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HP ENVY 5530 Support Question

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Question posted by kellyprse on June 25th, 2015

What's Wrong When My Ipad Or Iphone Will Not Install The Software For This Print

My iPad or iPhone will not install the software for this printer. I have Wi-Fi and have setup all the passwords and information for wireless but I can't download the software.

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Answer #1: Posted by TommyKervz on June 26th, 2015 1:55 AM

This answer was accepted by the poster of the original question.

TommyKervz

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Please follow the instructions here https://h30434.www3.hp.com/t5/contentarchivals/contentarchivedpage/message-uid/885867

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related HP ENVY 5530 Manual Pages

Reference Guide - Page 2

...print information from the web, such as coupons, coloring pages, puzzles, and more. Photo: Opens the Photo menu where you can select a destination for your printer to a wireless network using the Wireless Setup Wizard, check wireless... first turn wireless direct off, and display the wireless direct name and password if turned on with security. On other screens, shows information or animation ...

Reference Guide - Page 3

... www.hp.com/go/tools to download free diagnostic utilities (tools) that you can use to open the CD and then double-click HP Installer. 4. Turn off and the display screen shows Wireless Off. Follow the on -screen and the printed setup instructions that the printer is connected to install the printer software. 4. Connect the USB cable. 2. Use the...

Reference Guide - Page 4

... connected. From the Current Configuration section, find out the Network Name (SSID) to which your printer control panel, press the Wireless button ( ). 2. After installation you will need to install the HP printer software. Security software, such as your computer. www.hp.com/go/wirelessprinting The HP Wireless Printing Center at www.hp.com/go /wpc-firewall. Make sure that...

Reference Guide - Page 5

... installed your printer: a. English Networking (continued) If you normally do from your computer or mobile device. Select HP ENVY 5530 series. 3. If you turn on wireless direct with the password will be able to connect to use wireless direct from a computer, the printer software must have wireless direct security on security, only users with security. 2. Print...

User Guide - Page 4

... ...53 Wi-Fi Protected Setup (WPS - requires WPS router 54 Traditional wireless connection (requires router 55 Connect wirelessly to the printer without a router 57 Change from a USB connection to print ...75 Solve print problem ...79 Solve copy and scan problem ...80 Solve networking problem ...81 Cartridge errors (Windows software 82 HP support ...84 Appendix A Technical information ...87...

User Guide - Page 11

... button to a network. Figure 2-4 Wireless status light and button Number Feature 1 Wireless status light 2 Wireless button Description ● Solid blue light indicates that wireless connection has been established and you can print. ● Slow blinking light indicates that wireless is on the printer display. ● If wireless is turned off the wireless light is off, the display...

User Guide - Page 12

...: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. 2. Depending on your operating system, do one of inactivity to access the printer toolbox. 3. In the printer software, select Print & Scan and then click Maintain Your Printer to help reduce energy use . Auto-Off turns the...

User Guide - Page 20

... have installed a compatible printing app on the printer. For more information, see the documentation provided with the mobile device. For more information, visit www.hp.com/global/us /en/eprint/ mobile_printing_apps.html. ● Make sure HP wireless direct is also connected to a computer using USB cable or to the printer without a router on your mobile device does not support Wi-Fi...

User Guide - Page 21

... steps below to install the printer software using the HP wireless direct connection. Select Connect New Printer. Print from the list of detected printers. Print your printer). Use the process you normally use HP wireless direct. 3. of wireless networks shown such as HP-Print-**-ENVY-5530 (where ** are the unique characters to identify your computer does not support Wi-Fi, you are...

User Guide - Page 44

.... ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. 2. In the printer software, click the Print & Scan icon, and then select Scan a Document or Photo. 3. Select the type of scan that can have the scan function...

User Guide - Page 48

...printer software by clicking Start > All Programs > HP > HP ENVY 5530 series >HP ENVY 5530 series 2. NOTE: Ink from the cartridges is used in the printing...printing delays. For more information, see www.hp.com/go/ inkusage. 44 Chapter 7 Work with cartridges ENWW In the printer software... Ink icon to open the printer software. You do not have installed a refilled or remanufactured cartridge,...

User Guide - Page 49

... in all countries/regions. The correct cartridge number appears when you may still view supplies information and print a list for the HP ENVY 5530 series, go to select your operating system, do one of the following to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on the screen, click...

User Guide - Page 58

... setup and installed the printer software. NOTE: The printer begins a timer for customers who have a Wi-Fi Protected Setup (WPS) router with either wireless networking support, or a network interface card (NIC). NOTE: The HP ENVY 5530 series only supports connections using Wi-Fi Protected Setup (WPS), you are not certain if your router. Select Wi-Fi Protected Setup from the printer...

User Guide - Page 59

...Passphrase (if needed). Traditional wireless connection (requires router) To connect the HP ENVY 5530 series to install the HP ENVY 5530 series on. ● Broadband Internet access (recommended) such as part of a service unit exchange. 1. The computer must be replaced as cable or DSL. Depending on your computer, you have already installed the printer software. To connect the product...

User Guide - Page 61

... with a Wi-Fi device within Wi-Fi range of the printer will be able to connect to the printer. 2. Turn on security, only users with the wireless direct connection. b. Print a photo or a document as HP-Print-**-ENVY-5530 (where ** are the unique characters to identify your printer) If you currently use to the printer. You can print directly to the printer wirelessly with the password will...

User Guide - Page 62

... HP ENVY 5530 series only supports connections using 2.4GHz. Change from a USB connection to wireless. Select Printer Setup & Software. 3. Before changing from a USB connection to a wireless network, make sure that: ● The printer is connected to your computer with the USB cable until you are prompted to disconnect the cable. ● The computer is connected to the wireless network...

User Guide - Page 63

... other device on . ENWW Tips for more information. ● Learn about configuring your network security settings. If it shows Wireless Off or Not Connected, touch Settings and select Wireless Setup Wizard. Click here to go online for more information. ● Learn how to start the Wireless Setup Wizard. ● To check the wireless connection on the printer, touch the Wireless button...

User Guide - Page 74

... to align the ink cartridges. This allows the printer to move the cartridges to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on the Device Services tab. a. Make sure you install a new cartridge. The printer prints an alignment sheet. 70 Chapter 9 Solve a problem ENWW...

User Guide - Page 75

Click Print Diagnostic Information on the Device Reports tab to access the printer toolbox. b. In the printer software, click Print & Scan, and then click Maintain Your Printer to print a diagnostics page. Follow the instructions on the printer display to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps...

User Guide - Page 76

..., and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. d. From the Home screen on the Device Services tab. b. To print a diagnostics page from the printer display a. Depending on -screen instructions. NOTE: If you do not resolve the problem, click here...