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HP 8500 Support Question

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Question posted by john92726 on November 11th, 2012

Why Dose My Mac Not See The Hp 8500a Printer

mac is connected tro the printer with a usb cable. they are both wirelessly connected to the same router. The printer still does not print a word document. the printer is the default printer. huge frustration. the printer has now printed +- 30 pages of garbage some of which are blank. no reason for this.

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Related HP 8500 Manual Pages

Wired/Wireless Networking Guide - Page 3

...printing, and in printhead servicing, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device...

Wired/Wireless Networking Guide - Page 5

.... 3. Place the Starter CD into the computer. 3. Mac OS 1. Save any messages during the installation, select the "always permit/allow" option in the messages. Windows IMPORTANT: Do not connect the USB wireless setup cable until prompted by the software. Close any applications that are running on your HP Officejet/Officejet Pro device You must run the installation program from the...

Wired/Wireless Networking Guide - Page 6

... Turn off the router, HP device, and your HP Officejet/Officejet Pro device over a network, try printing the document. Restart components of the signal for your computer and try the following tips might not be able to detect the signal. Sometimes, turning off the HP device's wireless capabilities. 2. Mac OS Open the HP Device Manager, located in the Dock. (HP Device Manager is...

Wired/Wireless Networking Guide - Page 7

... to connect a USB cable between the product and your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet cable to your computer. For more information, click the Help button in -One Series a. On the HP device's control panel, press the Setup ( ) button. Make sure the HP Officejet/Officejet Pro device is set as the default printer driver (Windows...

Wired/Wireless Networking Guide - Page 8

...2. Make sure that the HP Officejet/ Officejet Pro device is connected to your network If your device is not connected to the same network as your computer, you are not using a unique network name (SSID), then it is connected to the HP device by the HP device over the network. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network...

Wired/Wireless Networking Guide - Page 9

... sure the HP Officejet/Officejet Pro device is paused or offline, preventing you install the software. If the printers on your computer are on your computer and then try to work with the firewall turned off, try using a proxy server in your firewall settings to allow the computer and HP Officejet/Officejet Pro device to the next section for printing or scanning...

Fax-Getting Started Guide - Page 5

... phone line for faxing. Instead, all equipment must receive faxes manually; If you are going to connect another device to the HP Officejet/Officejet Pro device, you will share the phone line with another device (shared phone line). If you set up the HP Officejet/Officejet Pro device for your telephone company to subscribe to a distinctive ring service, or to automatically answer the...

Fax-Getting Started Guide - Page 7

... the report to answer faxes automatically. From the control panel, press the (Setup button). 4. To set up the HP Officejet/Officejet Pro device for an active phone line • Tests the status of your phone line connection The HP Officejet/Officejet Pro device prints a report with the results of the test. Set the answer mode (Auto Answer) (optional) 7 To test fax setup...

Solutions-Getting Started Guide - Page 4

... and ink, as well as basic, versatile, document management capabilities, for multiple users over a network. These scanned documents can turn off fax printing altogether- saving money on the device's control panel, and scan documents directly to log onto the network. Requirements The HP Digital Solutions are available with HP Officejet Pro devices that the best settings are being used to...

Solutions-Getting Started Guide - Page 9

...the HP Officejet Pro device is set up your operating system. How it is set up properly and connected to the network: • Try printing a document using DNS, be printed, by...HP software on your e-mail application is not in the Dock, click the Spotlight icon on the HP device. If you 've installed the software (using small media/photos. Mac OS X NOTE: You can see the documentation...

Wireless-Getting Started Guide - Page 3

... in the documentation that comes with the device. Contents English Set up Wireless (802.11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Connect the HP Officejet/Officejet Pro device to your wireless network 5 Step 3: Install software for your firewall to reduce risk of different ways, including in the initialization process, which keeps print nozzles...

Wireless-Getting Started Guide - Page 5

...open documents. This report verifies that are running the Wireless Setup Wizard, you have established a good connection to your wireless network. Windows 1. On the CD menu, click Install Network/Wireless Device and then follow the onscreen instructions. On the HP Officejet/Officejet Pro control panel, touch (Setup). 2. English Step 2: Connect the HP Officejet/Officejet Pro...

Wireless-Getting Started Guide - Page 6

.... If you still are encountering problems connecting the HP Officejet/Officejet Pro device to your wireless network. Solving wireless (802.11) problems The following sections provide assistance if you are unable to connect, turn off the router, HP device, and your computer, and then turn them back on in this order: router first, then the HP device, and finally the computer. If a problem...

Wireless-Getting Started Guide - Page 7

... steps can help you still do not see the documentation available with the router, the Ethernet cable, or your network (page 7) 2. c. Solving wireless (802.11) problems 7 Position the product and computer near each other status information. Make sure the HP Officejet/Officejet Pro device is set as the default printer driver (Windows only) (page 9) 6. Leave the network dialog box...

Wireless-Getting Started Guide - Page 8

... a hardware issue with either your computer is turned on your router. If you install the software. Make sure the HP Officejet/Officejet Pro device is connected to AirPort in the window. b. Touch Network, touch View Network Settings, and then touch Print Network Configuration Page. After the page has been printed, check the Network Status and URL: Network Status URL...

User Guide - Page 9

... Use the HP Device Manager (Mac OS X 123 Use the HP Printer Utility (Mac OS X 123 Open the HP Printer Utility 124 HP Printer Utility panels 124 Understand the self-test report 124 Understand the network configuration page 125 Configure network options ...127 Change basic network settings 127 Modify wireless settings 127 View and print network settings 127 Turn the wireless radio on...

User Guide - Page 62

... name, see the documentation for your operating system. • A username and password for the folder On computer running Windows, network addresses are connected directly to log onto the network. Requirements The HP Digital Solutions are available with HP Officejet Pro devices that are usually written in Mac OS X (10.4) and Mac OS X (10.5) or later. 58 HP Digital Solutions (some...

User Guide - Page 164

... of the HP device printed on Windows Vista 1. This section contains the following topics: • Install the software for network or direct connection • Share the device on a network. If necessary, share the device with other Macintosh computer users. • Direct connection: Share the device with a USB cable. 2. On the Connection Type screen, select Wired network/Wireless, and...

User Guide - Page 170

...the onscreen instructions to a wireless connection NOTE: For Ethernet-enabled HP devices only. 1. add any time you disable them. Follow the onscreen instructions and remove the USB cable when prompted. For more information, see Use the Embedded Web server. 2. From the Information and Settings list, select Network Printer Setup Utility. 3. Change the connection method If you have...

User Guide - Page 183

... of your printed pages indicates that the printheads are not straight and connected, align the...Device Services in the left pane, select Align Printer from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac...