HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by redleeb on July 6th, 2014
Hp Elitebook 8440p Won't Turn On Flash Light Orange
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Current Answers
Answer #1: Posted by freginold on July 8th, 2014 3:14 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8460p Manual Pages
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 1
Installing SATA Drivers on HP EliteBook Notebook PCs
Introduction...2 Purpose ...2 Audience ...2 Benefits of SATA ...2
System Requirements and Prerequisites 2 System requirements ...2 System prerequisites ...2
Transitioning a Sysprep image from IDE to SATA 3 Where these ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2
...using WinPE. Intel Matrix Storage Manager Driver provides support for the platform, from the HP website www.hp.com. adding SATA drivers to 150MB/Sec transfer rate for each PC
IMPORTANT: ... SATA AHCI Controller Driver. • Proper OS License for each system on HP EliteBook Notebook PC models. Audience
This white paper is for installing XP Professional is a storage interface technology...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14
... the SATA Device ID from a Windows XP image
1) Begin by taking a Windows XP system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, ... and Windows Vista.
Steps to obtain the SATA Device ID from an HP system to enable SATA AHCI support in custom images. Turn on it. How to Obtain SATA Device IDs
Where these guidelines are ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17
Turn on it.
Page 17 Refer to obtain the SATA Device ID from a Windows Vista image
1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the Start Button and type the following ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
... white paper is available at http://www.microsoft.com. Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Windows, you should back...
Service Guide - Page 1
HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC
Maintenance and Service Guide
Service Guide - Page 9
...50-GHz (Turbo up to 3.20)
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processor 3-MB L3 cache, 4 threads
2430M, 2.40-GHz (Turbo up to 3.00)
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processor 3-MB L3 cache, 4 threads
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 11
Category Memory
Flash cache Hard drives
Description
HP ProBook 6460b Notebook PC
35.6-cm (14.0-in) HD,... drives:
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● 750-GB, 7200
● 500-GB, 7200
● 320-GB, 7200-rpm
● 250-GB, 7200
HP EliteBook 8460p Notebook PC
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Service Guide - Page 12
...Upgrade bay
Microphone Audio Webcam Modem Ethernet
Description
HP ProBook 6460b Notebook PC
Supports the following solid...
models)
S3/S4/S5 wake on LAN
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NIC power down technology
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Ethernet cable not included
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HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 13
Category Wireless
External media card Ports
Description
HP ProBook 6460b Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display
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assembly
Three WLAN antennas built into display ...
Service Guide - Page 14
...
Description
HP ProBook 6460b Notebook PC
DisplayPort 1.1a
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RJ-11 (modem)
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RJ-45 (Ethernet, includes link and
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activity lights)
USB...-Wh) Li-ion battery
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Supports 9-cell, 73-Wh HP Ultra-
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Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
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Service Guide - Page 15
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Microsoft Basics
Windows 7 Home Premium 32 with
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Microsoft Basics
Windows Vista Home Basic 32 with
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Microsoft Office 2010 Personal
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Service Guide - Page 16
...64
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Windows 7 Home Premium 32
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Windows 7 Starter 32
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DRDVD Windows 7
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DRDVD Windows 7 with WinDVD
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Web-only support:
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Service Guide - Page 17
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Hard drive
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Memory module
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Optical drive
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Mini-PCI components (WLAN, WWAN,
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SIM)
Modem
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Keyboard
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Service Guide - Page 43
... WHr, 2.8 Ah, long life) 6-cell (2.55 Ah) (1-year warranty) 3-cell (31 WHr, 2.8 Ah) Base enclosure (includes rubber feet) For use with HP ProBook 6460b computer models For use with HP EliteBook 8460p and 8460w computer models Cable Kit (not illustrated; The Bluetooth module cable is included in the Cable Kit, spare part number 641830...
Service Guide - Page 44
Display components
Item Description
(1)
Display bezel
For use with HP ProBook 6460b models with a webcam
For use with HP EliteBook 8460p models with a webcam
For use with HP EliteBook 8460w models with a webcam
(2)
Webcam module with microphone
For use with HP ProBook 6460b models
For use with HP EliteBook 8460p/w models
36 Chapter 3 Illustrated parts catalog
Spare part number
643918-...
Service Guide - Page 45
...
WWAN antennas
For use in HP ProBook 6460b models
For use in HP EliteBook 8460p/w models
(9)
Display enclosure
For use in HP ProBook 6460b models
For use in HP EliteBook 8460p models
For use in HP ProBook 6460b models; Item Description
Microphone module (not illustrated)
For use with HP ProBook 6460b models
For use with HP EliteBook 8460p/w models
(3)
Display hinges (includes left...
Service Guide - Page 46
Item Description Display Screw Kit (not illustrated) For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Rubber Kit (not illustrated) Display Panel Support Kit, includes: ● WLAN antenna kit ● WWAN antenna kit ● Display HD cable kit ● ...
Service Guide - Page 73
... hinge-up displays are unsure whether the computer is off or in Hibernation, turn the computer on page 109 for more information about removing the remaining components. ...cm (14.0-in), HD anti-glare, LED, SVA, LVDS (does not include cable) 35.6-cm (14.0-in HP EliteBook 8460p/w models Display Rubber Kit
Spare part number
643915-001 653039-001 643914-001 653040-001
643918-001 643919-001 643920-...
Service Guide - Page 77
... (2). 3. Slide the door toward you are unsure whether the computer is available in Hibernation, turn
the computer on, and then shut it down on page 63). Disconnect the power from the ... off or in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models. Remove the bottom door: 1. Position the computer upside-down through...
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