HP N6010 Support Question
HP N6010 Support Question
Find answers below for this question about HP N6010 - ScanJet Document Sheetfeed Scanner.Need a HP N6010 manual? We have 3 online manuals for this item!
Question posted by MXmbuch on August 20th, 2014
Does Hp Scanjet N6010 Work On Mac
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Current Answers
Related HP N6010 Manual Pages
Setup and Support Guide - Page 5
...
1 How to get additional information 15 HP Scanjet N6010 User Guide 15 Scanner Tools Utility help 15 Additional software help 16
4 Care and maintenance 17 5 Troubleshooting 18
Scanner does not work after installation 18 6 Product support 21
Accessibility...21 HP Web site...21 Getting assistance 21 7 HP limited warranty 23 HP limited warranty statement 23 8 Regulatory information...
Setup and Support Guide - Page 6
...remove any shipping tape.
8 1
4 7
3 6
2
5
1
HP Scanjet N6010 scanner
2
Power supply
3
USB cable
4
Scanning software CD (For more information, see Scanning software CD
on page 11.)
5
Front-panel labels
6
Setup and Support Guide (this book)
7
Paper-path cleaning cloth (for later maintenance use)
8
Output tray
4
HP Scanjet N6010 Sheetfeed Document Scanner Check the box contents...
Setup and Support Guide - Page 8
Facing the back of the scanner, press the Power switch on . Plug the other end. 1. Contact HP Support for assistance.
4. If power is available to the ... the power supply into the back of the scanner.
5. If the green LED is plugged into.
- Turn the scanner on the back of the scanner to the left.
6
HP Scanjet N6010 Sheetfeed Document Scanner Chapter 1 The power supply also has an AC...
Setup and Support Guide - Page 10
Chapter 1
Step 5. Prepare the scanner for use
1. Install the output tray. To install it, slide the tray, extension side up, into the guide slots on the bottom of the scanner.
2. Extend the output tray extension.
8
HP Scanjet N6010 Sheetfeed Document Scanner
Setup and Support Guide - Page 12
... pointing down , with the top of the page should not be transferred to work properly. Ensure that the page is straight and that the installation was successful....page does not appear on the lower part of the scanner. Sheets should appear on your computer screen, see Troubleshooting on page 18.
10
HP Scanjet N6010 Sheetfeed Document Scanner Note You must be face down ( ).
2. ...
Setup and Support Guide - Page 14
Chapter 1
To switch from Power Save mode to Power Save mode, clear the Instant Lamp On option.
12
HP Scanjet N6010 Sheetfeed Document Scanner To switch back to Instant Lamp On mode, select the Instant Lamp On option on the Maintenance tab of the Scanner Tools Utility.
Setup and Support Guide - Page 16
For more information about the scanner user guide, see the scanner user guide. Chapter 2 (continued)
options, or view scanner maintenance information. For information about the scanner buttons than is provided in this chapter, see Where to get additional information on page 15.
14
HP Scanjet N6010 Sheetfeed Document Scanner
Setup and Support Guide - Page 18
Chapter 3
Additional software help
Each of the software programs included on the scanning software CD includes software Help. To open the software Help, open the program, select the Help menu, and then select Help or Using Help.
16
HP Scanjet N6010 Sheetfeed Document Scanner
Setup and Support Guide - Page 20
... are in the on one of the scanner. 5 Troubleshooting
Scanner does not work after installation
If the scanner does not work after installation, you might be found. ● An internal error has occurred. ● The computer cannot communicate with a steady amber light. Try the following :
18
HP Scanjet N6010 Sheetfeed Document Scanner Check the cables
Verify that plugs into...
Setup and Support Guide - Page 21
... install the scanning software. Leave the scanner directly connected to Settings, and then click Control Panel. 3. Step 2. Select HP Scanjet N6010 Divers and Tools, and then click Remove...USB connection:
1. Restart the computer. 4. If the scanner does not work, uninstall and then reinstall the HP scanning software. If the scanner works and you changed the way it into the computer ...
Setup and Support Guide - Page 22
... on page 15.
20
HP Scanjet N6010 Sheetfeed Document Scanner Turn off the scanner, wait 30 seconds, and then turn the scanner back on the scanner, and then use the USB cable to connect the scanner to an electrical outlet, turn on . 3. Restart your scanner model from the list. b. Open the Scanner Tools Utility. Ensure that the Disable scanner buttons check box is...
Setup and Support Guide - Page 24
... or check the HP Care Pack offers at www.hp.com/support.
5. Post-warranty period After the limited warranty period, help is available online at www.hp.com/support.
6. Chapter 6
4. Extending or upgrading your warranty If you already purchased an HP Care Pack Service, please check the agreed support conditions on the contract.
22
HP Scanjet N6010 Sheetfeed Document Scanner
Setup and Support Guide - Page 25
...refund until Customer returns the defective Product to new in performance or a refund of normal use , maintenance, storage, handling, or modification; HP limited warranty statement
Product
HP Scanjet N6010 Sheetfeed Document Scanner
Duration of limited warranty
1. Extent of limited warranty 1 year
A. Software, media, parts, accessories, supplies, or power adapters or sources
not provided...
Setup and Support Guide - Page 26
...cannot
disclaim; You may have additional statutory rights based on your country.
24
HP Scanjet N6010 Sheetfeed Document Scanner This LWS gives Customer specific legal rights. Specify the duration of the United...LAW, EXCEPT FOR THE OBLIGATIONS
SPECIFICALLY SET FORTH IN THIS LWS, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR ...
Setup and Support Guide - Page 28
... Program
Hewlett-Packard is recycled in the European Union
This symbol on the product or on the bottom of the scanner, you purchased the product.
The number of product life.
26
HP Scanjet N6010 Sheetfeed Document Scanner High priority parts have been designed to separate easily.
Instead, it is FCLSD-0601. Design for recycling, please contact your...
User Guide - Page 4
... on the front panel of the scanner to start a scan and to the NewSoft Presto!
Icon 1
2 3
2
Button name
Description
Scan Document (upperleft button)
Starts a scan. Copy (upper-right button) Starts a copy and send it as a PDF file for sharing or storing. By default, the PDF is automatically
HP Scanjet N6010 Sheetfeed Document Scanner By default, this button will...
User Guide - Page 12
... cards ● No photos, multipart forms, transparencies, gum-backed pages, or lightweight paper
Caution Before placing an item in the document feeder
Choose acceptable paper
Originals can be stuck together.
10
HP Scanjet N6010 Sheetfeed Document Scanner 2 Scan and copy
This section contains the following specifications: ● A4-, A5-, letter-, or legal-size paper ● JIS B5...
User Guide - Page 24
... A cable might be loose. Restart your computer.
22
HP Scanjet N6010 Sheetfeed Document Scanner
The Power LED blinks green at a medium speed. Scanner initialization or hardware problems
This section contains solutions for initialization and hardware problems.
● Reset the scanner ● Scanner has stopped working correctly
If the scanner stops scanning, follow these steps. Turn the...
User Guide - Page 26
... ● Scanned images are not straight ● Vertical white stripes appear on the printed page ● Scanner buttons are not working .
Wait for the item to see if the issue lies with the printer.
24
HP Scanjet N6010 Sheetfeed Document Scanner
Scan a different original to the same printer to scan.
● The resolution might need to see Check...
User Guide - Page 32
... power 24 reset the scanner 22 speed 24 stops working 22 streaks 26
uninstall and reinstall software 22
white lines 24 turn on scanner
locate switch 3 troubleshoot ... parts 27 supplies 17 support 28 white stripes, troubleshoot 24
30
HP Scanjet N6010 Sheetfeed Document Scanner BizCard 4 Presto! PageManager 4 printable documentation 7 problem-solve buttons 25 cables 23 crooked images 24 cut-off...
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