HP Deskjet 3000 Support Question
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Question posted by alfettithadon on February 26th, 2012
Carriage Jam
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Related HP Deskjet 3000 Manual Pages
Reference Guide - Page 1
Printed in [French]
Printed in [Spanish]
Printed in [English]
EN ES FR
HP DESKJET 3000 PRINTER J310 SERIES
Start by following the setup instructions in the Setup Guide.
English
*CH393-90016* *CH393-90016*
CH393-90016
© 2010 Hewlett-Packard Development Company, L.P.
Black Cartridge
61
Tri-color Cartridge
61
www.hp.com/support
Reference Guide - Page 2
....
8
Cartridge lights: Indicate low ink or a print cartridge problem.
9
Attention light: Indicates that there is a paper jam, the printer is out of paper, or some event that you to print.
4
Wireless button: Shows wireless menu on printer display.
5
Wireless light: Signals if there is a wireless connection. Use Selection buttons to select the form...
Reference Guide - Page 3
Click Start > All Programs > HP > HP Deskjet 3000 J310 series, then select Connect new Printer.
2. Mac
1. When prompted to connnect the USB cable, check the box for USB cable is already connected to your network, you through getting a wireless connection for the HP Deskjet.
3 Use the wireless connection setup wizard. You need to know your wireless...
Reference Guide - Page 4
... electronic Help After software installation, click Start > All Programs > HP > HP Deskjet 3000 J310 series > Help. To find the European Union Regulatory Notice statement and compliance information,...language.
On software CD locate ReadMe.chm. Click ReadMe.chm to download and install the printer software.
Power adapter: 0957-2290 Input voltage: 200-240Vac (+/- 10%) Input frequency: 50...
Reference Guide - Page 7
...will need to disconnect the VPN to access the product over the network when installing the printer software. -- The alert message may see includes: --
Temporarily disable the VPN before ...connected to the electronic Help: Start > Programs or All Programs > HP > HP Deskjet 3000 J310 series > Help. A security software suite can block communication between devices connected on your ...
Setup Guide - Page 8
... da impressora.
© 2010 Hewlett-Packard Development Company, L.P.
FR
Enregistrement de votre imprimante HP Deskjet Pour obtenir un service plus rapide et des alertes d'assistance, enregistrez-vous sur le site http://..., L.P.
*CB730-90016* *CB730-90016*
XXXXX-XXXXX
English
EN EN EN HP DESKJET 3000 PRINTER J310 SERIES
Start by registering at http://www.register.hp.com. Si no dispone de ...
User Guide - Page 3
Contents
Contents
1 How Do I?...3 2 Get to know the HP Printer
Printer parts...5 Control panel features...6 Status Lights...7 Wireless Status Light...8 3 ... warranty information 27 6 Connectivity Add the HP Printer to a network 29 Tips for setting up and using a networked printer 31 7 Solve a problem Improve print quality...33 Clear a paper jam...35 Unable to print...37 Networking...40 HP ...
User Guide - Page 5
1 How Do I ?
3
How Do I ? Learn how to use your HP Printer • Printer parts • Load media • Replace the cartridges • Clear a paper jam • WiFi Protected Setup (WPS)
How Do I?
User Guide - Page 8
... screen of paper, or some event
that there is a paper jam, the printer is still used. Use Selection buttons to select
the form that you to select menu items on the printer display. 7 Printer display: Displays estimated ink levels for these options on the printer display. 8 Cartridge light: Indicates low ink or a print cartridge problem...
User Guide - Page 9
... are blinking fast + Attention light is on
The carriage is low on the printer display to identify if only one cartridge is a defective
The printer is in . 4. See Identify a defective cartridge.... Prepare the trays, correctly Load media, or Clear a paper jam. Replace the cartridge when print quality is a paper jam. Unplug the power cord. 3.
Status Lights
7
Status Lights
When...
User Guide - Page 14
...stack of the paper in the stack should be the
same size and type to avoid a paper jam. • Load paper with sufficient ink, the paper should have the appropriate settings.
For more... be called Properties, Options, Printer Setup, Printer, or Preferences. 7.
All of paper (not just one page).
Print
12
Print Depending on the printer. • On the printer display you will see Improve...
User Guide - Page 15
...print quality becomes unacceptable.
• You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
Notes • Genuine HP ink cartridges are designed and ..., then click the OK button. From the Print in the input tray with HP printers and papers to print. NOTE: You can print your document on the Paper/Quality...
User Guide - Page 25
...; Cartridge warranty information
Check the estimated ink levels
You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
2. In the Printer Software, click Estimated Ink Levels. NOTE: Ink from the Printer Software 1. Click the HP Printer desktop icon to replace a cartridge. NOTE: If you receive a low-ink warning...
User Guide - Page 26
... that you use original HP cartridges.
The cartridge number is not available in the Printer Software 1.
Click the HP Printer desktop icon to help you can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
2. The correct cartridge number will be automatically displayed when you use this link...
User Guide - Page 29
... tampered with. Exit single-cartridge mode
Install two print cartridges in the HP Printer to operate the HP Printer with cartridges
5. This warranty does not cover HP ink products that the print cartridge... the HP Printer operates in single-cartridge mode, a message is used in the product, verify that the protective piece of plastic tape has been removed from the print cartridge carriage.
If the...
User Guide - Page 35
... section contains the following topics: • Improve print quality • Clear a paper jam • Unable to print • Networking • HP support
Click here to go online for more information, see Check the estimated ink levels.
The HP Printer prompts you to determine if the cartridges are not low on the diagnostics...
User Guide - Page 41
... automatically fix this issue.
To clear the print queue
NOTE: HP provides a Printer Diagnostic Utility that are blocking the print carriage. Otherwise, follow the steps below. If there are installed. If the print ... to go online for more information. 6. NOTE: Do not use caution when removing jammed paper from both cartridges, and that both cartridges may still have tape on, or ...
User Guide - Page 44
... for the HP Printer at additional costs.
Help may also be available at an additional cost. Additional warranty options
Extended service plans are in front of telephone support numbers and call costs information, see www.hp.com/support.
Be prepared to provide the following information: • Product name (HP Deskjet 3000 J310 series) •...
User Guide - Page 50
...region. Toxic and hazardous substance table
Technical information
Regulatory notices
The HP Printer meets product requirements from regulatory agencies in your product is assigned a ... FCC statement • Notice to users in Japan about the power cord • HP Deskjet 3000 J310 series declaration of the European Parliament and the Council). This regulatory number should not be found...
User Guide - Page 53
...which stays with the marketing name or the product numbers.
Technical information
HP Deskjet 3000 J310 series declaration of conformity
DECLARATION OF CONFORMITY
according to ISO/IEC 17050-1 ...interference received, including interference that the product
Product Name and Model:
HP Deskjet 3000 printer J310 series
Regulatory Model Number: 1) VCVRA-1005
Product Options:
All
Radio Module:...
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