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GE PP962SMSS Support Question

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Question posted by gadeb on April 26th, 2013

Ge Profile Stove Top

Just bought this Ge profile stove top GEpp962smss the indicator light stays on after the sustem has cooled off...is there a part that will correct this as I have No warranty Thanks

Current Answers

Answer #1: Posted by TommyKervz on April 26th, 2013 5:06 AM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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Greetings - Please donload the User and Care manual on the link below for tips on the lights language - http://www.helpowl.com/manuals/GE/PP962SMSS/25274


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related GE PP962SMSS Manual Pages

Installation Instructions - Page 1

... of the installer and product failure due to improper installation is not covered under warranty. WARNING - Installation 36" Electric Cooktop Instructions CP650, JP655, PP962, PP972, PP975, PP980, ZEU36K "If you have questions, call 800.GE.CARES or visit our website at: ge.com" Before You Begin Read these instructions for future reference. • Product failure due...
Installation Instructions - Page 2

... be no deeper than 13". • Make sure the cabinets and wall coverings around the cooktop can be easy to reach and lighted with the proper voltage and frequency, and connected to National Electrical Code. A white (neutral) wire is to be provided, the risk can withstand the temperatures (up to do not know...
Installation Instructions - Page 3

...section on preparing the opening , make sure all literature, Owner's Manual, Installations, etc. The electrical power to do not interfere with each other. (See section on electrical requirements.) F When installing your cooktop. (Refer to 200°F) generated by the cooktop. 3 Installation Instructions Pre-Installation Checklist WARNING - Styrofoam Packaging Literature Package HOT ON...
Installation Instructions - Page 4

... bottom and any combustible surfaces. 5" Min. Depth of cut 5 Make sure the wall coverings, countertop and cabinets around the cooktop can withstand heat (up to 200°F) generated by cooktop. 2 Overall cooktop dimensions 36" (36-1/8" SS) Cooktop 18-7/8" 20-7/8" (21" SS) Depth on Monogram ZEU36K is 21-1/4' @ center. 33-3/4" 3-1/4" Front 4-5/8" Rear at the conduit location 6-1/4" Rear...
Installation Instructions - Page 5

... edge of the glass on the sides and rear of the unit only. Bottom of the cooktop unit. Repeat for serviceability. 4 Locate Mounting Parts Remove the Hold Down Brackets and screws from... the literature package. IMPORTANT: The junction box must be located where it will be located. Cooktop Glass Note: On CP650S, PP962S, PP972S, PP975S & PP980S models, apply the foam tape around ...
Installation Instructions - Page 6

... of the countertop is parallel to the cabinet sides with the screws provided. Hold Down Bracket Cooktop 7 Attach Hold Down Brackets to Cabinet Open the cabinet door and screw the Hold Down Brackets to the cooktop. Make final check that all required clearances are met. Mounting Screw Burner Box Sides Use suitable...
Installation Instructions - Page 7

... permit, connect the bare ground connector lead of the cabinet door. Installation Instructions Installation-Electrical Connections A When making the wire connections, use the entire length of the junction box... must not be made , secure wires together using wire nuts. IMPORTANT: If the cooktop is connected to the residence grounding conductor (green or bare copper) in accordance with ...
Installation Instructions - Page 8

...to aluminum and follow the manufacturer's recommended connector procedure closely. D Check that the cooktop is not tripped nor the house fuse blown. C Check that all items from the...TO ELECTRICIAN: The power leads supplied with moving parts. B Turn on the power to the cooktop. (Refer to larger gauge household wiring. Checklists Installation Instructions 1 Pre-Test Checklist A Remove ...
Quick Specs - Page 1

... a 5" free area between the bottom of the countertop must be re-routed to adjacent overhead cabinets. clearance to side wall from cooktop to install downdraft. PP962SM GE Profile36" Built-In CleanDesign Electric Cooktop Dimensions and Installation Information (in inches) KW Rating 240V 9.4 208V 7.1 Breaker Size 240V 40 Amps† 208V 40 Amps† †...
Quick Specs - Page 2

...-Cast Knobs - Combines three cooktop elements into one large cooking area, ideal for foods, making meal coordination simple • Model PP962SMSS - Feature a robust construction...the cooktop • Dishwasher-Safe Knobs - A smooth cooktop surface makes cleaning quick and easy • Ribbon Heating Elements - PP962SM GE Profile36" Built-In CleanDesign Electric Cooktop Features ...
Use and Care Manual - Page 1

...and Cleaning Control Knobs 12 Glass Cooktop 13, 14 Stainless Steel Surfaces 12 Troubleshooting Tips 15 Consumer Support Consumer Support 18 Warranty 17 Owner's Manual PP912 PP932 ...PP942 PP944 PP962 PP972 CP350 CP650 Printed in the United States Write the model and serial numbers here: Model Serial You can find them on a label under the cooktop...
Use and Care Manual - Page 2

...in cabinets above a cooktop-children climbing on the cooktop to prevent property damage, personal injury, or loss of your cooktop unless it for the indicated wattage on the cooktop.   CAUTION... or heating the room.  Do not use . SAFETY PRECAUTIONS When using electrical appliances, basic safety precautions should be followed, including the following:  Use this...
Use and Care Manual - Page 4

... ELEMENTS Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the controls have cooled and the indicator light has gone off position and the ...cleaning cream to the glass surface when it is cool before attempting to wipe spills on the cooktop.  To minimize the possibility of electrical shock. Some cleansers can lead to a hot surface...
Use and Care Manual - Page 5

... may vary from your model. Features of your 36" cooktop. Throughout this manual, features and appearance may vary.) Single Surface Element Dual Surface Element Tri-Ring Surface Element Left Rear Surface Element Control Knob Warming Zone Surface Element Control Lock Indicator Light Surface Element ON Indicator Light Center or Tri-Ring Surface Element Control Knob Dual...
Use and Care Manual - Page 6

... may vary from your model. Features of your 30" cooktop. Throughout this manual, features and appearance may vary.) Single Surface Element Dual Surface Element Left Rear Surface Element Control Knob Left Front Surface Element Control Knob Control Lock Indicator Light Surface Element ON Indicator Light Dual Surface Element Control Knob Dual Surface Element Selector Knob...
Use and Care Manual - Page 7

...and off , the glass cooktop retains enough heat to change color when hot or cooling down . The controls for the cooking zones to continue cooking. The ELEMENT ON indicator light will remove this manual, features... HI for the first time. It is hot to the touch.  It stays on the cooktop. The glass is temporary and will cycle on the surface element you turn in either direction...
Use and Care Manual - Page 9

... to , stopping at serving temperature. This will glow to show that protects the glass cooktop from the WARMING ZONE as cookware and plates will cycle on and off -center. ...cooled below 150°F. The temperature limiter may melt onto the surface and be vented to allow moisture to escape. CAUTION: Do not warm food on the WARMING ZONE for top-ofrange cooking. An indicator light...
Use and Care Manual - Page 12

...in a dishwasher or they may be washed with soap and water. Care and cleaning of the cooktop. Make sure the knobs are in the direction of the grain. Always wipe the surface in ... Do not use any part of the cooktop. Make sure the insides of the knobs are cool before replacing. It cannot be removed from the appliance surface. Be sure electrical power is baked on some models) Do...
Use and Care Manual - Page 17

... sole and exclusive remedy is abused, misused, modified, used commercially.  Damage to the glass cooktop caused by our Factory Service Centers, or an authorized Customer Care® technician. GE Electric Cooktop Warranty. For The Period Of: GE Will Provide: One Year From the date of the original purchase Any part of the original purchase A replacement...
Use and Care Manual - Page 18

.... We recognize the need assistance with all ages, sizes and capabilities. Caution must be used by people of physical and mental abilities and impairments. Extended Warranties GEAppliances.com Purchase a GE extended warranty and learn about special discounts that can have parts or accessories sent directly to : General Manager, Customer Relations...

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