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Question posted by MERLEMTE on April 28th, 2014

Genie Excelerator Shaft Won't Turn

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Related Genie Excelerator Manual Pages

Owner's Manual - Page 1

... Set to Operation of this Garage Door Operator. Need Help? Extension Kit is available for Service 11 Garage Door Opener Installation 12 Accessories 22 Maintenance 25 Troubleshooting 26 Wiring Diagram 29 Warranty information 30 COMPLETE WITH INTELLICODE® REMOTE CONTROL AND SERIES II ELECTRONICS For 7' 6" Doors. Please call us: 1-800-35-GENIE (354-3643) www.geniecompany.com...
Owner's Manual - Page 2

... The light turns on , or next to 60 Watts max. SAFETY INFORMATION Garage Doors are heavy objects that move with the help of springs under tension, and electric opening equipment may ...GENIE or visit www.geniecompany.com SAFETY FEATURES Safe-T-Beam® (STB) Non-Contact Reversing System Places an invisible beam across door opening, that reverses the door during down travel to which door...
Owner's Manual - Page 3

...call 1-800-35-GENIE or visit www.geniecompany.com 3 D Contact your garage door for installing Door Bracket onto door. E If you will need. NOTE The Excelerator Opener is acceptable. B If door is designed for repairs and adjustments to your door is a sectional or a one -piece door. One-Piece Door B Raise door to most garage doors. More than 2" thick, brace door or use shorter...
Owner's Manual - Page 4

... enough to studs beside your rail is above the top of the garage door opening. For sectional doors, add 2-1/2" to connect points. NOTE • For both types of Travel 4 For Help, call 1-800-35-GENIE or visit www.geniecompany.com Check Step 4: CHECK DOOR HEADER AREA NOTE The header is a heavily reinforced section of the wall...
Owner's Manual - Page 5

... be partially disassembled to most garage ceilings. Not all Genie Factory Authorized Dealers are included to attach the Opener to install appropriate wiring in place of garage: • Approximately 10' back if garage has a 7' 6" door. • Approximately 11' back if garage has an 8' 0" door. • Approximately 13' back if garage has an 10' 0" door. • Approximately 14' back if...
Owner's Manual - Page 6

... Extensions (dealer) ❐ Garage door opener reinforcement bracket (dealer) ❐ Garage door frame reinforcement brackets, screws, bracing or reinforcement kits (dealer) ❐ Lag Screws (11/4") for a wood door less than 2" thick (store) ❐ Electrical outlet and/or wiring (supplied by a licensed electrician) ❐ Excelerator Extension Kit (for 8' garage doors) (store) ❐...
Owner's Manual - Page 8

EXCELERATOR HARDWARE EXPLODED VIEW NOTE Opener will not function unless Safe-T-Beam® System is installed and Force Controls are properly set. One-Piece Rail Assembly (Genie Pro only) for 10' or 12' door includes: • Special "Close" Limit Switch with longer Wires. • 96" Emergency Release Cord (yellow). • Rail Support Kit. 11 Rail...
Owner's Manual - Page 9

...Figure 10 Bolt 1st Rail Section to Collar (Figure11D). Snap on Motor Shaft (Figure 9). E If you have a 1-piece rail unit, skip...Attach Middle Rail Section For Help, call 1-800-35-GENIE or visit www.geniecompany.com 9 B Attach Middle Rail... Bolts (Figure 11). GARAGE DOOR OPENER ASSEMBLY Assembly Step C1H: CONNECT RAIL TO POWER HEAD OPEN BLUE PARTS BAG A Turn Power Head upside down and...
Owner's Manual - Page 10

...Close Limit Switch (Brown wire) 19 DOOR Open Limit Switch (White wire) 18 DOOR 15" Arrows point DOOR toward door Wire Clip 53 15" #8-32 x...slot on Assembled Rail 10 For Help, call 1-800-35-GENIE or visit www.geniecompany.com Assembly Step C3H: INSTALL MAGNETIC CARRIAGE... Step C6H: INSTALL AND CONNECT LIMIT SWITCHES OPEN GREEN PARTS BAG A Turn Opener right side up and support Power Head to...
Owner's Manual - Page 12

GARAGE DOOR OPENER INSTALLATION NOTE For lightweight garage doors, make sure you have sufficient support. • If a door spring is recommended) Lag Screws and Flat Washers (not supplied). The Bracket can then be mounted at the proper location and have installed the proper reinforcement (See Check Door Condition and Thickness on space. However, it is critical that the...
Owner's Manual - Page 13

... For Help, call 1-800-35-GENIE or visit www.geniecompany.com 13 B Attach Door Bracket: • For metal doors, use 3 (1/4" -20 x 3/4") Self-Drilling Screws (provided). • For wood doors, use 3 (1/4" x 2") Lag Screws. For sectional doors: A Place Door Bracket on top of your garage door. See page 3. Check door condition and thickness. For doors thinner than top roller, and mark...
Owner's Manual - Page 15

... 32 Curved 36 34 Door Arm 31 Straight Door Arm 33 For Help, call 1-800-35-GENIE or visit www.geniecompany.com Figure 24 Assemble Arms (ONE-PIECE) 15 Failure to 6' above floor: • Pull Cord through Magnetic Carriage Assembly Lever until Knob is pulled with garage door fully or partially open, garage door may leave Emergency Release...
Owner's Manual - Page 16

...the door opening, where it now. Blocks of the Brackets until it clicks into outlet, Unplug it will not close the door ...DOOR GARAGE TWO DOOR GARAGE GREEN LED RED RED LED LED GREEN GREEN LED LED RED LED THREE DOOR GARAGE Figure 26 Source/sensor Locations Top edge of garage door frame or wall 6" above floor Figure 27 Final Check Safe-T-Beams® 16 For Help, call 1-800-35-GENIE...
Owner's Manual - Page 18

... not be sure to only tap them in dark. • Controls door Opener from Entrapment Warning Label, and attach it to Terminal #2. • On back of garage door. • At least 5' above with Entrapment Warning Label 18 For Help, call 1-800-35-GENIE or visit www.geniecompany.com Installation SteCpH7: WALL CONSOLE INSTALLATION WARNING Verify...
Owner's Manual - Page 20

... Figure 35 Making Force Adjustments 20 For Help, call 1-800-35-GENIE or visit www.geniecompany.com B Setting Open Limit Switch: • Manually open garage door to run, move , check Safe-T-Beam® System. If door opens completely, but motor continues to full open position. • Slide Open Limit Switch until it runs, until it is disengaged. • With...
Owner's Manual - Page 21

... contacts board: • If door does not reverse, decrease Close Force until garage door runs smoothly from resetting. If your Excelerator® is blocked, door will prevent the Timer/Cycle Counter from Open Limit Switch to Open Limit Switch. - Do Not Unplug the Unit - If not, adjust Open Force Control slightly clockwise, close garage door, and open garage door, and close . If not...
Owner's Manual - Page 22

... Figure 37 Genie Remote Controls Learn Code Button STATUS LEARN LEARN INDICATOR LIGHT Figure 38 Learn Code Button and Indicator Light Model Number Visor Clip Push to the door and door Opener Owner's Manuals before attempting any similar device. - Garage door will stop: • The door automatically stops at one time. Garage door will not cause the door Opener to delete...
Owner's Manual - Page 23

...8226; If the door does not move the garage door: - Red LED blinks - twice per second. • Enter your PIN (3 to Door and Door Opener Owner's Manuals before attempting any repairs. B Repeat step A above for 2 or 3 Door Openers A Set Wireless Keypad PIN (Personal ID Number): • Activate programming mode. - Press (in order) . - Learn Code Indicator LED turns off . After...
Owner's Manual - Page 27

...-balance spring, binding door hardware or rollers may result in (reapply power), and activate from Opener. NOTE: Force Settings are restored at factory. The Green LED light will turn ON, then OFF when power is fully closed. • The Remote Controls and Wireless Keypad will run at slow speed. Have a Genie Factory Authorized Dealer...
Owner's Manual - Page 28

...garage door and door spring(s). • WARNING: If you suspect a problem with the garage door hardware or springs,contact a Genie Factory Authorized De aler for service,or contact Customer Service at 1-800-35-GENIE. • Check Open...8226; Check that all Remote Control codes from Remote Control 1. Door starts up Door will not turn off • Check Safe-T-Beam® System as needed ....

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