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HP LaserJet Pro CM1415 Support Question

HP LaserJet Pro CM1415 Support Question

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Question posted by richardwherb on December 12th, 2014

Fax Error 242 How To Fix

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Answer #1: Posted by Odin on December 12th, 2014 5:04 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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points
Per HP:

The remote fax machine is attempting to receive instead of send. Both machines have attempted to start a reception at the same time. On many fax machines, it is possible to accidentally initiate a fax reception in the following cases:

  • There is no paper in the machine.
  • The paper is not correctly loaded and the document sensor cannot sense it.

Solution

Contact the sender to make sure that a document is ready and correctly loaded in the sending fax machine. Also make sure that the remote machine is attempting to initiate a transmission and not a reception.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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HP LaserJet Pro CM1410 - Quick Reference Guide - Page 11

.... 2. Touch the OK button. 8. When this procedure is turned on the fax error report (if that are scheduled to go to the Ready state. ENWW Schedule a fax to send the fax. Load the document into memory and then returns to the same fax number at the scheduled time, that information is not answered, or because...
HP LaserJet Pro CM1410 - Software Technical Reference - Page 14

... reports 206 View and interpret fax error codes 206 Fax trace report 217 Fax logs and reports 217 Print all fax reports 217 Print individual fax reports 219 Set the fax error report 219 Change error correction and fax speed 219 Set the fax-error-correction mode 219 Change the fax speed 220 Solve problems sending faxes 220 An error message displays on the control...
HP LaserJet Pro CM1410 - Software Technical Reference - Page 132

... to access the HP Embedded Web Server (HP EWS) for Macintosh: ● HP LaserJet Pro CM1410 Color MFP Series PPD ● HP LaserJet Pro CM1410 Color MFP Series PDE ● HP USB EWS Gateway ● HP LaserJet Utility HP LaserJet Pro CM1410 Color MFP Series PPD A postscript printer description (PPD) file is a text file that work together with the Macintosh OS...
HP LaserJet Pro CM1410 - Software Technical Reference - Page 167

...-menu item Include First Page Fax Error Report Print Last Call Report Fax Activity Log Sub-menu item On* Off On Every Error* On Send Error On Receive Error Never Print Log Now Auto Log Print Print Phone Book Print Junk Fax list Print Billing Report Print All fax Reports Send Fax Later Broadcast Fax Fax Job Status Description Sets whether...
HP LaserJet Pro CM1410 - Software Technical Reference - Page 226

... occur, and may result in degraded image quality on the sending diagnostic session with excessive errors. Error correction is disabled. 206 Chapter 6 Solve problems ENWW Troubleshoot fax codes and trace reports View and interpret fax error codes Use fax error codes from the fax activity log to receive the entire document will be due to be improved. 224...
HP LaserJet Pro CM1410 - Software Technical Reference - Page 239

... want to accept the errors in the transmission. Touch the Fax Reports button. 4. Change error correction and fax speed Set the fax-error-correction mode Usually, the product monitors the signals on the telephone line while it to print after the following events: ● Every fax error (the factory-set default) ● Send fax error ● Receive fax error ● Never NOTE...
HP LaserJet Pro CM1410 - Software Technical Reference - Page 268

... manufacturer list. 5. Printing-system installation from the CD or Internet download for Hardware and Sound, click Printers or Devices and Printers. 2. Printer driver only (Add Printer) - Click Add (a) printer. 4. Perform one of the following procedures: Windows XP, Windows Server 2003, or Windows Server 2008 1. Windows XP, Windows Server 2003, and Windows Server 2008 1. On ...
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HP LaserJet Pro CM1410 - Software Technical Reference - Page 278

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HP LaserJet Pro CM1410 - User Guide - Page 11

Use fax on a VoIP service 150 Fax memory ...150 Send a fax ...150 Receive a fax ...156 Solve fax problems ...158 Fax troubleshooting checklist 158 Fax error messages ...160 Troubleshoot fax codes and trace reports 165 Fax logs and reports ...166 Change error correction and fax speed 167 Solve problems sending faxes 168 Solve problems receiving faxes 174 Solve general fax problems 180 ...
HP LaserJet Pro CM1410 - User Guide - Page 18

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.... It is possible for paper to the paper in color laser printers. ● Do not use transparent print media not approved for laser printers. ● Place transparencies on a flat surface after ... poor print quality, increased jams, and premature wear on special media. CAUTION: HP LaserJet products use only HP-brand paper and print media designed for the product, requiring repair...
HP LaserJet Pro CM1410 - User Guide - Page 170

... to the same line as individual faxes. 154 Chapter 11 Fax ENWW Send the fax. The transmittal might want to dial a fax number from a telephone connected to the fax line Occasionally, you are sending the fax to be sent automatically at the scheduled time, that information is indicated on the fax error report (if that is turned on...
HP LaserJet Pro CM1410 - User Guide - Page 176

... product box. 160 Chapter 11 Fax ENWW Canceled fax. Turn off the Error Correction feature can reduce image quality. NOTE: Turning off the Error Correction feature to determine if the error occurs with the results. is busy. Unplug the product telephone cord from the control panel to prevent automatic error correction. Fax error messages Alert and warning messages...
HP LaserJet Pro CM1410 - User Guide - Page 181

...; The user at a different time when telephone line conditions have improved. 2. Resend the fax at the start of data and has either jammed or broken. Troubleshoot fax codes and trace reports View and interpret fax error codes Use fax error codes from the fax activity log to poor telephone line conditions. The remote machine is in use...
HP LaserJet Pro CM1410 - User Guide - Page 183

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HP LaserJet Pro CM1410 - User Guide - Page 304

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HP LaserJet Pro CM1410 - User Guide - Page 305

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