HP ENVY 100 Support Question
HP ENVY 100 Support Question
Find answers below for this question about HP ENVY 100 - e-All-in-One Printer - D410.Need a HP ENVY 100 manual? We have 3 online manuals for this item!
Question posted by hellevej on June 23rd, 2014
Print & Scan Work, But Copy Doesn't Work
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Current Answers
Related HP ENVY 100 Manual Pages
Reference Guide - Page 1
... apps from memory card, USB drive, computer, or Web • Copy 1-sided or 2-sided • Scan to memory card, USB drive, or computer
Printer access door (opened)
Print cartridges
Paper-width guides Paper tray (out)
Apps Manager
Web Wireless
Ink
Services
Setup
Print photos
Apps
Copy
Scan
Touch a button or icon to activate. Plug the power cord...
User Guide - Page 3
... ENVY 100 e-All-in-One D410 series Help 3
2 Get to know the HP ENVY Printer parts ...6 Control panel features ...7
3 How do I?...9
4 Print Print photos ...12 Load media ...14 Print from anywhere ...16 Print Apps ...17 Tips for print success ...18
5 Copy and scan Copy text or mixed documents 19 Scan to a computer, USB drive, or memory card 22 Tips for copy and scan success 23
6 Work with...
User Guide - Page 5
1 HP ENVY 100 e-All-in-One D410 series Help
For information about the HP ENVY, see: • Get to know the HP ENVY • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • HP support
HP ENVY 100 e-All-in-One D410 series Help
3
User Guide - Page 8
...
Front view of wireless connection. Comes out automatically when printing or copying, then stows automatically.
8 Color graphics display (also referred to as the display)
9 USB flash drive slot
10 Memory card slots
11 Printer access door (open)
12 Paper path cover
13 Squeeze buttons for removing paper path cover
14 Paper-width guides...
User Guide - Page 9
... quick and easy access to pages to print from which you can also change settings to make 2-sided copies, or select size, quality, and paper type.
6 Scan: Opens the Scan menu, where you to the Home screen, the screen that is displayed when you first turn on the printer.
2 Get More: If Web Services are...
User Guide - Page 11
This section contains links to a computer, USB drive, or memory card Get more help
How do I ?
9
Load media Replace the cartridges Print Apps Print from anywhere
Clear a paper jam Copy text or mixed documents Scan to commonly performed tasks, such as printing photos, scanning, and making copies. 3 How do I ?
User Guide - Page 19
...to connect to turn on the Wireless Connection.
Print Apps
Print pages from HP. You need to use ...apps.
b. To get Product Updates and more . Turn on the apps available in order to have enabled Web Services in your printer connected wirelessly to enable Web Services. 3.
If the Web Services is off, touch On to work with your printer...
User Guide - Page 21
b.
Copy and scan
19 Load paper. ❑ Load full-size paper in the paper tray. Load original. ❑ Lift lid on product. 5 Copy and scan
• Copy text or mixed documents • Scan to a computer, USB drive, or memory card • Tips for copy and scan success
Copy text or mixed documents
▲ Do one of the following: 1-sided copy a.
User Guide - Page 22
The Copy preview appears.
❑ Touch the screen to set the number of copies and settings
❑ Touch Copy on right front corner of glass.
❑ Close lid. Specify number of copies. Chapter 5
❑ Load original print side down on Home screen. Start copy.
❑ Touch B&W or Color.
20
Copy and scan d. c.
User Guide - Page 23
Copy text or mixed documents
21 Load paper.
❑ Load full-size paper in the main input tray. Load original. ❑ Lift lid on product.
❑ Load original print side down on right front corner of glass.
❑ Close lid. 2-sided copy a.
b.
User Guide - Page 24
... a computer, USB drive, or memory card
To scan to turn it on right front corner of copies. The Copy preview appears. ❑ Touch Settings.
e.
a. Load original. Load original print side down on . ❑ Touch Settings to set the number of glass.
22
Copy and scan
The Copy Settings menu appears. ❑ Touch 2-Sided. ❑ Touch the 2-sided...
User Guide - Page 25
... original into the computer, resize
the image in the scanning software, and then print a copy of the enlarged image. • If the document to a USB Flash Drive, insert a USB Flash Drive in the software and crop the scanned image manually. For scanning to a computer and the printer is incorrectly cropped, turn off the autocropping feature in...
User Guide - Page 27
NOTE: Ink level warnings and indicators provide estimates for printing, and in another printer, the ink level indicator might be inaccurate or unavailable. When you have to avoid possible printing delays.
Related topics Order ink supplies Tips for working with cartridges
25 6 Work with cartridges
• Check the estimated ink levels • Replace the cartridges •...
User Guide - Page 28
Remove cartridge.
Wait for print carriage to move to center of product. Remove cartridge from slot.
3. a. Chapter 6
Replace the cartridges
To replace the cartridges 1.
Open access door. Insert new cartridge. a. Lift up lid on . 2. Check that power is on print cartridge, then remove it from packaging.
26
Work with cartridges b.
User Guide - Page 30
...have other paper feeding problems, try cleaning the cartridges. To clean the cartridges 1. If the print quality looks acceptable, touch Done. The process takes several minutes to display the Setup Menu. Full... the Tools Menu, touch Back of the printer where ink can build up. You need to empty the paper tray before starting the cleaning.
28
Work with ink
Clean paper feed
If false '...
User Guide - Page 31
...copy of warranty date, in YYYY/ MM format, may be found on the product as the HP ink is used in its designated HP printing device.
Remove all the paper from the paper tray. Tips for working...From the Home screen, touch Settings to replace the ink cartridges until print quality becomes unacceptable. Tips for your printer. To clean the paper feed 1. In the Setup Menu,
touch ...
User Guide - Page 41
...jam is located near the front of the printer in the top left of related topics -- for more information and help about your HP ENVY by lifting open the printer access door. Locate the paper jam by entering...: • Get more help • Clear a paper jam • Unable to print • Clear the print carriage • Resolve copy and scan issues • HP support
Get more help viewer.
User Guide - Page 45
... Start menu, click Control Panel, and then click Printers and Faxes. Clear the print carriage
Remove any tools or other devices to register, you can enjoy quicker service, more online troubleshooting.
a. NOTE: Do not use caution when removing jammed paper from inside the printer. Resolve copy and scan issues
Click here to go online for more...
User Guide - Page 50
...-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI
Copy specifications • Digital image processing • Maximum number of copies varies by country/region. Design for efficient disassembly and repair. Scan specifications ... x 8 inches 10 x 15 cm A6: 105 x 148.5 mm Hagaki: 100 x 148 mm
Weight
Alignment skew .006 mm/mm on estimated cartridge yields.
User Guide - Page 63
... 48 printer found screen,
Windows 36
R
recycle ink cartridges 49
regulatory notices regulatory model identification number 54 wireless statements 58
S
scan scan specifications 48
security network, WEP key 34, 36 troubleshoot 34
system requirements 46
T
technical information copy specifications 48 environmental specifications 46 paper specifications 46 print specifications 48 scan specifications...
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