HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by harvBir on March 28th, 2014
Hp Elitebook 8440p Won't Turn On Battery Light Blinks Blue Orange
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Current Answers
Answer #1: Posted by freginold on June 7th, 2014 4:49 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Depending on if it is a blinking amber light or solid amber light, it means different things. You can find descriptions of what each one means on page 20 of the maintenance and service guide.
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
- HP EliteBook 8460p Maintenance and Service Guide
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
- HP EliteBook 8460p Maintenance and Service Guide
Related HP EliteBook 8460p Manual Pages
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 1
Installing SATA Drivers on HP EliteBook Notebook PCs
Introduction...2 Purpose ...2 Audience ...2 Benefits of SATA ...2
System Requirements and Prerequisites 2 System requirements ...2 System prerequisites ...2
Transitioning a Sysprep image from IDE to SATA 3 Where these ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2
... (Remote Installation Service) installation points; System prerequisites
You will need the following guidelines provide procedures for installing XP Professional is for each system on HP EliteBook Notebook PC models.
Audience
This white paper is available at www.microsoft.com. System Requirements and Prerequisites
System requirements
Information regarding minimum hardware requirements...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14
... Manager console. Page 14 Steps are applicable
This section provides guidelines for customers who need the SATA Device ID from an HP system to obtain the SATA Device ID from a Windows XP image
1) Begin by taking a Windows XP system with the... appears, type the following command:
devmgmt.msc Press the OK button to the screenshot below for both Windows XP and Windows Vista. Turn on it.
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17
Refer to obtain the SATA Device ID from a Windows Vista image
1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the Start Button and ... key after typing the above command will launch the Device Manager console. Page 17 Steps to the screenshot below for this step. Turn on it.
2009 HP business notebook PC F10 Setup overview - Page 8
...Disabled
Built-In Device Options
• Wireless Button State
Enables wireless button
Enabled/Disabled
8
Enabled/Disabled
• Secondary Battery Fast Charge
Switches charging to secondary battery when primary battery is pressed
Enabled/Disabled
• HP QuickWeb: Write
? Enabled/Disabled
• Numlock on Intel based systems. Enabled/Disabled
• Multi Core CPU
Enables...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
...If it is available at http://www.microsoft.com. HP Driver Recovery DVD (DRDVD)
1 Typically provided on select HP Elitebook and HP ProBook Notebook PC models. Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with...
Service Guide - Page 1
HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC
Maintenance and Service Guide
Service Guide - Page 9
...50-GHz (Turbo up to 3.20)
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processor 3-MB L3 cache, 4 threads
2430M, 2.40-GHz (Turbo up to 3.00)
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processor 3-MB L3 cache, 4 threads
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 11
...
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Supports the following drives:
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● 750-GB, 7200
● 500-GB, 7200
● 320-GB, 7200-rpm
● 250-GB, 7200
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 12
...Upgrade bay
Microphone Audio Webcam Modem Ethernet
Description
HP ProBook 6460b Notebook PC
Supports the following solid...
models)
S3/S4/S5 wake on LAN
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NIC power down technology
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Ethernet cable not included
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HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 13
... media card Ports
Description
HP ProBook 6460b Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
Integrated WLAN...5 band, in
WWAN panels only)
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Subscriber identity module (SIM)
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security (customer-accessible in battery
bay)
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Supports "no WWAN" option
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Supports the following WWAN modules:
&#...
Service Guide - Page 14
...-W
9-cell, 3.0-Ah (100-Wh) Li-ion battery
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6-cell, 2.8-Ah (62-Wh) Li-ion battery
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6-cell, 2.55-Ah (55-Wh) Li-ion battery
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3-cell, 2.8-Ah (31-Wh) Li-ion battery
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Supports 9-cell, 73-Wh HP Ultra-
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Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 15
...Supports 9-cell, 100-Wh HP Extended
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Life Battery
Supports 6-cell, 55-Wh HP Long Life Li-
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ion battery
HP Fast Charge Technology
√...
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Microsoft Basics
Windows Vista Home Basic 32 with
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Microsoft Office 2010 Personal
HP EliteBook 8460p Notebook PC
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Service Guide - Page 16
...64
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Windows 7 Home Premium 32
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Windows 7 Starter 32
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DRDVD Windows 7
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DRDVD Windows 7 with WinDVD
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Web-only support:
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Service Guide - Page 17
...;
Novell: SuSE Linux
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End-user replaceable parts:
AC adapter
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Battery (system)
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Hard drive
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Memory module
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Optical drive
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Mini-PCI components (WLAN, WWAN,
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SIM)
Modem
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Keyboard
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 28
... Hibernation.
● Amber: The computer is connected to external power and the battery is charged from 90 - 99%.
● Blinking amber: A battery that most closely matches your computer. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
● Off: The battery is fully charged.
20 Chapter 2 External component identification Front
NOTE: Refer to...
Service Guide - Page 43
... part number information. Battery, Li-ion 9-cell (100 WHr, 3.0 Ah) 9-cell (73 WHr, 2.8 Ah) 6-cell (62 WHr, 2.8 Ah) 6-cell (55 WHr, 2.8 Ah, long life) 6-cell (2.55 Ah) (1-year warranty) 3-cell (31 WHr, 2.8 Ah) Base enclosure (includes rubber feet) For use with HP ProBook 6460b computer models For use with HP EliteBook 8460p and 8460w computer...
Service Guide - Page 73
... hinge-up displays are unsure whether the computer is off or in HP EliteBook 8460p/w models Display Rubber Kit
Spare part number
643915-001 653039-001 643914...HP ProBook 6460b models For use in HP EliteBook 8460p/w models Microphone modules For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Screw Kit For use in HP ProBook 6460b models For use in Hibernation, turn...
Service Guide - Page 77
... procedures 69 If you . 2. Remove the battery (see Battery on a flat surface, with the battery bay toward the front of the computer (4), and then lift the door off or in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models. Before disassembling the computer, follow these...
Reference Guide - Page 33
...Sleep state for an extended period or if the battery reaches a critical battery level while in Hibernation. Initiating and exiting Hibernation... Sleep.
When the computer exits Sleep, the power lights turn on , you exit Sleep faster than exiting Hibernation...Initiating and exiting Sleep
The system is initiated, the power lights blink and the screen clears.
Windows Vista-Select Start, click...
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