HP CP3525dn Support Question
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Question posted by proofs on December 9th, 2013
Paper Has Indentions In It Every 2 Inches On Right Side Of Sheet
My paper has a Y shaped indention in it about every 2 inches on the right side of the sheet. I've cleaned all the wheels and checked for pieces of paper that might have been in it. The paper feeds fine, it just has those dents in it. Can you help me?
Current Answers
Answer #1: Posted by hzplj9 on December 9th, 2013 2:11 PM
I suggest you check the toner catridge for maybe a staple or similar item embedded on the roller. This could be the finish of the cartridge if not remedied promptly. Remove the cartridge and flip open the shutter and attempt to rotate the roller by hand. Check for the problem in the same area as the imprint on the paper. Obviously for a colour printer each cartridge requires checking.
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