HP LaserJet M1522 Support Question
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Question posted by larivero1213 on September 28th, 2012
Error Message 'scanner Error 5 Turn Off Then On'
When I send a print job to the HP LaserJet M1522nf, it displays the error message "Scanner Error 5 turn off then on". I do that and it still displays the message.
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Related HP LaserJet M1522 Manual Pages
HP LaserJet M1522 MFP - Software Technical Reference - Page 6
... this computer 35 Display a message when a fax is received to this computer 36 Receive alert messages for product events 37
HP pop-up alert messages 37 System-tray icon alert 38 Desktop alert 38 E-mail alert 39 HP ToolboxFX folders ...39 Status ...39 Device Status 40 Supplies Status 41 Device Configuration 41 Network Summary 46 Print Info Pages 49...
HP LaserJet M1522 MFP - Software Technical Reference - Page 10
...219 Watermark Message 220 Message Angle 220 Font Attributes 220 Default watermark settings 221
Finishing tab features ...221 Document options 222 Print on ...Print page borders 225 Page order 225 Document preview image 226 Orientation ...226
Services tab features ...227 Device Settings tab features 227
Form To Tray Assignment 229 Font Substitution Table 230 External Fonts (HP PCL 6 printer...
HP LaserJet M1522 MFP - Software Technical Reference - Page 24
HP LaserJet M1522n MFP
HP LaserJet M1522nf MFP
● Prints letter-size pages at speeds up to 24 pages per
HP LaserJet M1522n MFP, plus:
minute (ppm) and A4-size pages at speeds up to 23 ppm.
● V.34 fax modem and 4-megabyte (MB) flash fax-storage
● HP PCL 6 and HP postscript level 3 emulation printer
memory. drivers and PCL 5 Universal Print Driver...
HP LaserJet M1522 MFP - Software Technical Reference - Page 57
... alert messages for that screen, which appears in the Windows system tray or on and reconnected.
Windows system tray icon
Software description
● Click Start, select Programs or All Programs, select HP, select HP LaserJet M1522, and then click HP ToolboxFX. Click on and reconnected.
The product stores the received faxes until the host computer is turned...
HP LaserJet M1522 MFP - Software Technical Reference - Page 103
... personality.
By using the Network Settings options, you are using the network settings that appear on , the PostScript error page automatically prints when HP postscript level 3 emulation errors occur. When the Print PostScript error option is turned on the following Network Settings sub-folder screens: ● Network Summary ● IPv4 Configuration ● IPv6 Configuration ●...
HP LaserJet M1522 MFP - Software Technical Reference - Page 226
... number of a graphic might not print correctly. ● Download as Softfont. Print Optimizations (HP PCL 6 printer driver only)
The default setting for Print Optimizations is turned on the Advanced tab, the feature is enabled and the document to use equivalent fonts for printing, instead of copies settings are available: ● Substitute with Device Font.
For some software programs...
HP LaserJet M1522 MFP - Software Technical Reference - Page 227
...Send PostScript Error Handler
The Send PostScript Error Handler setting specifies whether a PS error-handler message is Disabled by the product is 3, and this is printed from 1 to include the file as a bitmap font, click Bitmap. Printer Features ● Print All Text as Black ● Send TrueType as Bitmap (HP PCL 6 printer... font as an image in the print job, click Yes. In some instances ...
HP LaserJet M1522 MFP - Software Technical Reference - Page 233
... software programs that do not include a paper-size setting, such as NotePad, or when printing a book or a booklet that does not require different paper sizes.
ENWW
HP PCL 6 and HP postscript level 3 emulation printer drivers for Windows
Name
Use the Name text box to toggle between English and metric units. Move the mouse cursor...
HP LaserJet M1522 MFP - Software Technical Reference - Page 271
... change settings for example, 001:). Print
Use the Print tab to a different fax machine. Print tab
Fax
The Fax Receive Mode section lists the following options for the machine to this computer option can have the option to display the phone-book entry number (for print jobs, PCL5e fonts, and PostScript error handling. If you select this...
HP LaserJet M1522 MFP - Software Technical Reference - Page 337
...V.34, and Off.
If the device is scanning, the print job will be recognized if the power ... ENWW
Hewlett-Packard LaserJet M1522 MFP Series Printer Install Notes (Read Me First) 315 Try using a USB powered hub if the device is still not ... by using the HP ToolboxFX software or the device embedded Web server.
● If you repeatedly get a fax error 441 when sending faxes, try connecting...
HP LaserJet M1522 MFP Series User Guide - Page 138
... printing job after the warning has appeared for a dial tone on and ready.
126 Chapter 10 Fax
ENWW Allow the product to retry sending the fax. Alert and warning message tables
Table 10-1 Alert and warning messages
Control panel message
Description
Recommended action
Comm. Check for 10 seconds without acknowledgement. If the error persists, contact HP. See www.hp...
HP LaserJet M1522 MFP Series User Guide - Page 154
...network configuration, including the IP address and network status.
● Print Info Pages.
For more information about error messages, see Control-panel messages on the product control-panel display.
View HP ToolboxFX
Open HP ToolboxFX in one of pages that the product had printed when the error occurred. Print the configuration page and various other information pages that have been...
HP LaserJet M1522 MFP Series User Guide - Page 162
... control the networkrelated settings for the product when it is turned on the control panel. When the Print PostScript error option is connected to configure the settings when you are available on the PCL5 menu on , the PostScript error page automatically prints when HP postscript level 3 emulation errors occur.
NOTE: You must click Apply before the changes...
HP LaserJet M1522 MFP Series User Guide - Page 175
... to the computer?
Verify that the HP LaserJet M1522 MFP
or telephone devices are using the correct installation procedure and the correct port setting.
There is not connected correctly.
Does the product scan to receive the fax.
The procedure then automatically restarts the product.
1.
Use another fax machine to send a fax to the product. Too...
HP LaserJet M1522 MFP Series User Guide - Page 176
... messages, warning messages, and critical error messages indicate situations that might be affected.
Alert and warning message tables
To solve fax issues, see Solve fax problems on the second line of the display, if appropriate.
If the problem is not solved, replace the cartridge.
10.1000 Supply Memory Error
A specific print cartridge has a missing elabel. If the message persists, turn...
HP LaserJet M1522 MFP Series User Guide - Page 208
... (PPD) file is the Temp directory. Delete the PPD file from the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where "" represents the two-letter language code for more information about Windows error messages. Reinstall the software. Cause
Solution
The product might not have been installed or was installed incorrectly. Select...
HP LaserJet M1522 MFP Series User Guide - Page 209
... received your print job. Open the print queue, and then click Start Jobs.
Another product with the correct fonts.
The wrong product name, IP address, or "Rendezvous" or "Bonjour" host name is not installed. Replace the interface cable.
Cause
Solution
The print queue might be stopped. Cause
This error occurs when the software for USB printers is...
HP LaserJet M1522 MFP Series User Guide - Page 210
... requested. Solve PostScript (PS) errors
The following situations are using the appropriate high-speed USB cable.
● Ensure that the USB cable is not downloaded.
Download the desired font and send the print job again.
A legal page prints with the software documentation.
Hardware troubleshooting
● Check that the product is turned on the host computer. Disconnect...
HP LaserJet M1522 MFP Series User Guide - Page 211
VM Error Range Check
Font Error Font Error
Solution
You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory.
ENWW
Solve software problems 199
Table 12-4 PS errors (continued)
Issue
Cause
Limit Check Error
Print job is too complex.
Select unlimited downloadable fonts from printer driver. Select unlimited downloadable...
HP LaserJet M1522 MFP Series User Guide - Page 248
...HP ToolboxFX 142 storing 154 warranty 205 print density changing settings 55 print job canceling 54 print media supported 47 print quality HP ToolboxFX settings 148 troubleshooting 179, 192 Print Settings tab, HP ToolboxFX 149 printer drivers Macintosh,
troubleshooting 196 specifications 3 printing... 196 PostScript errors 198 problem-...device 207 repetitive defects,
troubleshooting 182 replacing print...
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