Question posted by franklinsm001 on January 28th, 2016
How Do I Get The Phone I Ordered And Paid For Jan. 18th. It Still Has Not Shipp
I have been on your help line for over TWO HOURS! being disconnected twice and not offered the call back option. this is the third time I have had trouble with an order and can't seem to contact anyone to help me.I like your goods and trips if there is no issue .But I am thinking of writing a negative review on your customer service( first one I have ever written) If this issue with my phone is not addressed!
Current Answers
Answer #1: Posted by freginold on January 28th, 2016 9:29 AM
Hello, this site is HelpOwl, and is not a part of Groupon. If you've tried calling the 888-664-4482 number, you may want to try contacting their customer support online instead. You can do so here.
Answer #2: Posted by Odin on January 28th, 2016 9:39 AM
Using a Web form is not the best way to get help from Groupon. If you still can't get through on the support line, call corporate, at 312-676-5773.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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