paper-related issue. Here are some steps you can take to troubleshoot and resolve the problem:
- Check for paper jams: Open the printer's access doors and carefully remove any jammed paper. Make sure to remove any torn pieces of paper as well. Also, check the paper input tray for any obstructions.
- Ensure proper paper placement: Make sure that the paper is loaded correctly in the input tray. Adjust the paper guides to align them with the edges of the paper stack. Ensure that the paper type and size settings in the printer driver match the paper loaded in the tray.
- Restart the printer: Turn off the printer, unplug the power cord from the wall outlet, wait for about 60 seconds, and then plug it back in. Turn on the printer and check if the error persists.
- Clean the paper feed rollers: Paper dust or debris on the paper feed rollers can cause paper feeding issues. Gently clean the rollers with a lint-free cloth moistened with distilled water. Allow the rollers to dry completely before reinserting them.
- Reset the printer: Sometimes, a printer reset can help resolve various issues. Locate the reset button on your printer (refer to the user manual for its exact location) and press and hold it for a few seconds. Release the button and wait for the printer to restart.
- Update the printer firmware: Visit the HP support website and check for any available firmware updates for your printer model. Download and install any updates following the provided instructions.
If the error persists after following these steps, you may need to contact HP customer support or consult the printer's user manual for further assistance. They can provide you with more specific troubleshooting steps or advise you on any potential hardware issues that may be causing the error code 20.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related HP OfficeJet Pro 8030 Manual Pages
User Guide - Page 3
... software (Windows) ...30 Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 31 Turn the printer off ...32
2 Print ...33 Print using a computer ...34 Print using the HP Smart app ...40 Print with mobile devices ...41 Tips for successful printing ...42
3 Copy and scan ...44 Copy ...45 Scan ...46...
User Guide - Page 7
...; Load an original in the document feeder ● Update the printer ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ● Turn the printer off
ENWW
1
User Guide - Page 17
... menu options. NOTE:
(Ethernet) and (Wireless) will not be displayed at the top of devices connected. HP ePrint: Displays the Web Services Summary menu, where you receive a low-ink alert....
HP EcoSolutions: Displays a screen where you can also change the printer functions and settings, print reports, or get help for changing preferences, network setup, WiFi Direct, Web Services setup, ...
User Guide - Page 20
... keep specialty papers on both sides for two-sided use in English only. It eliminates the need to www.hp.com . It is a high-quality multifunction paper. Order HP paper supplies
The printer is suitable for printing and copying of office paper. It is designed to meet high standards of reliability and...
User Guide - Page 26
... make sure the stack of paper does not exceed the stack height marking on the front of paper is printing. 5. Insert the paper in portrait orientation and with the appropriate paper size lines on the left and right ...Adjust the paper-width guides until they touch the left edge of paper.
20 Chapter 1 Get started
ENWW NOTE: Do not load paper while the printer is aligned with the side to...
User Guide - Page 37
... the HP Smart app
● The HP Smart app is connected to set up , scan, print, share, and manage your HP printer.
Connect to your printer
● Make sure that your device is supported on your device's app store. For more information about using HP Smart and Get help
ENWW
Use the HP...
User Guide - Page 39
Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. ● Print using a computer ● Print using the HP Smart app ● Print with mobile devices ● Tips for successful printing
ENWW
33 2 Print
Most print settings are automatically handled by the software application.
User Guide - Page 40
... the printer control panel. If you change other print settings, click the other tabs. Click Print or OK to close the Properties dialog box. 7. Click the button that opens the Properties dialog box. NOTE: If you want to select the appropriate paper size from mobile devices.
Select the appropriate options. ● On the...
User Guide - Page 46
..., and troubleshoot from an iOS, Android, or Windows 10 device. 3. Tap Print.
40 Chapter 2 Print
ENWW Click or tap Print Photos, locate a photo you want to print, and then click or tap Select Photos to Print. -orClick or tap Print Documents, locate a PDF document you want to begin printing. Print using the HP Smart app
This section provides basic...
User Guide - Page 47
... paper matches the paper settings of this website is preinstalled.
For more information). ENWW
Print with mobile devices
Print from your mobile devices, including iOS, Android, Windows Mobile, Chromebook and Amazon Kindle. NOTE: For detailed information about enabling printing from mobile devices
You can also use the HP Smart app to the same network as your...
User Guide - Page 53
...up email addresses first, and then scan and email your original print-side down on the USB flash drive. ENWW
Scan 47 Scan to a memory device
You can scan directly to set up in the document feeder.... 2. You can damage the files on the scanner glass or print-side up email profile. Touch Save icon....
User Guide - Page 54
... share them via email, SMS, Facebook, Instagram, etc. Confirm the email account that allow you to print, scan, and troubleshoot from the printer's scanner, and you can print, save your Android, iOS, or Windows 10 device.
For more information, see Use the HP Smart app to adjust the scanned image before saving or...
User Guide - Page 55
... save your scan, or share your scan with others . For more information, see Use the HP Smart app to print, scan, and troubleshoot from
an iOS, Android, or Windows 10 device. 2. Adjust boundaries if needed . Click or tap the Apply icon. 5. To edit a previously scanned document or photo
HP Smart provides editing...
User Guide - Page 56
...in a well-lit area and that lets you want, and then click or tap the Print, Save, or Share icon to print or save your scan, or share your scan with the surface it rests on your ...complete choose thePrint, Share, or Save it off . Click the Settings tab. 3. Scan from an Android or iOS device
To scan from EWS to enable Webscan. 5.
For more documents or photos.
● Click or tap Edit to...
User Guide - Page 112
...Print Info. The printer prints an information page that you have an Internet-and email-capable computer or mobile device. ● Enable Web Services on how to customize the email address.
Print apps
With print... the printer code and instructions on the printer. Use Web Services
The following section describes how to use and configure Web Services. ● HP ePrint ● Print apps
HP ...
User Guide - Page 135
... the list of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP OfficeJet Pro 8030 (where ** are not able to print the document. From your mobile device. The list of HP Print Service Plugin on your mobile device. Make sure you have turned on Wi-Fi Direct on the printer. 2. From the mobile...
User Guide - Page 140
... touch (Wi-Fi Direct).
2. Touch ( Settings ).
3.
To obtain the printer IP address by printing a network configuration page, from the printer control panel, touch or swipe down the tab at the...is turned on , search for and connect to the Wi-Fi Direct name, for
example: DIRECT-**-HP OfficeJet Pro 8030 (where ** are using a phone cord or a crossover cable to connect the printer to the network....
User Guide - Page 183
... operating conditions: 15° to 32° C (59° to 90° F) ● Recommended relative humidity: 20 to 80% noncondensing
Input tray capacity ● Plain paper sheets (60 to 105 g/m2 [16 to 28 lb]): Up to... capacity ● Plain paper sheets (60 to 105 g/m2 [16 to 28 lb]): Up to 60 (text printing)
Document feeder capacity ● Plain paper sheets (60 to 90 g/m2 [16 to 24 lb]): Up to...
User Guide - Page 205
...) 86 voice mail and computer modem
(parallel phone systems) 99 Setup icon 11 skew, troubleshoot
print 148 software
Webscan 50 specifications
paper 177 physical 177 system requirements 177 status network configuration page 166 subscriber identification code 68 system requirements 177
T
technical information copy specifications 178 fax specifications 178 scan specifications 178
telephone...
Reference Guide - Page 1
... printer setup. For more : www.hp.com/go /wirelessprinting).
Touch (Wireless) > (Settings) > Wireless Settings. 3. English
HP OfficeJet Pro 8030 series
Reference Guide
Follow the instructions in the poster to a wireless connection
Learn more information, visit the HP Wireless Printing Center (www.hp.com/go /usbtowifi Touch Wireless Setup Wizard, and then follow the onscreen instructions...
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