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HP ENVY 120 Support Question

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Question posted by pmotown on March 8th, 2015

Panel Of Dark Down One Side Of The Page When I Scan.

There is a panel of dark down one side of the page when I scan. Unable to find a way to remove it.

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Answer #1: Posted by BusterDoogen on March 8th, 2015 9:23 AM

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Related HP ENVY 120 Manual Pages

User Guide - Page 3

...ENVY 120 series Printer parts...5 Control panel features...7 3 How do I?...9 4 Print Print photos...11 Print documents...12 Print labels and envelopes...13 Select Print Media...14 Load media...15 Tips for print success...17 5 Copy and scan Copy text or mixed documents...19 Scan to a computer, memory device......37 Unable to print...37 Resolve print quality issues...39 Resolve copy and scan issues......

User Guide - Page 5

... page 11 • Copy and scan on page 19 • Use Web Services on page 23 • Work with cartridges on page 25 • Connectivity on page 31 • Solve a problem on page 37 • Technical information on page 45 • HP support on page 42 HP ENVY 120 e-All-in -One series...

User Guide - Page 6

Chapter 1 HP ENVY 120 e-All-in-One series Help 4 HP ENVY 120 e-All-in-One series Help

User Guide - Page 7

2 Get to know the HP ENVY 120 series • Printer parts • Control panel features Printer parts Front view of the printer Get to know the HP ENVY 120 series Get to know the HP ENVY 120 series 5

User Guide - Page 8

... connecting the printer to know the HP ENVY 120 series 1 Transparent Lid 2 Scanner glass 3 Scanning surface 4 Access door (closed) 5 USB flash drive slot 6 Memory card slots 7 Camera icon. Chapter 2 Get to know the HP ENVY 120 series To completely remove power, turn off , a small amount of the photo and memory device slots 8 Paper path cover 9 Print cartridge...

User Guide - Page 9

...ENVY 120 series Control panel features The touch screen display shows menus, photos, and messages. Control panel features 7 Get to make 2-sided copies, or select size, quality, and paper type. 12 Scan: Opens the Choose Scan...screen. 8 Apps: Provide quick and easy way to access and print information from the Apps...Copy menu where you can preview your scan. 13 Cancel: Stops the current ...

User Guide - Page 10

Chapter 2 Get to know the HP ENVY 120 series 8 Get to know the HP ENVY 120 series

User Guide - Page 15

... the Print button. 4. CAUTION: Do not use envelopes with clasps or windows. They can print on page 17 Print labels and envelopes With the HP ENVY 120 series, you have paper loaded in the input tray. Click OK to begin printing. Check the spacing for each block of addresses on top of...

User Guide - Page 16

...-free for longer lasting documents. Visit the HP Web site at a low cost, using HP papers that are printing. Chapter 4 Select Print Media The HP ENVY 120 series printer is designed to share.

User Guide - Page 29

... a local HP reseller for information about purchasing cartridges. b. Click the HP ENVY 120 e-All-in-One series folder, click HP ENVY 120 e-All-in all countries/regions. On Mac: ▲ Open HP Utility,...printer After you insert new cartridges, align the printer for best print quality. c. Under the Device Services tab, double-click Align Printheads. In the Setup menu, touch Tools. 3. Under ...

User Guide - Page 30

...is displayed on screen. This process takes several minutes to operate the HP ENVY 120 series with only one print cartridge. Full-size paper needs to display the.... NOTE: When the HP ENVY 120 series operates in single-cartridge mode, a message is displayed and two print cartridges are installed in the product, verify that the print cartridge is removed from the print cartridge carriage....

User Guide - Page 33

... 802.11 network that you intend to install the HP ENVY 120 series on. Use PIN method a. Select setup method. ❑ Touch Setup. ❑ Touch Network. c. NOTE: The product begins a timer for approximately two minutes in which the corresponding button on the networking device needs to be connected to the wireless network that...

User Guide - Page 34

... of available space, and the processor speed of detected networks. Before you install the software, make sure you connect the HP ENVY 120 series on WPS-enabled router or other networking device. Write down your network from the list of your computer. NOTE: Installation time can vary depending on the printer display, touch...

User Guide - Page 35

... installing the software, the product is correct. Change from the Wireless menu on the HP ENVY 120 series. 3. On Windows: a. b. c. Touch the Wireless icon, and then touch Wireless...your computer and print a self-test report to wireless. Click HP ENVY 120 e-All-in Applications/Hewlett-Packard/Device Utilities to change from a USB connection to connect the printer. Follow...

User Guide - Page 36

...ENVY 120 e-All-in Applications/Hewlett-Packard/Device Utilities to change the network settings. Change network settings If you want to connect another new printer of five clients (computers or mobile devices... mobile device, search for and connect to the Wireless Direct name, for mobile devices to print to the printer. Follow the instructions on Wireless Direct from the control panel. &#...

User Guide - Page 39

... print quality issues • Resolve copy and scan issues • Solve networking problem • ...ENVY 120 series by entering a keyword in the Search field in the top left of the following topics: • Get more help • Unable to go online for more information. 9 Solve a problem This section contains the following : • Windows 7: From the Windows Start menu, click Devices...

User Guide - Page 41

... Devices and Printers. • Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. • Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. Resolve print quality issues Find the latest information and help for copying and scanning problems with your HP ENVY 120 series...

User Guide - Page 45

... your country/region and language, then explore the services and warranty area for the HP ENVY 120 series at an additional cost. Placing a call Call HP support while you add any ... Solve a problem HP support 43 Be prepared to provide the following information: • Product name (HP ENVY 120 e-All-in-One series) • Serial number (located on the back or bottom of the product) ...

User Guide - Page 47

...Regulatory notices • Regulatory wireless statements Notice Specifications Technical specifications for the HP ENVY 120 series are provided in this section. Environmental specifications • Allowable operating temperature range...presence of high electromagnetic fields, it is possible the output from the HP ENVY 120 series may be slightly distorted • HP recommends using a USB cable ...

User Guide - Page 51

... time interval (5, 10 or 15 minutes). Once you change the Auto Power-Off setting from the control panel. From the Home screen, touch Setup. 2. The time to sleep mode can change the setting , ... confirm your selection or No to help reduce energy use. Set the Energy Save Mode The HP ENVY 120 series Energy Save Mode reduces energy use by default and cannot be turned off . 4. Scroll through...