HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by johnabus on November 16th, 2013
Hp 6500 Printer Will Print Quality Report, But Will Not Print
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Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 10
... you have to periodically perform this still does not work with your HP Officejet/Officejet Pro device using the HP device over the network, your Printers or Printers and Faxes folder.
Determine if the version of the HP Officejet/Officejet Pro device is connected wirelessly:
a. On the Ports tab, look for a port in the Printers or Printers and Faxes folder is set as the default...
Wired/Wireless Networking Guide - Page 14
... the customer specific legal rights. b.
Hewlett-Packard limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with customer replaceable printheads) Accessories
Duration of limited warranty 90 days 1 year Until the HP ink is distributed by HP. HP's limited warranty covers only those that of the product being notified...
User Guide - Page 10
... on the ink cartridges 149 Advanced printhead maintenance 151 Clean the printhead...151 Align the printer...152 Usage information collection 153 Print and evaluate a print quality report 154 To print a print quality report 154 To evaluate the Print Quality Diagnostic Page 155 Ink Levels...155 Good color bars...155 Ragged, irregularly streaked, or faded bars 156 Regular white streaks in the...
User Guide - Page 23
.... Some destinations require the HP Solution
Center to be loaded. • Fax: Allows you want to use. • Scan: Presents a list of copies to top-level menus that appear on the control-panel display. 2 Use the device
NOTE: If you are using HP Officejet 6500 E709a/E709d, you cannot scan and print at the same time.
User Guide - Page 48
... how to scanning. To verify this happens, you can only scan using HP Officejet 6500 E709a/E709d, you cannot scan and print at the lower-right side of the screen, near the clock. If this on a computer.
To use the device control panel, the HP software, and TWAIN-compliant or WIA-compliant programs on a computer using...
User Guide - Page 147
... and evaluate a print quality report • Clean the device • General troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems (some...
User Guide - Page 158
... Report 3. Press OK.
154 Maintain and troubleshoot Load regular, white, letter-size or A4 paper. 2. This section includes the following topics: • To print a print quality report • To evaluate the Print Quality Diagnostic Page
To print a print quality report
1.
Print and evaluate a print quality report
Print quality problems can still continue to use the cartridge in the HP...
User Guide - Page 159
... to the ink cartridges in Line 21. Good color bars
▲ Look at the Ink Level number in the printer as follows:
Item 1 2 3
Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge
Print and evaluate a print quality report 155 the printer is operating correctly. If any of Good Color Bars - They should have sharp edges. Example of...
User Guide - Page 161
... 36 on the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. For more information, see Align the printer.
2. If the streaking gets worse, contact HP - If line 36 is working correctly. If you do not see Clean the printhead.
3. Regular white streaks in the bars If any defects on the print quality report, then the printing system is...
User Guide - Page 163
... the following: • Use genuine HP ink cartridges - Perform these solutions work , contact HP. Turn off the device. 2. align the printer. If the Print Quality Diagnostic report indicates that does not work , contact HP.
HP cannot guarantee the quality of non-HP ink. • Clean the printhead. • Align the device. • If none of a print, use the software
you installed...
User Guide - Page 177
...print job jams the queue and prevents the next print job from the queue. If the print job remains in the print queue. If this did not solve the issue, try the next solution. The device must finish one or both of the printer...or scanning, your computer, open the printer folder and see if there are using HP Officejet 6500 E709a/E709d, you sent a print job to the product, check the ...
User Guide - Page 184
...: HP cannot guarantee the quality or reliability of using genuine HP ink cartridges Solution: Check to the plastic bag. HP recommends...HP printers to help you use HP papers or any unused photo paper to see : Load media Cause: The paper was wrinkled or too thick.
Genuine HP ink cartridges are ready to print, remove only the paper you purchased genuine HP ink cartridges, go to use HP...
User Guide - Page 185
... was loaded in the input tray.
Print quality troubleshooting 181 You might appear differently than they do not need to avoid possible printing delays. NOTE: On some computer screens, colors might need to see if the document is loaded in the product.
Solution 6: Align the printer Solution: Align the printer.
When you are running into each...
User Guide - Page 186
.... This allows
the device to : www.hp.com/support.
If this did not solve the issue, try the next solution.
Solution 8: Contact HP support Solution: Contact HP support for technical support. Cause: There was a problem with the printhead.
After cleaning the printhead, print a print quality report. For more information, see: Align the printer Cause: The printer needed to be cleaned...
User Guide - Page 187
... estimated ink levels in the input tray. • Check the print quality setting and make sure it is appropriate for planning purposes only. You do not need to replace the ink cartridges until print quality becomes unacceptable. Print the image with HP printers to help you use HP papers or any other paper type that you easily produce...
User Guide - Page 188
... the paper you plan to use HP Advanced Photo Paper.
For more information, see: • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to see : Select print media Cause: The wrong kind of it.
184 Maintain and troubleshoot After cleaning the printhead, print a print quality report. Evaluate the print quality report to be cleaned. If this...
User Guide - Page 191
... paper type setting to : www.hp.com/support. Evaluate the print quality report to be cleaned. For more information, see: • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to see if the print quality problem still exists. If prompted, choose your printout are faded or have dull colors
Try the following potential problems, and...
User Guide - Page 192
... kind of paper was loaded in the input tray. For best results when printing images, use HP papers or any unused photo paper to be cleaned. When you are printing on a flat surface in the ink cartridges.
After cleaning the printhead, print a print quality report. This will prevent the photo paper from curling. For more information, see...
User Guide - Page 204
...more information, see Load an original on the scanner glass correctly. Wait until the device reaches the READY state. ◦ If you are apparent
Scanner did nothing
•... edited • Error messages appear • Scanned image quality is poor • Scan defects are using HP Officejet 6500 E709a/E709d, you cannot scan and print at the same time. To obtain good results when scanning...
User Guide - Page 287
... X borderless printing 38 HP Photosmart Studio 22 HP Printer Utility 99 install software 133 print on special, or customsized media 37 print settings 41 sharing device 133, 134 uninstall software 142 wireless communication setup 137
maintain ink cartridge 147 printhead 151
maintenance align printer 152 check ink levels 144 clean printhead 151 diagnostic page 154 print quality report 154 printhead...
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