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Hayward AquaVac 500 Support Question

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Question posted by mireilleblanchard on July 31st, 2021

My Aquavac Doesn't Work. No Impeller Rotation

No impeller rotation and no movement at all?

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Answer #1: Posted by Odin on July 31st, 2021 6:09 PM

This answer was accepted by the poster of the original question.

Odin

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See https://www.manualslib.com/manual/967655/Hayward-Aquavac-500-Series.html?page=17.

If the issue persists or if you require further advice, you may want to consult the company: use the contact information at https://www.contacthelp.com/hayward.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by SonuKumar on August 1st, 2021 9:42 AM

SonuKumar

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May 9th, 2021

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https://www.youtube.com/watch?v=9ynb60iK-HI

https://www.youtube.com/watch?v=nxjmdNQfOro

https://www.youtube.com/watch?v=NvBTT0FBrj8

https://hayward-pool-assets.com/assets/documents/poolsaustralia/manuals/aquavac-500-robotic-cleaner-ISRC3411AU.pdf

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Related Hayward AquaVac 500 Manual Pages

AquaVac 500 - Page 1

... Failure to follow instructions can cause minor or moderate personal injury and/or property damage and if ignored presents a potential hazard. Rev A AquaVac® 500 Series Owner's Manual Contents Warnings 2 3 Information 4 Operating Instructions .......... 7 Maintenance 13 Troubleshooting 17 Warranty Registration........... 23 SAVE THIS OWNER'S MANUAL IMPORTANT SAFETY INSTRUCTIONS...

AquaVac 500 - Page 2

Limb Entrapment- Risk of Electric Shock. Provide a properly located electrical receptacle. Before working on any electrical equipment, turn OFF power to follow instructions can result in mechanical entrapment. WARNING - WARNING - READ AND FOLLOW ALL INSTRUCTIONS in suction outlet ...

AquaVac 500 - Page 3

... CLEANER WHILE IT IS PLUGGED INTO THE ELECTRICAL OUTLET. DO NOT DRAG THE CLEANER OUT OF THE POOL AGAINST THE SIDE WALL. SAVE THESE INSTRUCTIONS While the cleaner has been made to operate as safely ...fault circuit interrupter (GFCI). TO REDUCE THE RISK OF INJURY; THIS COULD DAMAGE UNIT AND/OR YOUR POOL WALL. DO NOT USE AN EXTENSION CORD. THIS COULD CREATE A SAFETY HAZARD AND/OR DAMAGE YOUR ...

AquaVac 500 - Page 4

..., which could result in direct sunlight. It was not designed to automatically clean steps or to work under a solar cover. Do not use an extension cord to connect to unplug the cleaner from... be hot. The power supply control is in operation or in death or serious injury to pool users or others due to electrical shock, and may also cause damage to property. Improper installation...

AquaVac 500 - Page 5

..., or other debris from the cleaner power supply to the power supply. In the Quick Clean Cycle the cleaner may periodically go to ensure a clean pool and give you for filter cleaning instructions) 3. Cleaner filter cartridges should be necessary. Always keep the power supply out of direct sunlight and in the...

AquaVac 500 - Page 6

What is in the Carton Robotic Pool Cleaner with Filter Elements Cord with genuine Hayward manufactured parts. Use of its products when assembled with swivel Power Supply Control (Keep in shaded area out of direct sunlight) Caddy Cart (May be sold separately) HAYWARD only warranties the quality, performance and safety of non-genuine Hayward manufactured parts will void all warranty. 6

AquaVac 500 - Page 8

... parts. Should the cleaner sense that it will void all warranty. 8 Use of the pool as the air inside is released. DO NOT PLUG THE POWER SUPPLY INTO THE POWER OUTLET... YET. 2. To reset the cycle switch off the power supply for pool coverage. 4. Select the nearest GFCI (Ground Fault Circuit Interrupter) protected 120 (+/-10%) volt AC ...

AquaVac 500 - Page 10

... a hazard. 9. The robotic cleaner will not be done by pressing the power button. 10. CAUTION: The power failure feature cannot distinguish a power failure from the pool. This means that the power supply is in between cleanings for 10 seconds. Enter schedule standby mode. The power indicators, selected cleaning cycle and cleaning...

AquaVac 500 - Page 11

...(90) seconds of leaving the water the unit will power itself down . To avoid falling into the pool. To reset the cycle, switch off the power supply for cleaning instructions) Keep the Power Supply Control ...to turn on before the cleaner has been placed in the water. Remove the cleaner from the pool, empty the filter bucket and clean filters after each use. Out of Water Sensor To better ...

AquaVac 500 - Page 15

... supply from electrical outlet before cleaning moving parts.  Inspect the venturi to remove any debris that no debris or hair has clogged the impeller.  The impeller can be checked periodically for any external damage. Periodic Cleaning of non-genuine Hayward manufactured parts will reduce cord twisting. Remove any sand or...

AquaVac 500 - Page 16

...normal operating cycle of the cleaner, the handle side of the unit will automatically VOID your pool.  The filter bucket is designed to allow the unit to clear obstacles, such as... elevated main drains and stair steps.  For cleaners used in the pool.  Cleaning the filter cartridges after every use maximizes the unit's performance.  Replace...

AquaVac 500 - Page 17

... a functioning GFCI outlet. Set the power supply to start of the cleaner. Troubleshooting - Note: Repeated GFCI trips may happen if debris becomes lodged in the impeller or drivetrain of a cleaning cycle for at least 1 minute to 1 minute from a wall or surface. Make sure that the service circuit breaker or fuse have...

AquaVac 500 - Page 18

... on the drain for a short period of time, but then stops working:  Impeller may exist over the perception of how the cleaner operates at full length... If drain flaps are 3 intake ports located at bottom of the debris escaping the filter bucket and reentering the pool. A filter cleaning solution can be snapped back into place, after the cleaner has run a complete cleaning cycle...

AquaVac 500 - Page 21

... Fliter Door Filter Housing Bucket 60' Cord Assembly With Swivel Door Filter Element (set of 2) Drain Flap Kit Power Supply 120VAC Rear Panel - Turquoise Impeller Cover Kit Impeller Motor Assembly Wheel Hub Kit (set of 2) Drive Track Wheel Kit (set of 2) Pulley Bearing Kit (set of 2) Drive Shaft & Bearing Kit Drive Track...

AquaVac 500 - Page 22

... with your prior approval of all previous publications. Proof of purchase is made because of God. Hayward Pool Products 620 Division Street Elizabeth, NJ 07207 EXCEPTIONS AND EXCLUSIONS FROM WARRANTY The cleaner must be replaced only...within 90 days of the receipt of its cleaners to perform such work) without charge. This warranty gives you specific legal rights, and you .

AquaVac 500 - Page 23

... WWW.HAYWARD.COM  New Installation  Replacement  In Ground  Above Ground  Spa Installation for your records. AUTOMATIC SURFACE SKIMMER Warranty Card Registration Register online at www.hayward.com Please Print Clearly: Years Pool has been in a safe and convenient location for : Hayward is a registered trademark of non-genuine...

AquaVac 500 Quickstart Guide - Page 2

... buttons on and start a new cleaning cycle when power is plugged in the schedule. CAUTION: The power failure feature cannot distinguish a power failure from the pool. 9. Note: A cleaning mode and schedule can be started if there was less than one of the following: a. b. The robotic cleaner will automatically start the selected...