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Hayward E-Command 4 Support Question

Hayward E-Command 4 Support Question

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Question posted by Jamielynnbrock on April 17th, 2022

Pool Filter

my filter will not stay on with my Hayward e command

Current Answers

Answer #1: Posted by Odin on April 17th, 2022 12:40 PM
This answer was accepted by the poster of the original question.
Odin

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The page at https://www.manualslib.com/manual/383261/Hayward-E-Command-4.html?page=27#manual describes two different ways of determining the problem. While these "are primarily intended for the use of the professional service technician," you can feel free to use them. Should any questions occur, you can address them to Hayward: use the contact information at https://www.contacthelp.com/hayward.


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Answer #2: Posted by SonuKumar on April 17th, 2022 9:44 PM
SonuKumar

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https://images.inyopools.com/cloud/documents/ecommand-4-operation-manual.pdf

Troubleshooting and Diagnostic InformationThe ECOMMAND 4 provides 2 different tools to aid in troubleshooting any problems that may occur inyour pool and/or spa system. The Service mode will allow you to disable automatic operation and manu-ally control most of the equipment (the heater and general purpose Valve3 output are the exceptions). TheDiagnostic Menu will provide some detailed information regarding system operation.While both of the features are primarily intended for the use of the professional service technician, theirfunction is fully explained below. .Service ModeThe main unit keypad has a SERVICE button that is used primarily during servicing of the pool equipment.If you want to completely disable the automatic operation and operate the system manually, you can putthe system into Service or Service-Timed mode by pressing the "Service" button. Pressing the "SER-VICE" button once will switch the system into service mode which means that all automatic functions aredisabled, the optional remote display/keypads are disabled (except for manual turn off for emergencies).The outputs can be manually controlled by pressing the buttons on the local display/keypad. The red"SERVICE" LED will be illuminated and the ECOMMAND 4 will remain in this mode of operation untilmanually taken out of service mode.Pressing the "SERVICE" button again will cause the ECOMMAND 4 to switch to service-timed modewhich is very similar to service mode, except that the ECOMMAND 4 will automatically return to normaloperation after 3 hours. During service timed operation, the "SERVICE" LED will flash and the timeremaining will be displayed on the remote display/keypad(s).Pressing the "SERVICE" button again, will return the ECOMMAND 4 to normal (automatic) operation.Check System IndicatorThe "CHECK SYSTEM" LED will alert you when the ECOMMAND 4 detects any of the followingconditions that are abnormal and require attention for optimal operation of your pool. Press "<" or ">" toview all of the existing "Check System" conditions.R26; Water Sensor -- If the water sensor is either an open or short circuit.R26; Air sensor -- If the freeze protection feature is enabled (Configuration Menu/ Filter Config.) and the airsensor is either an open or short circuit.R26; Solar Sensor -- If the solar sensor is either an open or short circuit.R26; External Chlorinator Comm Error -- If the external chlorinator is enabled and the Aqua Rite orSwimpure is not responding.R26; Pool Bridge Comm -- If variable speed is selected for the Pool Filter and the VSC interface is notresponding.R26; Pool VSC Comm -- If variable speed is selected for the Pool Filter and the Hayward VSC is notresponding.R26; Pool VSC Err: x -- If variable speed is selected for the Pool Filter and the Hayward VSC is indicatingand error. x is the same decimal error displayed by the VSC itself.For helpful troubleshooting information on any of these issues, go to the Diagnostic Menu and then scrollthrough the various items until you see the cause for the "CHECK SYSTEM" LED being illuminated


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Related Hayward E-Command 4 Manual Pages

Model: ALL MODELS Installation - Page 5

...through walls, etc. Water Sensor This sensor is used in the filtration plumbing after the filter but before installing the remote. Insert sensor until O-ring makes an adequate seal. The maximum... and the base station on either the solar or conventionally fueled heaters-refer to measure the pool/spa temperature and is 400 feet (120m) line of direct sunlight. All wireless models require the...
Model: ALL MODELS Installation - Page 7

... NON-BOOST PRESSURE CLEANER PRESSURE CLEANER Some important notes regarding the ECOMMAND 4 control of Standard Pool/Spa systems: In Pool/Spa Config., select: Pool/Spa Setup Pool and Spa 1. HIGH VOLTAGE LIGHTS High Voltage Relays Filter Pump Lights Aux 1 Aux 2 Valve Outputs Pool/Spa Suction Pool/Spa Return Valve 3 TRANSFORMER LOW VOLTAGE LIGHTS FIBER OPTIC LIGHT SOURCE COLOR WHEEL...
Model: ALL MODELS Installation - Page 10

... instructions on page 14. Two speed filter pump: Requires 2 relays (FILTER plus one of both speeds. ! For lighting systems that have both a light source and color wheel, connect the light source to the "Lights" relay and then connect the color wheel to supply power for high voltage pool/spa lighting. IMPORTANT: Be sure to...
Model: ALL MODELS Installation - Page 11

... with standard valve actuators manufactured by Hayward, Pentair/ Compool, and Jandy. Heater Control The ECOMMAND 4 provides a set of the valve outputs are dedicated to the pool/spa suction (Valve2) and return (Valve1... Wiring Valve Actuators The ECOMMAND 4 can be on when the filter pump output is off . Note that when the filter pump relay is used to supply input power to an external control...
Model: ALL MODELS Installation - Page 15

.../SPA SENSOR Pool/Spa Air Solar 12 The maximum wiring distance is required. The sensors are numbered. RED BLK YEL GRN VSC 4 GRN 3 2 1 YEL BLK RED Use four conductor cable (typically phone cable) for information on the left side of the opening. for communications connection between the VSC and the ECOMMAND 4. Hayward Variable Speed Filter...
Model: ALL MODELS Installation - Page 18

... return valve actuators should be filtered and sanitized. 15 Pool/Spa Config. + to "21:00" (21 hours). If "Pool and Spa" is forced on the display/keypad will automatically switch the pool/spa suction and return valves to the Plumbing section on . Spa CountDn This menu will remain in increments of the programmed pool filtering time period or when the...
Model: ALL MODELS Installation - Page 19

...186;F Move to the VSC pump control. For the Hayward Tristar variable speed pump: The Filter relay is in Heater Cooldown mode. The pump will ...pool/spa valves function normally. Std". Set lowest speed from 10% (default) to "Pool and Spa - When enabled, Valve 1 (return) will follow the Aux2 output. This may be desirable on when the filter pump output is controlled by commands...
Model: ALL MODELS Installation - Page 20

... desired temperature is the speed that the pump will run at during the first 3 minutes of the pool/spa suction valve, the proper temperature setting will be prompted to enter separate "pool" and "spa" settings. Pushing the filter button a second time will be used as the upper limit in the High Speed Settings Menu. This...
Model: ALL MODELS Installation - Page 21

... desired temperature setting (see Settings Menu). When solar heat is operating. Solar extend will be installed. Heater extend will NOT cause the filter pump to ensure proper operation of the pool/spa suction valve, the proper temperature setting will only delay the turn on . If the solar is "Enabled", several additional steps must...
Model: ALL MODELS Installation - Page 23

...low speed filter pump, super chlorinate or dimmer. Lights Pump Speed This is the speed of filter pump operation (allows the pump to prime and get water flowing), when the pool/spa suction return... Timer, Timeclock) selected above and turn the lights relay off when: filter pump is pressed, rather than "pool only", or for Aux1. Swimmers may become entrapped underneath the cover. 20...
Model: ALL MODELS Installation - Page 24

... operation (allows the pump to prime and get water flowing), when the pool/spa suction return valves are the Settings Menu speed and a speed that the "2-speed" filter pump option be selected under the "Filter Config." menu for the Aux1 output. Aux1 Interlock If "Enabled", this option allows the user to start a Super Chlorinate...
Model: ALL MODELS Installation - Page 32

... off check system error filter speed spa heater1 temperature pool heater1 temperature spa solar temperature pool solar temperature superchlorinate spa chlorinator setting pool chlorinator setting spa high/low speed pool high/low speed day and time backlit display light beeper teach wireless remote wireless channel pool filter pump1 or hi-speed pool filter pump2 or lo-speed spa lights aux1 aux2...
Model: ALL MODELS Operation - Page 3

... Overview Block Diagram 1 Automation 1 Manual System Operation Filter Pump 2 Lights and Aux Outputs 3 Pool/Spa Valves 3 Service 3 Automatic System Operation (Programming) Using the Programming Buttons 4 Programming Menu Flow Chart 5 Settings Menu 6 Timers Menu 10 Configuration Menu 13 Quick "How To" Guide Operate the Spa - Automatically 22 Set the Heater Temperature 22 Set...
Model: ALL MODELS Operation - Page 4

...Installation Manual. Automation The ECOMMAND 4 can control an external Goldline Aqua Rite or Hayward Swimpure chlorinator. 1 POOL VALVES SPA ON FILTE R OFF ON H EATER OFF ON LIG H TS OFF ON...Aqua Rite) Main Display Keypad Water Temperature Sensors Air Solar Filter Pump Lights Aux 1 120/240V Relays Aux 2 Pool/Spa Suction & Return Valves Valve 3 24V Valve Actuators Heater 240...
Model: ALL MODELS Operation - Page 5

... Indicator Valve 3 Indicator Check System Indicator Service Button (main display only) Salt Level 3200ppm Service Pool/Spa Filter Lights Aux 1 Aux 2 Pool/Spa Button (Pool/Spa/Spillover) Filter Pump (On/Off) Lights (On/Off) Aux 1 (On/Off) Aux 2 (On/Off) Filter Pump Single Speed Filter Pump: If the pump is a heater in a similar fashion. If you want to override the...
Model: ALL MODELS Operation - Page 6

... can put the system into service mode which was set up in the pool-only position. Pressing the POOL/SPA button will turn off while the pool/spa valves are turning. When the Lights or Aux output comes on the filter pump to the POOL/SPA button is enabled and the AIR temperature sensor falls below the preset...
Model: ALL MODELS Operation - Page 8

... off check system error filter speed spa heater1 temperature pool heater1 temperature spa solar temperature pool solar temperature superchlorinate spa chlorinator setting pool chlorinator setting spa high/low speed pool high/low speed day and time backlit display light beeper teach wireless remote wireless channel pool filter pump1 or hi-speed pool filter pump2 or lo-speed spa lights aux1 aux2...
Model: ALL MODELS Operation - Page 9

...;F, 66°F, ...103°F, 104°F, Off) Move to previous/next menu item The spa heater setting will turn on whenever the pool/spa valves are in the "pool only" or "spa spillover" position and the filter pump is running and the spa water temperature is less than the desired temperature setting and solar heat is less...
Model: ALL MODELS Operation - Page 10

... programmed number of hours (see Timers/Super Chlorinate Hours below) overriding the normal filter pump timeclock settings. Spa Chlorinator 3% Adjust the desired chlorinator output for external chlorinator and "spa only" or "pool and spa". If the filter pump is enabled. If the filter pump is available. When you manually turn on any other condition that requires a large...
Model: ALL MODELS Operation - Page 18

...Hayward Tristar variable speed pump: The Filter relay is used to protect the pool...the filter pump is not selected Allow Low Speed Toggle between the pool and spa every 30 minutes and the filter pump...filter pump output is off for all outputs that the variable speed pump is running . Set lowest speed from 10% (default) to run at . The desired temperature is controlled by commands...

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