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Question posted by info3118 on February 24th, 2015

Remove Shipping Lock?

Our printer will not accept new ink cartridges. We have properly removed everything off of the new ink cartridges, just as told. But as soon as we place the cartridge in the ink tray the printer says we need to remove the shipping lock, but we have. What do we do now?

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Answer #1: Posted by aureliamarygrace on February 24th, 2015 10:29 AM

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aureliamarygrace

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Here's the link on how to remove shipping lock, cause and solution:

http://h20564.www2.hp.com/hpsc/doc/public/display?...

NOTE:Follow the instructions in the device user guide included with new toner cartridge(s) to ensure that the shipping lock has been properly removed.

Related HP LaserJet Pro 400 Manual Pages

HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 7

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HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 8

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HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 26

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HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 29

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HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 30

...select the paper input tray from any of the driver tabs can gain access to the print driver settings from the Printers folder. Right-click the product icon. 3. Click Printer Properties. 4. Click ... Click the Properties button. HP PCL 6 printer driver for instance, you have access to two sets of HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 print drivers, updated HP...

HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 54

...; Print document on (on the Effects tab) is updated to the new image scale. You can toggle between tabs does not change to the...range are from 25% to 400%, and any values outside the range are adjusted to those limits as soon as the slider-bar indicator ...of the page are preset in the edit box changes as the focus is removed from an arrow to a gloved hand. The value in the driver: &#...

HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 69

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HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 76

..., instead of the HP LaserJet Pro 300 color M351 or HP LaserJet Pro 400 color M451 product since installation, the driver can be automatically updated with the new configuration in environments that appears... Settings item, and then open the Printers and Faxes item. 2. In Windows Vista, Windows XP, Windows Server 2003, and Windows 7, click the Devices & Printers item. Click the Device Settings tab....

HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 10

... EconoMode 67 Store and recycle supplies 67 Recycle supplies 67 Print-cartridge storage 67 HP policy on non-HP print cartridges 67 HP anticounterfeit Web site 68 Replacement instructions ...69 Replace the print cartridges 69 Solve problems with supplies ...73 Check the print cartridges 73 Print the Supplies Status page 74 Interpret the Print...

HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 13

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HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 22

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HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 33

...arrow buttons to print using only the black print cartridge when the level of estimated life remaining at which the product alerts you that ship with the product, the default is 7%. A ... a color supply is "Prompt to produce acceptable print quality. The default values are intended to provide approximately two weeks of the color print cartridges reaches the very low threshold. ● ...

HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 98

... sure that supply has ended. Recommended action To ensure optimal print quality, HP recommends replacing the print cartridge at very low mode will have acceptable print quality. Actual cartridge life may vary. Remove shipping lock from cartridges Description A print cartridge shipping lock is not an indication these pages will not be considered to be defects in materials or workmanship in...

HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 167

...that meets HP specifications. Remove shipping locks from cartridges Description A print cartridge shipping lock is installed. Store paper unopened in the tray. Description The product cannot process the page. Print failure, press OK. If the error persists, turn off and then on one or more print cartridges. Remove shipping lock from the cartridge. ENWW Interpret control...

HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 168

... print cartridge at very low mode will continue until you have loaded. Actual cartridge life may vary. Recommended action Press the OK button to remove the shipping lock from the cartridge. Supplies...or cartridge failures incurred when an HP supply is used in continue at this point. Recommended action Load the correct paper into the tray, or configure the tray for the tray. ...

Service Manual - Page 11

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Service Manual - Page 12

Remove shipping locks from cartridges 172 Replace [color 172 Scanner error #, Turn off then on 172 Scanner reserved for PC scan 173 Scanning error Cannot connect 173 Settings cleared 173 Unexpected size in tray # Load Press [OK 173 Unsupported Press [OK] to continue 174 Used in use 174 Used [color] installed, to accept press OK 174 Used...

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