Site Lock Up

when trying to log in to HelpOwl.com the "forgot password" select on your your site locks up. I do have an account under my email address but I have forgotten password

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Answer #1: Posted by freginold on December 23rd, 2015 4:25 AM

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freginold

Member since:
December 20th, 2011

Points: 23,253,885

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Hello, I just tried it and it's working fine now. Perhaps it was a temporary glitch. If it's still doing it on your end, try clearing your web browser's cache and cookies, and closing and reopening the browser. If the problem persists, try it with a different web browser and see if it works.

https://configpages.blogspot.com

Answer #2: Posted by Odin on December 23rd, 2015 7:44 AM

Odin

Member since:
April 10th, 2010

Points: 41,236,700

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If you saw a message from Facebook saying your account is locked for suspicious activity, see https://www.facebook.com/help/117342141685334. Otherwise...

Facebook may be making an improvement to the database your account is stored on. During this time, you won't be able to gain access to your account. In most instances, this maintenance will last only a few hours. (Facebook doesn't do site maintenance on all accounts at the same time, so others will have full access even though you don't.) If the issue lasts longer than 24 hours, follow these numbered steps. If that doesn't work, submit the form at https://www.facebook.com/help/www/186570224871049

It's always a bad idea to switch to a different browser, because the issue with your preferred browser would persist, affecting various websites.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.