HP K5400 Support Question

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Question posted by cherylkwilder on April 18th, 2015

I Have A Paper Jam Which Requires Removal Of Double Sided Device. Cant' Find.

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Answer #1: Posted by hzplj9 on April 21st, 2015 11:06 AM

hzplj9

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This link will explain the procedure:

https://support.hp.com/us-en/error?errorType=404.

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Related HP K5400 Manual Pages

User Manual - Page 13

... panel from the device. use them only for removing the unit from the device. 2. Install the accessories 9 For ordering information, see Accessories. For ordering information, see Accessories. Slide the duplexer into the device until the unit locks into place. For information on using the duplexer, see Print on both sides of a sheet of the duplexer...

User Manual - Page 16

... margins Tips for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following guidelines....Always use media that is designed to hold only plain paper. • Do not overload the trays. For more... both sides (duplexing) • Print on special and custom-sized media • Print borderless • Cancel a print job Select print media The device is best...

User Manual - Page 17

...envelopes that in this mode, printing takes longer and more memory is required from your computer. • Remove each sheet as it prints and set it aside to print transparencies....tightly constructed envelopes, and make sure the folds are available with the rough side down and the adhesive strip pointing towards the back of the device. • Use the Normal mode to dry. Letter (216 x 279...

User Manual - Page 20

...are available with some models. Tray Tray 1 Type Paper Transparencies Photo media Labels Envelopes Tray 2 Cards Plain paper only Duplexer Paper Output-bin All supported media Weight 60 to 105 g/... g/m2 (16 to 28 lb bond) Capacity Up to 250 sheets of plain paper (25 mm or 1 inch stacked) Up to 70 sheets (17 mm or ...plain paper (35 mm or 1.38 inch stacked) Not applicable Up to 150 sheets...

User Manual - Page 26

... occur with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows, the device prints the first side of a page, such as letterhead, preprinted paper, and paper with a particular feature, then the icon for printing on both sides of supported custom-sized media by turning the media over...

User Manual - Page 35

... (Windows) The Toolbox provides maintenance information about the device. Printer Information: Provides a link to the device, and then click Display Printer Toolbox. Telephone numbers are an estimate only. Toolbox ... call to order supplies for the device online. • Order by selecting the full installation option if the computer meets the system requirements. • To open the Toolbox...

User Manual - Page 46

... shared networking. c. Select the Paper Size, and then click OK. 42 Configure and manage Also, you want to use the device on the network must install the device software on all Macintosh computers (host and clients) that are connected to the printer. To share the device among computers running Mac OS 1. b. Double-click the CD icon...

User Manual - Page 50

... sheet of the printheads. Remove the ink cartridge that requires replacement by grasping it between your device, see Supplies. Press down firmly on the following sequence: 1. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Check the health of white paper. For more information, see...

User Manual - Page 58

... printing problems. • For a paper jam, see Understand the self-test diagnostic page. • The device is set as a resealable plastic bag. If you remove the printheads, place them in an airtight container, such as the current or default printer. For Windows, set it after the printheads are removed. • The device can be left in the...

User Manual - Page 67

For more information, see Understand specifications for a paper jam. Also make sure the guides are loading. otherwise, printed pages may fall off the device. • Remove excess media from a tray • Make sure media is loaded in the tray. Solve paper-feed problems 63 For more information, see Clear a jam in the device. • Optional Tray 2 cannot be...

User Manual - Page 68

... when it is not printing. • When reinserting a removeable tray into the device, do so gently. For more information, see System requirements. 64 Maintain and troubleshoot If the tray is removable, pull out the tray from the device and reload the media properly, making sure that the paper guides are using special media that is not...

User Manual - Page 70

...the minimum system requirements. • In the Windows device manager, make sure that you are using the device. • If the installation program cannot discover the device, print the ... the computer cannot detect the device, run the installation program again. Or Click Start, click Control Panel, and then double-click Printers. • Right-click the device icon, click Properties, and then...

User Manual - Page 72

... access panel or the duplexer, and then remove the panel or unit. If media is jammed in the device To clear a jam 1. c. Pull the paper towards you. c. d. Raise the output tray. Locate any jammed media inside , carefully remove it towards you cannot locate the jam, lift the output tray and check for a jam in Tray 1. Close the cover. Reinsert...

User Manual - Page 73

... crinkle or bend it off the device before you remove any paper scraps or wrinkled media, and pull the media towards you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. Reposition the device on the right side of the device, free any jam. 6. When you turned it . Lift...

User Manual - Page 75

... unit is missing, or is required. Remove all covers are on. The device is processing a print job. For more information, see Clear a jam in the device. The Power light and the ...clear the jam. Make sure all media from the output tray. Load paper and press (Resume button). Explanation and recommended action The device is inserted completely at the back of paper. Wait...

User Manual - Page 86

...device • Any paper loaded in the input tray • Remove any originals you might have loaded in the device This section contains the following topics: • Remove the ink cartridges and printheads before shipment Remove... side to customers in an airtight plastic container so they will not turn on the device and wait until the print carriage is idle and silent. NOTE: If the device ...

User Manual - Page 99

...) 93 clean printheads 49 colors bleeding 62 faded or dull...double-sided printing 22 driver accessories settings 10 settings 21 version 79 warranty 81 duplex printing accessory order online 76 duplexer clear jams 67 installation 9 locating 8 margins, minimum 17 media sizes supported 13 media types and weights supported 16 turn on and off in driver 10 warranty 81 acoustic emissions 89 Add Printer...

User Manual - Page 100

... Network Printer Setup Utility 33 print on special, or customsized media 24 print settings 21 sharing device 42 system requirements 87 turn accessories on and off in driver 10 uninstall software 44 management tools 27 margins duplexer 17 setting, specifications 17 material safety data sheets (MSDSs) 93 media borderless printing 25 clear jams 67...

User Manual - Page 101

...jams 67 illustration 8 recycling 93, 94 regulatory information 90 regulatory model number 91 release notes 5 remove... 40 sharing device Mac OS 42 Windows 39 shipping the device 82 skew,...87 storage environment 89 system requirements 87 speed troubleshoot print 56..., locating 8 print cancel 26 double-sided 22 settings 21 slow 56 troubleshoot... diagnostic page 47 printer driver accessories settings 10 settings ...

User Manual - Page 102

...device 39 system requirements 87 turn on and off in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off in driver 10 trays capacities 16 clear jams... multiple pages are picked 64 nothing prints 55 paper-feed problems 63 power 55 print 55 print...resources self-test diagnostic page 35 two-sided printing 22 two-sided printing accessory. media sizes supported 13 ...