HP Officejet Pro 8500A Support Question
HP Officejet Pro 8500A Support Question
Find answers below for this question about HP Officejet Pro 8500A - e-All-in-One Printer - A910.Need a HP Officejet Pro 8500A manual? We have 3 online manuals for this item!
Question posted by litarizw on October 21st, 2014
Hp 8500a Printer Scan Will Not Feed Docs
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Current Answers
Answer #1: Posted by DreadPirateRoberts on November 25th, 2014 7:54 AM
DreadPirateRoberts
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November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
How to troubleshoot paper feed issues
How to use manual feed
Related HP Officejet Pro 8500A Manual Pages
Getting Started Guide - Page 6
... E-mail, Fax to E-mail
Note: If you are using the HP Officejet Pro 8500A (A910a-f), you can only use Scan to E-mail and Fax to E-mail if your e-mail application meets the requirements listed in this section.
4 Use the printer For example, the Windows or Mac OS X username and password used to the folder.
• The...
Getting Started Guide - Page 10
... in
you begin...
You also need to connect the
printer to other telephone equipment
and you encounter problems setting
up the printer with other
that you might need to use the phone... you can use a phone cord
printer. poster included in this section or see the user guide. Using the phone cord provided in your
devices or services with the printer, see the boxes in the box...
User Guide - Page 47
..., you can use the HP software to scan documents into a format that you will need to scanning. You can also scan these steps to scan from your computer using a the HP printer software, the HP software provided with the printer or TWAIN-compliant or WIA-compliant programs. When scanning documents, you can use the printer's control panel to scan documents, photos, and...
User Guide - Page 49
...scanned, as well, and can convert your original print-side down in the right-front corner of the scanner glass. For example, if the text that the software can prevent the software from the ADF, the original must be loaded into a format that you can use the HP... text
When scanning documents, you can be loaded with the top forward and face up. When the printer scans the document,...
User Guide - Page 50
..., see Finding the printer model number.
HP Digital Solutions are a set of tools provided with business partners as e-mail attachments-and all without using the HP Officejet Pro 8500A (A910a-f), you can turn off fax printing altogether - This section contains the following : • HP DIrect Digital Filing (including Scan to Network Folder and Scan to E-mail) • HP Digital Fax...
User Guide - Page 52
... using software wizards that you can only use Scan to Network Folder and Fax to E-mail
48
HP Digital Solutions Chapter 4
For Scan to E-mail, Fax to E-mail Note: If you are using the HP Officejet Pro 8500A (A910a-f), you can open from the HP printer software (Windows) or the HP Utility (Mac OS X). For more information about using the...
User Guide - Page 54
.... To add e-mail addresses, you can only use the Scan to E-mail feature, complete the following steps for each destination folder.
4. After you can send e-mail messages from your model number, seeFinding the printer model number. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you have entered the required information about the network...
User Guide - Page 56
...HP Digital Fax
With HP Digital Fax, the printer automatically receives faxes and saves the faxes directly to a network folder (Fax to Network Folder) or forwards these faxes as email attachments (Fax to the computer. NOTE: If you are using the HP Officejet Pro 8500A... the HP Utility. Follow the onscreen instructions. 5. On the Scan tab, click E-mail Options. 3. You cannot use Scan to Network...
User Guide - Page 57
... the printer model number.
1. Load your original print-side down in the right-front corner of the glass or in the Setup box. 2. Touch Scan, and then touch E-mail. 3. If prompted, enter the PIN. 5. Use HP Scan to the Outgoing E- If prompted, enter the PIN. 5. Use Scan to E-mail
NOTE: If you are using the HP Officejet Pro 8500A...
User Guide - Page 58
... faxes arrive. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you can see Finding the printer model number.
54
HP Digital Solutions Chapter 4
Use HP Digital Fax
After you set to notify you when new e-mail messages arrive in your inbox, you can only use Scan to Network Folder and Fax to Network Folder, this...
User Guide - Page 66
Touch Cancel Scheduled Fax . The printer scans the fax into group speed dial entries. If a connection cannot be reduced, on the display.
- Phone charges are ...much more reliably.
Select On or Off.
62
Fax
The default setting is busy or not answering, the printer follows the settings for reduced charges. If a number is On. Touch the Send Fax Later message on good phone lines. ...
User Guide - Page 91
...; Solve print quality problems • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for common problems...
User Guide - Page 104
... the printhead health section. Click the Device Services tab, and then click Print the Print Quality Diagnostic Page and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the left pane. • HP Software (Windows): Open the HP software that was included with the printer. For more information, see Understand...
User Guide - Page 106
... (Windows): Open the HP software that was included with the printer. For more information, see Understand the Self Test Diagnostic Page.
For more information, see Load media. • Control panel: PressSetup, select Tools, and then select Clean Printhead. • Embedded Web server: Click the Device Settings tab, click Device Services in the left
pane...
User Guide - Page 107
... Clean Printheads. Touch Change Printheads on the printheads and in the printer. CAUTION: Electrical contacts contain sensitive electronic components that was included with the printer. Click the Device Services tab, and then click Clean Printheads and follow the onscreen instructions.
• HP Utility (Mac OS X): Click the HP Utility icon in the printer before you start.
User Guide - Page 136
...value smaller than a pre-determined size. For more information, see Finding the printer model number. Solving HP Digital Fax problems
NOTE: Fax to Network Folder Wizard does not support SFS... and all e-mail recipients have been specified in the HP software.
Unable to scan to e-mail
NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you can set up folders using Simple File...
User Guide - Page 137
... internal memory deletes any unsaved faxes stored in a country/region that users can only use Scan to Network Folder and Fax to Network Folder, make sure you have been entered. To ...tray or resolve the error condition. For more information, see Finding the printer model number.
NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you can both read and write to
the folder. After ...
User Guide - Page 161
...ink cartridges are supported in all countries/regions. Printer weight (does not include printing supplies) HP OfficeJet Pro 8500A (A910a-f) 11.5 kg (25.4 lb) HP OfficeJet Pro 8500A (A910g-z): 12.3 kg (27.1 lb) ...Scan specifications • HP Web site specifications • Environmental specifications • Electrical specifications • Acoustic emission specifications • Memory device...
User Guide - Page 169
... grayscale (256 levels of gray) • Maximum scan size from glass: HP Officejet Pro 8500A (A910a-f): 216 x 297 mm (8.5 x 11.7 inches) HP Officejet Pro 8500A (A910g-z): 216 x 356 mm (8.5 x 14 inches)
NOTE: To find your model number, see Finding the printer model number. • Maximum scan size from ADF: 216 x 356 mm (8.5 x 14 inches)
HP Web site specifications The following Web-enabled...
User Guide - Page 239
... 153
junk fax mode 67
L
language, printer 158 light images, troubleshoot
copies 111 scans 115 lights, control panel 13 line condition test, fax... on and off in driver 30
Mac OS X HP Utility 225 uninstall HP software 223
maintenance check ink levels 84
manual faxing ...108 specifications 159, 160 supported sizes 160 troubleshoot feeding 108 types and weights supported 162
memory reprint ...
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