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HP C5280 Support Question

HP C5280 Support Question

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Question posted by varmakim on August 18th, 2011

Why No Scanning?

My PhotoSmart 5280 used to do scan work perfectly with my desk computer. But now it does not scan with my laptop. I desperately need solutions. I have tried HP Solution Asstt. but no luck.

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Related HP C5280 Manual Pages

Basics Guide - Page 3

......5 Load originals and load paper...5 Avoid paper jams...7 Print directly onto a CD/DVD...8 View, select, and print photos...9 Scan an image...11 Make a copy...11 Replace the print cartridges...12 Clean the HP All-in-One...15 2 Troubleshooting and support Uninstall and reinstall the software 17 Hardware setup troubleshooting 17 Clear paper...
Basics Guide - Page 4

... HP support and ordering supplies. The HP All-in-One at a glance HP All-in-One overview Label 1 2 3 4 5 6 7 8 9 Description Color ...scanning documents, or printing photos from the control panel, without turning on your computer. You can access many HP All-in -One. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP...
Basics Guide - Page 5

... for printing, saving, editing, and sharing photos. Photo Menu: Launches the Photosmart Express menu for better viewing. Help: Opens the Help menu on your display...HP All-in -One control panel features. Control panel features 3 (continued) Label Description 10 CD/DVD access door 11 Print cartridge door 12 Glass 13 Lid 14 Rear door 15 Power connection* 16 Rear USB port * Use...
Basics Guide - Page 6

...HP All-in on a photo, you access your scan. This will print any selected photo(s). Start Copy Color: Starts a color... photo. Cancel: Stops the current operation. You can also use the arrow buttons to pan around the photo and select ... - (magnifying glass icon): Zooms out to show more of reports, device settings and maintenance functions. You can further reduce power supply by pressing...
Basics Guide - Page 7

... ordering information. If you have Internet access, you installed with the HP All-in -One. 2. Find more information A variety of resources, both printed and onscreen, provide information about setting up and using the software you can copy or scan up the HP All-in-One and installing software. Load your original print side down...
Basics Guide - Page 8

... into the main input tray with the print side down . If the HP All-in-One is idle and silent when you are using letterhead, insert the top of paper forward until it is the same size... edge forward and the print side down . 6 HP All-in -One is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might not be in -One overview Chapter 1 To...
Basics Guide - Page 10

...NOTE: If you are recommended for the HP All-in the input tray. • Use paper types that are using a smaller-sized media, flip the ...CD/DVD holder ring over the CD/DVD. Print directly onto a CD/DVD 1. Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in -One. Securely snap the inkjet...
Basics Guide - Page 11

...about 7.5 cm (3 inches) at least 3 inches away from the wall. Push the CD/DVD holder into the HP All-in its lowered position, the CD/DVD tray sits on the CD/DVD tray. Lower the CD/DVD access... door to the white lines on top of the device. HP All-in-One overview NOTE: The HP All-in -One is located just below the control panel. If the HP All-in -One pulls the CD/DVD holder while...
Basics Guide - Page 12

...a memory card into the appropriate slot on the display. 2. The Photosmart Express menu appears, with the most recent photo shown on the HP All-in-One. The View Photos screen appears. 4. When the thumbnail...thumbnails of the photo you want to select. 10 HP All-in the Add Photos screen, the quickest way to select multiple photos (if you don't need the option to highlight Add More, press OK, ...
Basics Guide - Page 13

... and album pages from the control panel of the glass. 2. A print status screen displays the number of the HP All-in -One only. This enables you can edit a scanned image and create special projects using the control panel. Load your original print side down on your computer or from the control panel. The...
Basics Guide - Page 14

... them by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the Print Properties dialog box on your original print side down on the right front corner of the HP All-in -One if the print cartridges are not docked safely when you are replacing the tri-color print cartridge...
Basics Guide - Page 15

...right. 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 4. Also, do not re-tape the print cartridges. HP All-in clogs, ink failure, and... cartridge in order to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Pull the print cartridge toward you are removing the black print ...
Basics Guide - Page 16

... slot. Close the print cartridge door. If you installed a new print cartridge, the HP All-in -One overview HP All-in-One overview If you are installing a black, photo, or gray photo print...the input tray, then press OK. 14 HP All-in -One prints a print cartridge alignment page. 9. Chapter 1 7. Make sure you are installing the tri-color print cartridge, slide it into the empty cartridge...
Basics Guide - Page 17

.... For more information, go to www.hp.com/support. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can accumulate on calling for Inkjet Printers and All-in -One To ensure that provides everything needed to prevent spotting. 4. The liquid might need to loosen debris. Clean the lid backing...
Basics Guide - Page 18

Plug in the power cord, and then turn on the glass or exterior of the HP Allin-One, as these might damage the device. 5. HP All-in-One overview 16 HP All-in -One. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a dry, soft, lint-free...
Basics Guide - Page 20

...-in -One before connecting the USB cable. Or, try plugging the HP Allin-One directly into a switched outlet, make sure the switch is straightforward. Chapter 2 Solution • Make sure the power cord is working. I connected the USB cable, but I am having problems using a power strip, make sure it is firmly connected to turn on . If...
Basics Guide - Page 22

... paper from your computer. • Try connecting the USB cable to clear a...device. Always access and clear paper jams through the rear door. 2. Replace the rear door. The HP All-in -One. CD/DVD print troubleshooting Use...need to continue the current job. You might encounter while printing on setting up the HP All-in -One. Chapter 2 • Check other printers or scanners. Turn the HP...
Basics Guide - Page 24

... upside down on the tray and try your discs, hands, and clothing from the back of the inner and outer rings. Solution: If you loaded. The HP All-in-One stalled while printing a CD/DVD Cause: The HP All-in-One pulls the CD/DVD holder through the device while printing on the tray. The...
Basics Guide - Page 25

...HP All-in-One. With the blue ring pressed down, you are using . If you are using for inkjet printing. Solution...: Change the software settings to center and size your design for printing. Refer to the documentation or the online help of the software you improperly turn off the device... until you might need to the white...
Basics Guide - Page 28

... yield Ink from regulatory agencies in printhead servicing, which prepares the device and cartridges for more information on ENERGY STAR guidelines, go /inkusage. In addition, some residual ink is used . This regulatory number should not be confused with the marketing name (HP Photosmart C5200 All-in the cartridge after it is a U.S. EPA. Regulatory notices...

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