HP C4780 Support Question
HP C4780 Support Question
Find answers below for this question about HP C4780 - Photosmart All-in-One Color Inkjet.Need a HP C4780 manual? We have 3 online manuals for this item!
Question posted by debdemoye on March 11th, 2014
Troubleshoot Hp Photosmart C4780 Intal Cannot Connect To Router
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Related HP C4780 Manual Pages
Reference Guide - Page 1
... to start the software installation. English
HP Photosmart C4700 series
1 Unpack
Important! For computers without a CD/DVD drive, please go to
www.hp.com/support to use the Easy One Button wireless setup.
Animations will guide you through the printer setup during the software installation. Do NOT connect the USB cable until prompted by...
Reference Guide - Page 2
... related to the current display.
6 Copy:
Opens the Copy Menu.
just insert your photos without connecting to the current display.
7 Wireless network indicator light:
Indicates that the wireless radio is on the HP Photosmart and start printing. Make color or black-and-white copies. When viewing screens other than the Home screen, selects options...
Reference Guide - Page 3
... on a network, for printing, and in the initialization process, which prepares the device and cartridges for each additional computer you can connect the HP Photosmart to more than one computer on a small network of the product. 2. Once you have set up the HP Photosmart on the network you add additional computers. To change to a wireless network...
Reference Guide - Page 4
... the printer icon and choose "Set as your default printing device: • Windows Vista: On the Windows taskbar, click...
If you are still unable to do so. 5. Do not connect the USB cable until you are using a power strip, make... make sure it . Restart the computer. 3. English
Troubleshooting
Setup Troubleshooting
If the HP Photosmart does not turn the product off the product, and ...
Reference Guide - Page 5
..., uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. The uninstaller does not remove components that are shared by running the Wireless Network Test and following troubleshooting steps. Disconnect the HP Photosmart from your computer's CD drive. 2. Follow the onscreen instructions.
To run...
Reference Guide - Page 6
...connected to the
same network to which the HP Photosmart is finished, you will be prompted to disconnect the USB cable and test the wireless network connection. Being connected to a VPN is only available in English. • You may have a router... will attempt to connect to the network. English
Troubleshooting
Step 2: If you determined in Step 1 that the product is not connected to a network and...
Reference Guide - Page 7
... the previous step does not solve the problem and you are included in this order: router first, then the
product, and finally the computer. On the Utilities tab, click Run.... English
Troubleshooting
You can re-enable your firewall application after software installation
If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on...
User Guide - Page 3
... 3
2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10
3 Get to know the HP Photosmart Printer parts ...11 Control panel features... HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69
1
User Guide - Page 7
...; On the Home Screen, press button next to Scan. ❑ Press button next to install the HP Photosmart on WPS-enabled router or other networking
device. ❑ Press OK. The computer must be pressed. Install software.
Set up wireless connection.
❑ On the Home Screen, press button next to Scan. ❑ Press button next to...
User Guide - Page 8
... the product and the other networking device. ❑ Press OK. b. When network elements are connected through a wireless router or access point, this topic. If you connect the HP Photosmart on a wireless network that has Internet access, HP recommends that you use a wireless router or access point (802.11) to install the HP Photosmart on.
❑ Broadband Internet access (recommended...
User Guide - Page 9
.... NOTE: An ad hoc connection can install the HP Photosmart software.
▲ Turn on the wireless radio for a network connection" on page 9
Wireless without using an ad hoc wireless network connection. Follow the instructions on your computer.
Once connected, you created on your computer using a wireless router or access point.
Add the HP Photosmart to the network. If the...
User Guide - Page 10
... a wireless network adapter and an ad hoc profile. Or, if you enter 13 characters, you use HEX (hexadecimal) characters for 128 bit encryption.
Chapter 2
To connect the HP Photosmart to a Windows computer with your computer as described here.
1. Click the Wireless Networks tab. 5. In the Network key box, type a WEP key that the...
User Guide - Page 11
... drive letters and you must always accept or allow the pop-up the HP Photosmart
Add the HP Photosmart to the network.
To install the Windows HP Photosmart Software on the screen. Otherwise, the HP Photosmart software installer might try again. 3. wireless access points are prompted, connect the product to correct the problem, and then try to these drives...
User Guide - Page 12
... computer or from the control panel on the network, the Printers Found screen appears. HP recommends up a USB connection
The HP Photosmart supports a rear USB 2.0 High Speed port for information on the network to print to the HP Photosmart, using your computer, connected directly to the print features.
The host computer (your computer as the host. To...
User Guide - Page 13
3 Get to know the HP Photosmart
• Printer parts • Control panel features
Printer parts
Figure 3-1 Printer parts
1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light ... 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.)
Get to know the HP Photosmart
11
Get to know the...
User Guide - Page 47
... your computer. 2. The software opens on the product.
Save photos
Save photos
45
Follow the onscreen prompts on the HP Photosmart.
To save the photos to your computer. NOTE: The HP Photosmart must be connected to remove the memory card from your computer. Insert your memory card into the appropriate slot on your computer. NOTE...
User Guide - Page 55
...Mexico). This section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors
HP support
• HP support by phone • Additional warranty options
HP support by phone
Phone support options and...
User Guide - Page 56
...using a USB cable before the software installation screen prompted you must follow these steps:
Troubleshooting common setup issues 1. Many issues are showing in menus on • After setting ... are caused when the product is connected to learn more information, see "Uninstall and reinstall the software" on the computer.
Reinstall the HP Photosmart software. Solve a problem
Chapter 12...
User Guide - Page 61
... installation is important that came with the product. Select HP Photosmart All-In-One Driver Software, and then click Change/
Remove.
Restart your computer. 2.
Setup troubleshooting
59 Make sure to your computer's CD-ROM drive and then start the Setup program.
Do not connect the product to remove them properly using the uninstall utility...
User Guide - Page 73
... Software Try the following solutions. • Solution 1: Install the HP Photosmart Software • Solution 2: Check the connection from the product to the computer through a wireless connection, make sure that the connection is active and the product is turned on. Cause: The HP Photosmart Software was not properly connected to install the product software. 3. Errors
71
For more...
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