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HP M525 Support Question

HP M525 Support Question

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Question posted by price1967 on February 21st, 2012

How Do I Make The Videos Play, All I Get Is A Black Screen And Sound

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Answer #1: Posted by kcmjr on February 21st, 2012 4:46 PM
This answer was accepted by the poster of the original question.
kcmjr

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May 5th, 2011

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On the camera or on a PC?  You didn't mention which.  If the issue is with a PC you may not have the correct CODECs installed.

I recommend trying VLC, it has almost all CODECs preinstalled so you can playback almost anything.  http://www.videolan.org/vlc/

If the issue is playback on the camera itself then the camera is likely defective.  Page 20 of the user guide has instructions for reviewing and editing recorded video.

http://h20565.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00637832


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Related HP M525 Manual Pages

User Guide - Page 3

... for printing 29 Buying prints online 30 7 Using the Setup Menu 31 8 Troubleshooting 32 Resetting the camera 32 Problems and solutions 32 9 Product support 36 Helpful websites...36 Getting assistance 36 A Managing batteries 38 Top points about batteries 38 Extending battery life 38 Safety precautions for using batteries 38 HP Photosmart M425/M525 Digital Camera 3
User Guide - Page 5

... (seeTaking pictures and recording video clips on page 11 and Reviewing images and video clips on page 20). 6 Power light. 7 button. 8 Zoom lever-See Using zoom on page 14. 9 Wrist strap mount. 10 Mode button-Press to get familiar with camera controls, set up your digital camera for use, and begin taking pictures. HP Photosmart M425/M525 Digital Camera 5
User Guide - Page 8

.... 2. Make sure the memory card snaps into place. 3. To transfer images from internal memory to Card under Using the Design Gallery Menu on the camera. Use to your computer, as well as shown. Set the date and time 1. Press . 3. Install the software The HP Photosmart Software provides features for transferring images and video clips...
User Guide - Page 9

... For information on reviewing images and See Reviewing images and video clips video clips on the camera on page 9. See About the HP Photosmart Software on page 20 HP Photosmart M425/M525 Digital Camera 9 Insert the HP Photosmart Software CD into the CD drive. 2. Double-click the CD icon on -screen instructions. This version does not have trouble installing or...
User Guide - Page 11

.... Press until appears briefly in the upper right corner of the Image Display. HP Photosmart M425/M525 Digital Camera 11 The focus brackets in the Image Display turn solid green when focus is shown ... focus and exposure on page 12). This indicates you to take a picture almost any time the camera is on, regardless of what is locked (see Auto focus and exposure on page 12). 4. ...
User Guide - Page 14

...9679; Turn on the Zoom lever to make the subject of your picture appear closer. Note 1 Digital zoom is difficult to the scene. Digital zoom uses no moving lens parts. Try one of time required. Press and hold the camera still for the length of the following :...between wide angle (1x) and telephoto (3x). Release , then press it is not available when recording video clips. 14
User Guide - Page 15

... of human eyes appearing red in Burst, Fast Shot, Landscape, or Sunset shooting modes, nor while recording video clips. Self-Timer-For capturing images or recording video after a 10-second delay (see Red eye on page 16). Fast Shot-For taking good shots quickly, when you turn off the camera. HP Photosmart M425/M525 Digital Camera 15
User Guide - Page 16

... stop recording. Using the Self-Timer mode The Self-Timer allows you are recording video clips. Press while in ) away. For video clips, press the Video button, then release it is changed again, or until you must set the camera on a tripod or stable surface. 3. Portrait-For pictures that have one or more shots...
User Guide - Page 17

...The Capture Menu allows you to the default Auto shooting mode when you release the Shutter button or the camera runs out of the images and video clips you press and hold it. Use to highlight a menu option, then press to exit the Capture...setting resets to select them, see Recording audio on page 15. The Image Display remains off the camera. HP Photosmart M425/M525 Digital Camera 17
User Guide - Page 18

...video clips. Exposure Compensation You can use of image. ● Off (Default)-No date or time imprinted on page 18. ● To make... short shutter speeds are desired. Exposure Compensation-Overrides the camera's automatic exposure setting. For more information, see Exposure ... contain many light objects (like a black object against a light background) or many light objects, increase ...
User Guide - Page 20

... to scroll through your images and video clips (video clips play automatically). Press until appears briefly in Playback as described here. For information about each image or video clip. 1 Battery indicator (see Power indicators on page 39). 2 Memory card indicator. 3 1 Number of electronic Photosmart Share destinations (see Using HP Photosmart Express on page 28). 4 Number of...
User Guide - Page 21

...Photosmart M425/M525 Digital Camera 21 While in Memory/on the Zoom lever). it does not permanently alter the image. 1. Cancel-Returns to select an option, then press . - Viewing thumbnails 1. Press . 2. Format (Memory/Card)-Deletes all stored images and video... image during Playback: 1. This Image-Deletes the image or video clip. - While in Playback, press (same as Zoom ...
User Guide - Page 23

... saving and return to black and white. - HP Photosmart M425/M525 Digital Camera 23 Cancel-Returns to the displayed image, press . 3. Press to save a copy of the image with still images or video clips, transfer them to your computer using the HP Photosmart Software or use an optional HP Photosmart dock to connect the camera to look old-fashioned...
User Guide - Page 25

... transfer images and video clips to your computer. Transferring images with HP Photosmart Software If you have selected images for sharing or printing (see Using HP Photosmart Express on page 8), use the Share features or Buy Prints Online on the camera's Photosmart Express Menu (see Using HP Photosmart Express on page 26) HP Photosmart M425/M525 Digital Camera 25 If...
User Guide - Page 31

...Camera Sounds-Turns the camera sounds (such as a disk drive using PTP (Picture Transfer Protocol). ● Disk Drive-Recognizes the camera as button presses and shutter clicks) off and on. Date & Time-Sets the date and time. HP Photosmart M425/M525 Digital Camera... press . 4. TV Configuration-Sets the video signal format for the camera's behavior. 1. 7 Using the Setup ...
User Guide - Page 35

... Transferring images without HP Photosmart Software on page 32). Close the HP Photosmart Transfer Software, remove the camera from the optional dock or disconnect the camera from the camera to my computer. ● Either install the HP Photosmart Software (see Install the software on page 8), or see Buying prints online on page 25). HP Photosmart M425/M525 Digital Camera 35
User Guide - Page 36

... find support information for your digital camera, including links to helpful websites and an overview of support conditions and phone numbers, visit www.hp.com/ support. 4. Helpful websites Camera tips, product registration, newsletter subscriptions, driver and software updates, purchase HP supplies and accessories www.hp.com www.hp.com/photosmart (English only) Customers with...
User Guide - Page 42

...by 1936) effective pixel count Still pictures, M525: ● 6.3MP (2934 by 2171) total pixel count ● 6.0MP (2864 by 2152) effective pixel count Video clips (VGA): 320 by 240 total ...Zoom ● 3x optical zoom with 8 positions between wide and telephoto ● Digital zoom, M425-1x to 6x ● Digital zoom, M525-1x to 7x Focus Focus settings: Auto (default), Macro Auto: ● Wide...
Quick Start Guide - Page 16

... This Image from the Delete sub-menu, then press . 16 HP Photosmart M527 Digital Camera Press until appears briefly in Playback. 1. Use to scroll through your images and video clips (video clips play automatically). English 4 Reviewing and deleting images and video clips Review images and video clips You can delete individual images during Playback: 1. Press until appears...
Quick Start Guide - Page 20

...Help provides descriptions of future images and video clips you capture with your camera. Options ● Shooting Modes (Auto...Camera Sounds ● Date & Time ● USB Configuration ● TV Configuration ● Language ● Top Ten Tips ● Camera Accessories ● Camera Buttons ● Using Shooting Modes ● Using Design Gallery 20 HP Photosmart M527 Digital Camera...

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