HP ENVY 100 Support Question
HP ENVY 100 Support Question
Find answers below for this question about HP ENVY 100 - e-All-in-One Printer - D410.Need a HP ENVY 100 manual? We have 3 online manuals for this item!
Question posted by rec2sta on February 26th, 2014
Troubleshooting Hp Envy 100 D410 Product Will Not Power On
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Current Answers
Answer #1: Posted by freginold on May 23rd, 2014 2:09 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, when a desktop computer won't turn on, it's typically one of two things: the power supply unit or the motherboard (assuming you've ruled out the power coming from the wall or surge protector).
Power supplies are generally not terribly expensive. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Related HP ENVY 100 Manual Pages
Reference Guide - Page 1
...8226; Add more troubleshooting help, go to: www.hp.com/go/wirelessprinting
Lid
Scanning glass
Access door (closed ) extender
Paper path cover
• Print from the web. Unplug the power cord. 3. ... add more ! • Free product updates are provided. Select Settings, then Wireless Setup Wizard. 2. Setup Troubleshooting
Network Troubleshooting
If your printer doesn't turn on the Home screen...
Reference Guide - Page 2
... device, and both the email message and recognized attachments will print. • See www.hp.com/go to the onscreen Help, click Technical information > Regulatory notices > European Union Regulatory Notice. Quick Reference
Just send an email to your printer's email address from your computer: • Windows XP, Vista, Win 7: Click Start > All
Programs > HP > ENVY 100...
User Guide - Page 3
Contents
1 HP ENVY 100 e-All-in-One D410 series Help 3
2 Get to know the HP ENVY Printer parts ...6 Control ...printer 37
8 Solve a problem Get more help ...39 Clear a paper jam ...39 Unable to print ...40 Clear the print carriage ...43 Resolve copy and scan issues 43 HP support ...43
9 Technical information Notice ...45 Cartridge chip information ...45 Specifications ...46 Environmental product...
User Guide - Page 5
1 HP ENVY 100 e-All-in-One D410 series Help
For information about the HP ENVY, see: • Get to know the HP ENVY • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • HP support
HP ENVY 100 e-All-in-One D410 series Help
3
User Guide - Page 6
Chapter 1
4
HP ENVY 100 e-All-in-One D410 series Help
User Guide - Page 7
2 Get to know the HP ENVY
• Printer parts • Control panel features
Get to know the HP ENVY
5
User Guide - Page 10
Chapter 2
8
Get to know the HP ENVY
User Guide - Page 16
...a.
CAUTION: Do not use envelopes with clasps or windows.
Print on labels and envelopes
With the HP ENVY, you are printing on plain paper first. 2. b. Click OK, and then click Print or ...Print dialog box. Check the spacing for each block of envelopes, or label sheets designed for inkjet printers. They can print on a single envelope, a group of text. Click OK to return to ...
User Guide - Page 33
... networking device
to activate WPS. b.
Select setup method.
❑ Touch Setup. ❑ Touch Network. ❑ Touch WiFi Protected Setup. ❑ Touch Push Button. 7 Connectivity
• Add the HP ENVY to a network • Tips for setting up wireless connection. ❑ Touch Start. ❑ Press and hold the button on . Set up and using a networked printer...
User Guide - Page 34
NOTE: The product begins a timer for a network connection
32
Connectivity Wireless with a router (infrastructure network)
To connect the HP ENVY to wireless network.
▲ Select your network name (SSID) and WEP key or WPA passphrase. 2. If you intend to install the HP ENVY on the networking device.
❑ Touch OK. To connect the printer with either wireless networking...
User Guide - Page 35
... on your wireless LAN card.
To find the configuration program for the proper method to a network
33 However, for a different network, use to connect the HP ENVY to the product. There are two methods you created on your computer to connect to your computer is the default ad hoc network created by the...
User Guide - Page 37
...the visual keyboard. b. Otherwise, the wireless connection will fail.
TIP: If the product is not visible on the visual keyboard, and then touch OK. d. The visual... wizard searches for example, Mynetwork).
5.
Otherwise, the wireless connection will fail.
Add the HP ENVY to automatically discover the network.
The infrastructure networks appear first in the list a. Touch Yes...
User Guide - Page 38
... software for use.
7. Before you install the software, make sure you wrote down for the product on the HP ENVY.
3. If a dialog box about firewalls appears, follow the prompts to install the HP ENVY software on the network, the Printers Found screen appears.
The Searching screen appears as the Setup program searches for your computer. 2. If...
User Guide - Page 41
...-- Clear jam from input/output area If the paper jam is located near the front of the printer in the top left of related topics -- Locate the paper jam by entering a keyword in the ... to try to be listed.
Solve a problem
39 for more information and help about your HP ENVY by lifting open the printer access door. If
this does not work, the paper jam will be cleared manually. 2. ...
User Guide - Page 46
... may also be available at an additional cost.
Chapter 8
This section contains the following information: • Product name (HP ENVY 100 e-All-in-One D410 series) • Serial number (located on the back or bottom of the product) • Messages that this situation began? ◦ Did anything else occur prior to this situation (such as a thunderstorm...
User Guide - Page 47
... a customer or user of pages printed using the cartridge, the page coverage, the printing modes used with the HP ENVY. However, after you are read and studied in the express warranty statements accompanying such products and services. Technical information
45 This section contains the following : the date when the cartridge was first installed...
User Guide - Page 48
...and then touch OK. Specifications
Technical specifications for the HP ENVY are located in this section.
Environmental specifications • Allowable operating temperature range: Main printer: 5 to 40 degrees C (41 to 104 degrees... the output from the HP ENVY may
be slightly distorted • HP recommends using a USB cable less than or equal to 3 m (10 feet) in the HP product if you turn off ...
User Guide - Page 52
...time, you turn off the HP ENVY, it can turn energy saving mode on ENERGY STAR qualified imaging products:
Additional ENERGY STAR qualified imaging product model information is qualified to ... the Energy Save mode. Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is listed at: www.hp.com/ go/energystar
50
Technical information...
User Guide - Page 56
... Number for Germany • HP ENVY 100 e-All-in -One D410 series, etc.) or product numbers (CN517, etc.).
54
Technical information This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Notice...
User Guide - Page 59
...FCC Rules. Regulatory notices
57 HP ENVY 100 e-All-in -One
Regulatory Model Number: 1) SNPRH-0902
Radio Module:
SDGOB-0892
Product Options:
All
conforms to the following Product Specifications and Regulations:
EMC: ...; PRC 200131
Product Name and Model:
HP Envy eAll-in -One D410 series declaration of Single-Voltage External Ac-Dc and Ac-Ac Power Supplies
This device complies with the...
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