HP 2820 Support Question
HP 2820 Support Question
Find answers below for this question about HP 2820 - Color LaserJet All-in-One Laser.Need a HP 2820 manual? We have 9 online manuals for this item!
Question posted by verman on May 31st, 2014
What Is Scanner Error 5 Laserjet 2820
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Related HP 2820 Manual Pages
HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference - Page 28
...flatbed
■ A Letter/A4-size flatbed
scanner
scanner
Print
■ 1200 dots per inch (ppi) color scanning (optimal); and delayed-fax
computer;
... phone book; ENERGY STAR® is not in -one products (continued)
Feature
HP Color LaserJet 2820
HP Color LaserJet 2830
HP Color LaserJet 2840
HP Product number Q3948A
Q3949A
Q3950A
Paper handling
■ One 50-sheet automatic
&#...
HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference - Page 215
... through HP Toolbox and is used to alert administrators or service providers that the device requires attention. The HP Toolbox
■ Manual feed
■ Device errors (such as a paper jam, halts device operation and requires correction before the device continues operation. An error, such as insufficient memory)
The following alert messages are sent only to the...
HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference - Page 370
... an updated listing of Windows. See the HP Color LaserJet 2820/2830/2840 device support page at a time. Use the link for the operating system and driver version to be used. Do not use Windows Explorer to format cards.
■ Secure digital cards have an error message displayed when sending an image to disable these...
HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference - Page 398
laptop computers, receiving faxes 190
LaserJet Scan software 38 LaserJet Scanner program 157 LaserJet Send Fax program 156 Layout Options, unidrivers ... operating systems supported
19, 158 margins, PCL 6 driver 334 matching, color 60 Measurement Units button, PCL 6
traditional driver 125 media. See paper memory
Device Configuration screen, HP Toolbox 199
PCL 6 traditional driver settings 141
product...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 20
...; Connectivity. HP Color LaserJet 2820 all-in-one
The HP Color LaserJet 2820 all -in -one , and it prints letter/A4-size pages up to 5,000 pages at 5% coverage.
4 Chapter 1 Device basics
ENWW HP Color LaserJet 2830 all-in-one
The HP Color LaserJet 2830 all-in-one printer, scanner, fax, copier has the same features as the HP Color LaserJet 2820 all -in -one...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 22
... speed Excellent print quality
Printer driver features Automatic language-switching Interface connections
6 Chapter 1 Device basics
HP Color LaserJet 2820/2830/2840 all -in-one
● Provides laser printing in full color by 600 dots per inch (ppi), 24-bit full-color scanning from letter/A4sized scanner glass.
● Includes automatic document feeder (ADF) that provides sharper text and...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 96
... next step.
5. Load the document into memory by placing the sheet print-side-down on the flatbed scanner and pressing ENTER.
The device dials the number as you press it. Using manual dial
Usually, the device dials after you to wait for pauses, dial tones, international access tones, or calling card acceptance tones...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 242
... power and wait for the device to initialize. Plug the device directly into the wall socket. Critical error messages (continued)
Control panel message
Description
52 Scanner Error
The device has experienced an internal hardware error.
54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors
The device has experienced an internal hardware error.
57 Fan Error Turn off then on
The...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 266
... pages
Too light or dark Unwanted lines Black dots or streaks Unclear text
Cause
Solution
The original might have the correct resolution and color settings. On the flatbed scanner, place the original document facedown with the media stack face-up and the first page to be on the glass. Verify that you...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 283
... has been optimized and tested for use with Genuine HP Toner Supplies (variations in the device and reprint the proof sheet. ENWW
Memory card problems 267 Use a software program to ... non-HP supplies.
Install HP supplies in color shading can impact the performance of this feature).
Cause
Solution
The device is using the control panel.
Problem
Scanner did not read proof sheet.
Service Manual - Page 14
... (MB) random access memory (RAM). ■ Paper handling. HP Color LaserJet 2830 all-in-one
The HP Color LaserJet 2830 all-in-one printer, scanner, fax, copier has the same features as the HP Color LaserJet 2820 all -in the following configurations. Device configurations
The device is available in -one printer, scanner, copier is expandable to 20 pages per minute (ppm...
Service Manual - Page 16
... 600 by using the four process colors: cyan, magenta, yellow, and black (CMYK).
Device features
Table 1-1 HP Color LaserJet 2820/2830/2840 all -in-one features
Feature Color printing
Description
■ Provides laser printing in full color by 600 dots per inch (ppi), 24-bit full-color scanning from the letter/A4-sized scanner glass.
■ Includes an automatic document...
Service Manual - Page 129
... and interface cable, and then turn on the scanner glass. 9 Print a color copy job, and then verify the results. 10 Clean the outside of the device with a damp cloth. ENWW
Removal and replacement strategy 117
Test 3 (fax-quality test)
NOTE This test applies to the HP Color LaserJet 2840 all -in-one only
1 Insert a memory...
Service Manual - Page 188
5 Remove four screws (callout 4).
2
1
1
4
3
Figure 5-55 Remove the laser/scanner assembly 6 Unroute the cables from the cable harness attached to the back of the laser/scanner. 7 Lift the laser/scanner assembly straight up to remove it from the device.
176 Chapter 5 Removal and replacement
ENWW
Service Manual - Page 266
... (continued)
Control panel message
Description
51 Laser Error
The device has experienced an internal hardware error.
52 Scanner Error
The device has experienced an internal hardware error.
54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors The device has experienced an internal hardware error. Recommended action
Turn off the power by using the power switch, wait at least 30 seconds...
Service Manual - Page 291
...too thin to find cal label black squares.
1 Power cycle the device.
2 Replace the scanning assembly. The scanner might not be meeting the threshold light level. See Removing the ...Scanner sets final LMW window.
Scanner sets temporary LMW window. The resolution and color levels may be met.
Clean the flatbed scanner surface. Clean the flatbed scanner surface. Scan-specific error...
Service Manual - Page 321
... conditions have improved. to extremely poor line conditions.
poll transmission from the receiving
document, confirm that the sender has the
device but has not provided a valid password. If this is not used during this device even receiving device.
Error correction
is the
poll transmission. though sending diagnostic access is desired. supported by the receiving...
Service Manual - Page 326
... between the end of the following has occurred:
349-353 (ECM error)
354 and 355
● The sending device has failed to respond to a fax command from receiving any other system errors.
● The sending device has encountered a
2 Configure the receiving fax device to use
system problem such as two or more pages, and which...
Service Manual - Page 369
Table 7-10 Internal components (2 of 2)
Ref
Description
1
Flat cable, laser
2
Holder, interlock switch
3
Scanner crossmember assembly
4
Cable guide
5
Laser/scanner
6
Screw, RS, M3x6
7
Cable, motor
8
Guide, rotary release
9
Microswitch
10
Left cartridge guide assembly
11
Cable, sensor
12
Right support assembly
13
Left support assembly
...
Service Manual - Page 435
... Scan to tab, HP Toolbox 55 scanline reports 301 scanner
error messages 252, 254 operations 104 part numbers 336, 339 PowerSave settings 319 removing 148 scanner release button, locating 6 scanning ADF, loading originals 51... stage, image formation 97 serial number 7 setting up device 42 settings changing 14 NVRAM initialization 301 restoring factory defaults 318 saving to file 56 SHUNT function ...
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