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HP EliteBook 8460p Support Question

HP EliteBook 8460p Support Question

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Question posted by Hped on April 3rd, 2014

Hp Elitebook 8440p Won't Turn On Power Light Flashing

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Answer #1: Posted by freginold on May 22nd, 2014 7:13 PM
This answer was accepted by the poster of the original question.
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

You can find 9 different user manuals for this model, including the service guide, at the link below, which should give some indication of what the power light flashing means:

http://www.helpowl.com/manuals/HP/EliteBook8460p/108296

Related HP EliteBook 8460p Manual Pages

Installing SATA Drivers on HP EliteBook Notebook PCs - Page 1

Installing SATA Drivers on HP EliteBook Notebook PCs Introduction...2 Purpose ...2 Audience ...2 Benefits of SATA ...2 System Requirements and Prerequisites 2 System requirements ...2 System prerequisites ...2 Transitioning a Sysprep image from IDE to SATA 3 Where these ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2

...the following guidelines provide procedures for disk traffic, and provides link power management with SATA in AHCI or NATIVE mode; building an image and switching to installation ... rate for adding SATA drivers to successfully incorporate SATA drivers into a Windows XP installation on HP EliteBook Notebook PC models. Audience This white paper is available at www.microsoft.com. Benefits of ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14

...to Obtain SATA Device IDs Where these guidelines are provided for both Windows XP and Windows Vista. Turn on the system and boot into the Operating System. 2) Once the Operating System is loaded, ... the following command: devmgmt.msc Press the OK button to obtain the SATA Device ID from an HP system to the screenshot below for customers who need the SATA Device ID from a Windows XP image...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17

Page 17 Turn on it. Refer to obtain the SATA Device ID from a Windows Vista image 1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System. 2) Once the Operating System is loaded, select the Start Button and type the following ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2

... needed to Drivers/OS enhancements provided by HP - If it is intended for IT staff. Highspeed Internet access (www.hp.com) - HP Driver Recovery DVD (DRDVD) 1 Typically provided on select HP Elitebook and HP ProBook Notebook PC models. Supported models  HP EliteBook 8460p Notebook PC  HP EliteBook 8560p Notebook PC  HP ProBook 6360b Notebook PC  P ProBook 6460b...
Service Guide - Page 1

HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC Maintenance and Service Guide
Service Guide - Page 9

...50-GHz (Turbo up to 3.20) √ processor 3-MB L3 cache, 4 threads 2430M, 2.40-GHz (Turbo up to 3.00) √ processor 3-MB L3 cache, 4 threads HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
Service Guide - Page 11

Category Memory Flash cache Hard drives Description HP ProBook 6460b Notebook PC 35.6-cm (14.0-in) HD,... drives: √ ● 750-GB, 7200 ● 500-GB, 7200 ● 320-GB, 7200-rpm ● 250-GB, 7200 HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √...
Service Guide - Page 12

... bay Microphone Audio Webcam Modem Ethernet Description HP ProBook 6460b Notebook PC Supports the following ...network interface card (non-vPro models) S3/S4/S5 wake on LAN √ NIC power down technology √ Ethernet cable not included √ HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √...
Service Guide - Page 13

Category Wireless External media card Ports Description HP ProBook 6460b Notebook PC HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation Integrated WLAN options by way of wireless module: Two WLAN antennas built into display √ assembly Three WLAN antennas built into display ...
Service Guide - Page 14

...lights) USB 3.0 USB 2.0 (3) √ USB 2.0 charging port eSATA/USB 2.0 combo port √ VGA (Dsub 15-pin) supporting 1920 × √ 1200 external resolution at 75-GHz (hot plug with auto-detect) 1394a √ 3-pin AC power..., 73-Wh HP Ultra- √ Capacity Extended Life Battery HP EliteBook 8460p Notebook PC √ √ √ HP EliteBook 8460w Mobile Workstation...
Service Guide - Page 15

...√ Microsoft Basics Windows 7 Home Premium 32 with √ Microsoft Basics Windows Vista Home Basic 32 with √ Microsoft Office 2010 Personal HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
Service Guide - Page 16

...64 √ Windows 7 Home Premium 32 √ Windows 7 Starter 32 √ DRDVD Windows 7 √ DRDVD Windows 7 with WinDVD √ Web-only support: HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
Service Guide - Page 17

...√ Hard drive √ Memory module √ Optical drive √ Mini-PCI components (WLAN, WWAN, √ SIM) Modem √ Keyboard √ HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
Service Guide - Page 73

... not include cable) 35.6-cm (14.0-in), HD+ anti-glare, LED, SVA, LVDS (does not include cable) Display bezels For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use in Hibernation, turn the computer on page 109 for more information about removing the remaining components.
Service Guide - Page 77

... or in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models. Reverse the removal procedures to the computer. 3. Remove the bottom door: 1. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter...
Service Guide - Page 160

light sensor, identifying 11 lights battery 20 caps lock 14 hard drive 21 HP QuickWeb 15 mute 15 num lock 15 power 14, 20 webcam 11 wireless 15, 20 M mass storage devices, spare part numbers 41 Media Card Reader, identifying 21 memory module product description 3 removal 78 ...
Reference Guide - Page 33

...Shut down button, and then click Sleep. When the computer exits Sleep, the power lights turn on external power. Your work is in the Sleep state for an extended period or if the ...exit Sleep faster than exiting Hibernation. Initiating and exiting Hibernation The system is initiated, the power lights blink and the screen clears. When Hibernation is initiated, your work is closed, open the...
Reference Guide - Page 34

... a password to be changed in the notification area, at the far right of system settings that manages how the computer uses power. To exit Hibernation: ▲ Briefly press the power button. The power lights turn on and your work returns to the Lock button, and then click Hibernate. NOTE: If you must enter your Windows...
Reference Guide - Page 42

...screen image reappears. Connect the AC adapter to continue using the power-saving mode to the high-performance mode. Contact HP Customer Support for a few seconds. If you use HDMI. Testing... symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on . ● The power lights are equipped with switchable graphics and have ...

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