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HP J4550 Support Question

HP J4550 Support Question

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Question posted by bnajaar on June 25th, 2014

Why Is My Hp Officejet J4550 Printer Printing Black Copies

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Related HP J4550 Manual Pages

Wireless Getting Started Guide - Page 5

...If you have problems, see "Solving wireless (802.11) problems" on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. Follow the onscreen instructions ... Install software for your computer and try printing the document. Connect a USB wireless setup cable to the port on the back of the HP device and then to complete the installation. 6....
Wireless Getting Started Guide - Page 6

....) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in this order: router first, then the HP device, and finally the computer. On the HP device's control panel, press the Setup ( ) button. b. Select Network Setup, select Print Network Settings, select Wireless Test Report, and then press...
Wireless Getting Started Guide - Page 7

...as the default printer driver (Windows only) (page 8) 6. Make sure that the HP Officejet/ Officejet Pro device is connected to your network If your device is connected to use the HP device over the ...provided in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device to see if the indicator lights are on. To check the Ethernet connection...
Wireless Getting Started Guide - Page 8

... it to sections 4 and 5. 7 Solving wireless (802.11) problems If you normally use to a wireless network, print the device's Network Configuration Page: HP Officejet J4680 a. On the HP device's control All-in -One series panel, press the Setup ( ) button. HP Officejet J6400 a. b. To access the EWS On your firewall to see the electronic User Guide available on the...
Wireless Getting Started Guide - Page 9

... the following steps: Windows 1. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Or - b. If this step in the list with your network setup was successful. Make sure the HP Officejet/Officejet Pro device is online and ready If you can use the HP device after performing the steps above but find that...
Wireless Getting Started Guide - Page 10

... connection Use the following instructions to change from an Ethernet connection to configure the network settings. Turn on wireless in the HP device. 2. b. HP Officejet a. From the Information and Settings list, select Network Printer Setup Utility. 3. On the Wireless Setup tab, press Start Wizard. 4. Select Tools, select Wireless Menu, and then select Reset Wireless...
Wireless Getting Started Guide - Page 11

...HP software cannot find the HP device during installation (and you know the HP device is security software running Windows, you do . If you might be found when installing HP software • Unable to print, print job stuck in queue or printer...a computer running Windows, in "Install software for your HP Officejet/Officejet Pro device" on your network where it can be preventing your ...
Wireless Getting Started Guide - Page 12

...to a wireless router For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is also printed on the Network Configuration Page. If the ... port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Add hardware addresses to a wireless...
Wireless Getting Started Guide - Page 13

...passphrase, they cannot be reset to the HP device and other devices on your HP Officejet/Officejet Pro device and a computer without the use the ...printer). Your wireless router might have been shipped with each other users from the control panel at any point, the SSID will not be as good as a Linksys wireless router or Apple AirPort Base Station. Security The HP Officejet/Officejet...
Fax Getting Started Guide - Page 6

.... Include any pauses or other required numbers, such as speed-dial entries. Make sure the printing supplies are associated with the results of the test. Select Tools, and then select Run Fax Test. If the HP Officejet/Officejet Pro device has one entry or all entries: Select Delete Speed Dial and press the arrow keys to...
Fax Getting Started Guide - Page 7

... you to save incoming black-and-white faxes to the PC 1. HP Officejet/Officejet Pro device sends black-and-white faxes to PC. NOTE: You must install the software before setting up Fax to PC Setup Wizard. 3. Select Settings, More Fax Settings, and then select Fax to PC (Windows only) 7 Set up Fax to the computer, it prints color faxes 3. Incoming faxes are saved. You...
Fax Getting Started Guide - Page 9

... machine on the same phone line with the HP Officejet/Officejet Pro device: • Check that is having problems sending a manual fax This possible solution applies only in the control panel is set to All Rings. I cannot print color faxes To print color faxes, make sure that came with the HP Officejet/Officejet Pro device, connect one at an electronics store that uses...
User Guide - Page 45

...dialed (HP Officejet J4660). Enter the fax number by using the keypad, or by pressing Speed Dial or Redial to select Fax B&W or Fax Color, and then press OK. 3. You cannot enter a fax number ...the fax. Send a fax manually from the speed dial list, and then enter a phone number after the number. or multiple-page black-and-white fax by using the device control panel. To send a basic fax from...
User Guide - Page 49

... dial entry by using the keypad on the device control panel or you send from your originals. NOTE: You can press the Speed Dial button repeatedly (HP Officejet J4660 only). 4. Load your computer. A message appears after the fax has been sent indicating that the fax was sent in black and white. For additional information, see Load...
User Guide - Page 108

... cartridges from the device control panel 1. The device prints a page that you clean the ink cartridges, try cleaning the ink cartridge contacts before replacing the affected ink cartridge. For more information, see HP Printer Utility (Mac OS). Clean the ink cartridges Use this feature when there is muddy. Press Setup. 3. If copy or print quality still seems...
User Guide - Page 118

... Windows, set it as the default in the Printers folder. If the problem persists, visit the HP Web site (www.hp.com/ support) for more information. • Pause Printing is set it as the default in the Printers & Faxes section of the text or graphics is wrong • The device prints half a page, then ejects the paper The...
User Guide - Page 121

...non-HP ink cartridges. For more information, see Manage the device and Work with ink cartridges. See the release notes for known software conflicts, refer to interpret print settings properly. Poor print ... size and page orientation selected in the application match the settings in the printer driver. The device prints half a page, then ejects the paper Check the ink cartridges Make sure...
User Guide - Page 123

...be cleaned. HP cannot guarantee the quality of your document, if available. Poor print quality and unexpected printouts 119 In the printer driver, select the Best print quality, and...you print documents that have rich, blended colors can print other documents from the same application, try printing a backup copy of non-HP ink cartridges. For more information, see Manage the device ...
User Guide - Page 130

...higher than needed. See the onscreen Help for the TWAIN program for information about HP support. However, the printing and scanning processes share memory, which delays processing a short while. Scan takes too... Check the status of the device If you sent a print or copy job before you set the resolution too high, the scan job takes longer and results in black and white. You can change ...
User Guide - Page 160

... (width x depth x height) 433.5 x 401.5 x 216.7 mm (17.1 x 15.8 x 8.5 inches) Device weight (does not include print supplies) 5.9 kg (13 lb) Product features and capacities Feature Capacity Connectivity USB 2.0-compliant high speed device Ink cartridges Black and tri-color ink cartridge Supply yields Visit www.hp.com/pageyield/ for more information on estimated ink cartridge yields...

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