HP Designjet 5000 Support Question
HP Designjet 5000 Support Question
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Question posted by Caseyerase on February 28th, 2014
How To Recover Hp Designjet 5000 Printheads
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Related HP Designjet 5000 Manual Pages
HP DesignJet 5000 Series Printer - Pocket Guide - Page 98
... one ink system to the other (Ink Tubes, Printheads, Printhead Cleaners and Ink Cartridges). file:///D|/hydra/ug_loc/f
Press the go to topic button to run the animation
for Ink System Removal.
Insert the HP Designjet 5000/5000PS Using Your Printer CD-ROM in the HP Designjet 5000/5000PS User's Guide.
4. From the welcome screen select "How do I Switch Ink...
HP DesignJet 5000 Series Printer - Pocket Guide - Page 132
...:///D|/hydra/ug_loc/f pocket.book Page 130 Sunday, October 29, 2000 5:09 PM
130 - a Switch off Check printhead path
You have installed ink tubes designed for a 60 inch (1.52m) model HP Designjet 5000 series printer into a 60 inch (1.52m) model. Change The Ink System
Troubleshooting
Troubleshooting
This section describes problems you could encounter after completing its...
HP Designjet 5000 series printer - User's Guide - Page 17
...
Media & Ink
Sheet Media
The Ink System
The Ink Cartridge
The Printhead
The Printhead Cleaner
The HP Designjet 5000PS Printer and HP Designjet 5000 Printer use with a new printhead, you must also replace the corresponding printhead cleaner.
The Printhead Cleaner
This section shows you how to replace a printhead cleaner.
The recommended media is an essential step in ensuring good...
HP Designjet 5000 series printer - User's Guide - Page 48
...
Roll Media
Sheet Media
The Ink System
The Ink Cartridge
The Printhead
The Printhead Cleaner
HP No. 83 UV Ink Supplies
HP No. 83 UV ink supplies are pigmentbased and therefore can be weather-durable outdoors and fade-resistant indoors for the HP Designjet 5000 Series printers. This is accessory is needed to switch from one ink system...
HP Designjet 5000 series printer - User's Guide - Page 74
Many problems concerned with HP Designjet WebAccess. If you suspect the root cause to be the printhead(s), use this procedure.
More help on this section to solve any print quality problems, it is important to first check that the printer automatically cleans and tests the printhead(s). Using the Image Quality Print
The Image Quality Print is...
Service Manual - Page 48
Troubleshooting
Printhead Menu
Printhead Info Recover Printheads Replace Printheads
Light Cyan Info Light Magenta Info Yellow Info Cyan Info Magenta Info Black Info
All Printheads Cyan Magenta Yellow Black Light C Light M
Yes, No
1-36
HP DesignJet 5000 Series Printers Service Manual
Service Manual - Page 52
...Panel (Devices Menu)
1-40
HP DesignJet 5000 Series Printers Service Manual Troubleshooting Take-Up-Reel Problems
Issue
Right Hand (RH) Module LED is OFF
Main Reason
The Printer is not connected or switched ...inserted and the Spindle Lock Lever is (XX20) RECOVER/ (XX21) REPLACE. Perform a manual recovery if the Printhead status is closed
Check that the switch located at the beginning/...
Service Manual - Page 72
... the Printer.
2-20
HP DesignJet 5000 Series Printers Service Manual n If the error does appear again, then check that the same area of paper in the Drop Detector or that , then replace the Carriage Assembly and recalibrate the Printer). n Replace the Drop Detector Assembly ⇒ Page 8-70.
System Error:
0C0040
Problem Description:
Error in different Printheads. This...
Service Manual - Page 85
...; or ↓ key until the front panel highlights the color that the Printhead was manufactured. Cyan printhead info HP No.81 printhead Status=OK IN Warranty Part Number=C4821AW Usage time=50h Ink consumed=3ml Mfg.
Magenta cart info... n The Printhead warranty status. HP DesignJet 5000 Series Printers Service Manual
3-9 Press Enter to consume more than one Ink Cartridge...
Service Manual - Page 90
... and the Main PCA and replace the Trailing Cable if damaged ⇒ Page 8-36. 6.
The message will be affected). If the message persists replace the Printhead(s).
3-14
HP DesignJet 5000 Series Printers Service Manual
Service Manual - Page 91
... of the Printheads and when they start to degrade the Printer will prompt the user to the Printer until you select NO, the Printer will display a warning. Depending on the health of controls on the print mode being used (Max. Refer to select YES or NO and press the Enter key. HP DesignJet 5000 Series Printers Service Manual...
Service Manual - Page 160
... (⇒ See the User's Guide). n Replace the Carriage Assembly ⇒ Page 8-46.
5-30
HP DesignJet 5000 Series Printers Service Manual Calibration Error: 1004 (User)
Problem Description:
The Line Sensor cannot detect all the lines in the pattern, recover the failing Printhead(s) ⇒ Page 6-15.
n If the media used is not printing correctly and, if there are...
Service Manual - Page 164
... :
n Power the Printer OFF and ON again using the Power Switch at the back of the Printer to reset the memory. Corrective Action:
Try the following : n Recover the Black Printhead ⇒ Page 6-15... Printhead does not allow paper advance calibration. n Replace the Black Printhead. n Upgrade the Firmware ⇒ Page 9-12.
5-34
HP DesignJet 5000 Series Printers Service Manual
Service Manual - Page 169
... (Service)
Problem Description:
Two scans of the pattern do not match each other. Corrective Action: Try the following :
n Recover the Black Printhead (⇒ Page 6-15) and if the problem persists replace the Black Printhead. HP DesignJet 5000 Series Printers Service Manual
5-39 n Replace the Lens Cover Assembly ⇒ Page 9-5.
n Replace the Carriage Assembly ⇒ Page 8-46...
Service Manual - Page 171
.... n Replace the Cyan Printhead. Corrective Action: Refer to uncap pens. HP DesignJet 5000 Series Printers Service Manual
5-41 Service Calibrations
...Printhead.
Corrective Action: Refer to reach position for calibration. Calibration Error: 6008 (Service)
Problem Description:
Calibration failed for Magenta Printhead. Corrective Action: Try the following: n Recover the Cyan Printhead...
Service Manual - Page 172
... Description:
Calibration failed for Cyan Printhead. Corrective Action: Replace the Drop Detector Assembly ⇒ Page 8-70.
5-42
HP DesignJet 5000 Series Printers Service Manual
n Replace the Light Cyan Printhead.
Corrective Action: Try the following: n Recover the Yellow Printhead ⇒ Page 6-15. Corrective Action: n Recover the Light Cyan Printhead ⇒ Page 6-15. n Replace...
Service Manual - Page 176
...(xxxx)REPLACE is displayed recover the Printhead ⇒ Page 6-15. Printhead Alignment and Check: n Perform the "Printhead Alignment" from the Printer Setup menu
/ Utilities/Calibrations/Printhead Alignment, using the same...the correct media type through the Front Panel when loading it.
6-2
HP DesignJet 5000 Series Printers Service Manual n Select the correct media setting when loading the media...
Service Manual - Page 188
...
Nozzle Print Test
If your Printer displays a (xxxx)REPLACE or (XXXX)RECOVER message for Cyan Printhead
Missing Squares
Each nozzle on each Printhead uses to print with are tested.
5
Nozzle Test for a Printhead that can see whether a nozzle is not working if squares are firing correctly, you have a drop detector problem.
6-14
HP DesignJet 5000 Series Printers Service Manual
Service Manual - Page 189
... for the problem.
Please wait as the process of the Drop Detector ⇒ Page 5-11. HP DesignJet 5000 Series Printers Service Manual
6-15 If the error is responsible for a Printhead that has recently been changed or recovered successfully:
1 Perform Service Station Calibration to verify the correct functioning of recovery takes a few minutes.
4 Reprint the Diagnostic Print...
Service Manual - Page 399
...not as expected 6-19
Parts List 7-32
Color to Color Alignment 6-19
HP DesignJet 5000 Series Printers Service Manual
Index-5 Index
Parts List
Removal 8-86
APS Assembly 7-22
Main...Assemblies 7-40
Printhead Crashes 1-6, 1-11, 1-39
Power Supply Unit 7-34
Printhead Smears 1-11
Printer Support 7-2
Printheads 3-2
Repackaging Kit 7-52
Error Messages 3-13
Right Hand Cover 7-6
Recover 3-14
...
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