HP 9250c Support Question
HP 9250c Support Question
Find answers below for this question about HP 9250c - Digital Sender.Need a HP 9250c manual? We have 7 online manuals for this item!
Question posted by pinkpart on March 24th, 2012
Initializing Scanner
Digital sender 9250c cannot scan. After booting, it hangs at initailizing scanner. Please I need to resolve this problem urgently. Can I get help?
Current Answers
Related HP 9250c Manual Pages
HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1
... scanner glass or face-up screen, and then type the file name. If so, you want
to perform
You can accommodate Letter-, Executive-, A4-, and A5-size originals. d. Touch Send to open the keyboard
pop-up in the From: field. b. HP 9250C Digital Sender - Your user name or other default information might not be scanned...
HP 9250C Digital Sender - Job Aid - Security - Page 1
...helps control security. In addition, you can be protected from walking up to the device and sending documents. The final software program that can also set , users can use . It should also be installed on a secure server and should make sure that are disabled when the digital sender... configured by unauthorized users.
HP 9250C Digital Sender - Security & Authentication
How do I...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 3
...e-mail functionality even if mail services are provided by an outside Internet service provider (ISP) over a digital subscription line (DSL). 340.26 mm (13.40 inches) 340.26 mm (13.40 inches)
...17.82 inches)
571.82 mm (22.51 inches)
System requirements
To install the HP 9250C Digital Sender, the computer system must have the following features: ● Fast Ethernet 100Base-TX or Ethernet 10Base-T &#...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11
...support
Troubleshooting
Problem
Action to take
The digital sender will not scan and ...; If testing the server is unsuccessful, contact the network administrator to help troubleshoot the communication with the server.
● If you have a...Settings screen did not find any other digital senders or MFPs that there is still in the ADF. The scanner head lock is a functioning LDAP server...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12
... Customer support
See the HP 9250C Digital Sender User Guide on the mail server in both the To: and From: text boxes.
● Resend the e-mail.
English
Problem
Action to take
● ...verify that came with the device, or go to resolve a duplicate-file-name error. See the HP 9250C Digital Sender User Guide for documents scanned from the glass, the document page might have ...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13
...:0000:0000:0000:1234] ● Host name: npiXXXXXX
If you do not know the TCP/IP address for the HP 9250C Digital Sender supports IPv6 on the Information, Settings, and Networking tabs. However, the Digital Sending tab supports only IPv4 address configuration.
Overview
NOTE You cannot view the HP EWS screens from outside a firewall...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 65
... configuration tasks and helps control security. Digital Sending
ENWW
Using the HP DSS software 55 However, if you try to carry out its digital-sending tasks.
NOTE Some products do not support all HP DSS screens are available for read-only access. Using the HP DSS software
The HP 9250C Digital Sender includes the Digital Sending Software...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 94
... list of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices.
● Obtain technical support. upgrade and migrate your product; ...(and perhaps renamed) by any user to identify the task area that business people need. Solve a problem;
The link can find information to set up to self-solve resources such as ...
HP 9250C Digital Sender - User Guide - Page 7
... firmware 66 Use HP Web Jetadmin to upgrade the firmware 66 Upgrade the HP Jetdirect Inside firmware 67 Calibrate the scanner ...68
6 Problem solving Sources for information about problems 70 Control-panel messages ...71 Control-panel message types 71 Resolve control-panel messages 71 Jams ...75 Avoid jams ...75 Clear jams ...75 Solve e-mail...
HP 9250C Digital Sender - User Guide - Page 10
.... EWS user guide
Configure the device to require user authentication to use specific device features.
Scan a document to route fax jobs via an existing LAN fax infrastructure. This feature can be used to manage the fax speed dials list. Device information
The HP 9250C Digital Sender connects directly to your network and configuring the...
HP 9250C Digital Sender - User Guide - Page 11
... document.
● Interactive touchscreen control panel-Intuitive onscreen menus and wizards help you to complete digital-sending tasks.
● Flatbed scanner-The letter/A4-size scanner can be configured.
DSS support guide
Features
The digital sender includes the following features:
● Digital sending-Send scanned files to a network folder. More than one folder destination can...
HP 9250C Digital Sender - User Guide - Page 14
... or Ethernet 10Base-T
Digital senders or HP multi-function peripheral (MFP) devices
An HP DSS server can be used for documents scanned by the digital sender.
A Kerberos Domain Controller...configured correctly before Novell-specific attributes can be set up to 1000 HP 9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on the network to a domain controller or Novell directory...
HP 9250C Digital Sender - User Guide - Page 15
Paper handling
The HP 9250C Digital Sender supports the following standard paper sizes: ● Letter: 215.9 x 279 mm (8.5 x 11 inches) ● Executive: 190 x 254 mm (7.5 x 10 inches) ● A4: 210 x 297 mm (8.3 x ...
HP 9250C Digital Sender - User Guide - Page 18
NOTE: The digital sender requires 90 mm (3.5 inches) of free space behind the device in order to fully open the top.
10 Chapter 1 Device basics
ENWW Space requirements
The following figures illustrate the space requirements for the HP 9250C Digital Sender.
HP 9250C Digital Sender - User Guide - Page 69
... cleaner to dampen the cloth.
5. Close the top of the digital sender. Clean the ADF rollers
You should clean the rollers in the ADF if you are experiencing misfeeds or if your originals show marks as they exit the ADF.
Open the scanner lid. 3. CAUTION: Cleaning the rollers too frequently could introduce dust...
HP 9250C Digital Sender - User Guide - Page 72
...of the methods in the following sections to reinitialize. If it takes for remotely upgrading digital-sender firmware.
Use FTP to your computer.
3. If the remote firmware update process is ... to upgrade the firmware on the control-panel display. Upgrade the firmware
The HP 9250C Digital Sender features remote firmware update (RFU) capability. Use the following sections.
1. These steps...
HP 9250C Digital Sender - User Guide - Page 74
... HP Web Jetadmin server.
Expand the Device Lists folder and select All Devices. Locate the digital sender that indicate the progress of this can take several status messages appear on the device control ... click to update in the Navigation panel. Complete the following :
copy /b 3000fw.rfu\\your_computer\9250c
NOTE: If the file name or path includes a space, you want to select it.
...
HP 9250C Digital Sender - User Guide - Page 78
...is on when the device is online and ready to scan.
Control-panel messages
Messages appear on , the device has...DSS software you resolve problems. See Troubleshooting menu on page 12 for the location of digital-sender events, and...help for a list of digital sender use.
Press the Sleep button or touch the device touchscreen to monitor and troubleshoot the digital sender. See Resolve...
HP 9250C Digital Sender - User Guide - Page 81
...the network administrator. document needs to www.hp.com/support/ 9250c. Digital send communication error
An error has occurred during initialization
The scanner cannot initialize while the scanner cover is full. Close... is open . e-mail problems on page 77.
If the message persists after all media from the scanner glass, but the original
scanner glass, and then press Start. ...
HP 9250C Digital Sender - User Guide - Page 104
... FTP firmware updates 64 FTP, sending to 49
G gateways
configuring 43 finding 44 testing 44 validating addresses 77 glass scanning from 38
graphical display, control panel 12
H Help button, control panel
touchscreen 14 help, control panel 14 Home button, control panel
touchscreen 14 Home screen, control panel 13 HP Jetdirect firmware
upgrades 67...
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