HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by chFar on September 12th, 2013
Hp 8500 Won't Recognize New Ink Cartridge
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 9:07 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
Issue
After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:
- 'Cartridge Problem'
- 'Incompatible Cartridge'
- 'Cartridge Missing or Damaged'
These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.
https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 14
...-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of a non-HP or refilled cartridge or an expired ink cartridge, HP will be free from any authorized HP service facility in any way affected by HP's warranty, HP shall either new or like-new, provided that this Warranty Statement are the customer's sole and exclusive remedies. 2. B. TO THE...
Fax-Getting Started Guide - Page 13
...HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for the performance of the HP...If HP receives, during the applicable warranty period, notice of a defect in any authorized HP service facility in this Warranty Statement is covered by HP's warranty, HP shall either new or like-new, ...
Solutions-Getting Started Guide - Page 13
... of limited warranty 90 days 1 year Until the HP ink is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to ... THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. To the extent allowed by the customer. 2. If HP is covered by HP's warranty, HP shall either new or like-new, provided that of the...
Wireless-Getting Started Guide - Page 14
...AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to be consistent with such local law....(HP) warrants to service the printer for the performance of a non-HP cartridge or a refilled cartridge does not affect either repair or replace the product, at least equal to new in...
User Guide - Page 10
...HP devices 165 Change the connection method 166 Guidelines for ensuring wireless network security 167 To add hardware addresses to a WAP 167 Other guidelines ...167
Set up the device for Bluetooth communication 168 To set up the device... printheads 182 Store printing supplies ...184 Store ink cartridges ...184 Store printheads ...184 Clean the device ...184 Clean the scanner glass 185 Clean ...
User Guide - Page 12
... ...239 The cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible Cartridge(s 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241
A HP supplies and accessories Order printing supplies online 243 Accessories ...243 Supplies ...244 Ink cartridges and printheads...
User Guide - Page 13
... Placing a call ...253 After the phone support period 253 Additional warranty options 253 HP Quick Exchange Service (Japan 254 HP Korea customer support 254 Prepare the device for shipment 255 Remove the ink cartridges and printheads before shipment 255 Remove the device control-panel faceplate 257 Remove the duplexer ...259 Remove the output tray 259 Pack...
User Guide - Page 15
... troubleshooting tips. Get started
This guide provides details about ink cartridge health and access to change device Typically installed with the device software as an available installation option. Fax Getting Started Guide
Provides instructions for setting up the HP Digital Solutions.
Included on the HP Web site www.hp.com/support.
For more information, see Operating system...
User Guide - Page 17
... determine which supplies or accessories are color blind, colored buttons and tabs used in the software and on the device control panel have simple text or icon labels that appears on a label located inside the device, near the ink cartridges area.
Finding the device model number
In addition to product accessibility, visit HP's Web site at www.apple...
User Guide - Page 23
... level of the icons appear only if your device has network capability.
Shows that an unknown ink cartridge is indicated by the number of curved lines. The following icons appear at the bottom of ink in the ink cartridge. The color of the icon corresponds to the color of the ink cartridge, and the fill level of the icon corresponds...
User Guide - Page 34
.... Some productivity software, such as the launching pad for the ink cartridges. NOTE: On a Windows computer, the features available in the HP Photosmart Studio software vary depending on a Windows computer 1. The HP Device Manager window appears. 3. To open the HP Photosmart Software on the selected device. TIP: When the HP Photosmart Studio software is not equipped with your...
User Guide - Page 105
... from the control panel or HP Solution Center. By default, the device is set the dial type via the embedded Web server 1. A confirmation message that full-size paper is a problem sending or receiving a fax. To set to replace the ink cartridges until print quality becomes unacceptable. Make sure the ink cartridges are not legible, you receive...
User Guide - Page 121
... Toolbox HP Printer Utility (Mac OS X)
HP Solution Center
to do not see your country/region, press 99, and then find your country/region in the list.
• Device control-...network settings: Click Network Settings from the Connectivity section of the device. If you do the following information... Ink cartridge information: Open the Information and Support panel and click Supplies Status....
User Guide - Page 123
... order printing supplies for the device online.
• Dial a cartridge: Shows telephone numbers that you receive a low-ink warning message, consider having a replacement cartridge available to order supplies for...Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings,
and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the ...
User Guide - Page 173
...click the Bluetooth tab, type a new name in each section, and then click Apply. To change the device name from the default via the ...HP Bluetooth adapter, then your computer. For more information, see if it does not install automatically, then you do not have installed the device software on your computer has the Widcomm/Broadcom stack. Also, on your
computer, then your ink cartridges...
User Guide - Page 180
... open the ink cartridge cover.
2. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot.
Maintain the printheads
If printed characters are incomplete, or printouts are streaked, the ink nozzles might be clogged and you .
3. Close the ink cartridge cover. Align the cartridge with its package. 4.
Chapter 11 To replace the ink cartridges 1. Press...
User Guide - Page 188
..., such as necessary.
184 Maintain and troubleshoot If you remove the ink cartridges, place them in top working condition. Clean the device
This section provides instructions for extended periods of time. Remove the new printhead from its package, and then remove its color-coded slot (the label on the printhead must match
the label on...
User Guide - Page 197
...light is printing, the device might not recognize the rest of the job. For more information, see Select print media. Check the type of media loaded in the device • Make sure ... the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of these electromagnetic fields. Evaluate any remaining jobs from the device, turn on the device without connecting the ...
User Guide - Page 252
... the statutory rights of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for the performance of ... or materials equivalent to HP. 8. Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall either new or like-new, provided that it has functionality at HP's option. 6. This...
User Guide - Page 257
... and the HP all-in-one was moved, etc.)? Contact your HP dealer or call Call HP support while you add any new hardware or software...device, this situation (such as when obtaining support. The model number is available from HP at the HP online support Web site: www.hp.com/support. You can use this number to help is printed on a label located inside the device near the ink cartridges...
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