Gateway NV-53A Support Question
Gateway NV-53A Support Question
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Question posted by new4todd on February 18th, 2021
Bios Password Needs Cleared On A Gateway Nv53a52u.
I have forgot the BIOS password to my Gateway NV53A52u laptop, so I downloaded the BIOS update for it specifically from Gateway, and ran the update in Windows 7; it ran and then rebooted, and when it came back up the BIOS still has a password, and Windows will not boot up.It will barely start to load Windows, (so it does recognize the HD and O/S to a point) but then reboots back to a menu to Repair or launch normally, but the system will not recognize the DVD player with the original O/S installation or repair disks. It will not recognize the USB drive in this stage either.I created a bootable DOS USB and put the BIOS flash files on it, and after removing the power connector and battery from it, I then removed the HD from the system; put the battery back in; it would then boot to the USB, so I ran the file from it and all seemed well and good, except it still has a password on the BIOS.I put HD back in; battery back in, and turned it back on, only to get the same results.Page 40 of the NV52/NV54/NV56/NV58 Service Guide, also known as the NV53 SERVICEGUIDE, says there is a "gap"/ set of contacts labeled G27, that when shorted and other steps will clear the PW, but this NV53A52u that I have in front of me, is NOT the same machine as is in that manual.I have found some what look very much like un-labeled contact points on the main-board, towards the very front and squarely in-between the HD and WiFi card, but I have yet to try shorting them like the above steps mentioned, and would rather not resort to that, or taking the thing apart to remove the CMOS battery!After the third attempt on the PW screen it does not generate a code to look up, but just locks up.....
Current Answers
Answer #1: Posted by waelsaidani1 on February 18th, 2021 11:43 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
To clear a lost BIOS password (user or supervisor password) you need to short
the clear password hardware gap (G27) located on the system board
To clear a BIOS password:
1 Turn off the notebook and unplug all the peripherals connected to it.
2 Complete the steps in
3 Complete the steps in
4 Remove the memory module(s) and locate the G27 gap.
5 Use an electrical conductivity tool to short the two contacts on the hardware
gap together.
6 While resting the tool on the two contacts, plug one end of the AC adapter
into the DC power jack and plug one end to an electrical outlet.
7 Press the power button to turn on the system.
8After the POST, remove the tool from the hardware gap.
9 Reinstall the memory module(s), battery pack, and the bay cover.
10 Turn on the notebook and press
11Press F9 to load the system defaults.
12 Press F10 to save the changes you made and close the setup Utility
Related Gateway NV-53A Manual Pages
Gateway Notebook User's Guide - Canada/French - Page 5
www.gateway.com
Changing color depth and screen resolution 68 Changing the appearance of windows and backgrounds . . . . . 69 Selecting a screen saver 70... use 83 Restricting game access 83 Restricting specific programs 85 Creating activity reports 85
Chapter 8: Maintaining Your Notebook 87
Setting up a maintenance schedule 88 Updating Windows 88 Managing hard drive space 89
Checking ...
Gateway Notebook User's Guide - Canada/French - Page 56
... or DSL modem
50
Access point
Equipment you need for an access point-based network
Tip
When you need:
• Your Gateway computer with a wireless Ethernet network card installed ...access other devices, like SecureEasySetup™ or 128-bit WEP encryption. The Device Manager window opens. Take the following into consideration when you purchase wireless equipment:
Access point Wireless ...
Gateway Notebook User's Guide - Canada/French - Page 71
..., you need to keep your notebook and install them automatically.
The Windows Security Center dialog box opens. 3 Click Windows Update. Scheduling automatic updates
Use the Windows Security Center to fix the problem. Windows can routinely check for the latest updates for your notebook's system software up to date. You should update Windows regularly to download and install updates on...
Gateway Notebook User's Guide - Canada/French - Page 94
... Scan hard drive for your notebook.
Help
For more information, see "Windows Update" on your notebook's operating system, software, and hardware. Use Windows Update to choose updates for errors Defragment hard drive Back up files
Weekl y
X X
Monthly When needed
X
X
X
X
X
X
X
X
X
X
X
X
X
Updating Windows
Windows Update helps you can also be controlled through the...
Gateway Notebook User's Guide - English - Page 5
www.gateway.com
Changing color depth and screen resolution 68 Changing the appearance of windows and backgrounds . . . . . 69 Selecting a screen saver 70... use 83 Restricting game access 83 Restricting specific programs 85 Creating activity reports 85
Chapter 8: Maintaining Your Notebook 87
Setting up a maintenance schedule 88 Updating Windows 88 Managing hard drive space 89
Checking ...
Gateway Notebook User's Guide - English - Page 56
... already installed on the left. Cable or DSL modem
50
Access point
Equipment you need :
• Your Gateway computer with the competing IEEE 802.11a format. The Control Panel window opens. 2 Click System and Maintenance, then click System. 3 Click Device Manager ..., like a printer or scanner. Compatibility can also be an issue. The Device Manager window opens. You connect your network.
Gateway Notebook User's Guide - English - Page 71
... download additional Windows software for your notebook and install them automatically. To update Windows: 1 Click (Start), Control Panel, then click Security. 2 Click Security Center. Help
For more information about Windows Update, click Start, then click Help and Support. You should update Windows regularly to date.
www.gateway.com
Security updates
To keep your notebook secure, you need...
Gateway Notebook User's Guide - English - Page 94
...to set up -to-date.
Use Windows Update to choose updates for errors Defragment hard drive Back up files
Weekl y
X X
Monthly When needed
X
X
X
X
X
X
X
X
X
X
X
X
X
Updating Windows
Windows Update helps you with a tailored selection of updates that apply only to the software and hardware on page 59. Windows Update can always get the most recent updates and fixes to the site...
Gateway Notebook User's Guide - Japanese - Page 43
www.jp.gateway.com
1
Windows FAX
Windows FAX
2 Windows FAX FAX
3 FAX
37
Gateway Notebook User's Guide - Japanese - Page 55
www.jp.gateway.com
3
Windows DVD
Windows DVD
4
5 DVD
49
Gateway Notebook User's Guide - Japanese - Page 111
www.jp.gateway.com
3 Windows Vista Web Web
4 OK
PC
1
2
3 PC
105
Gateway Notebook User's Guide - Traditional Chinese - Page 5
tw.gateway.com
第 7 Windows 61
62 62 63 64 64
66 67
67 68 調整 Tablet 69 70 71 71 72 使用 Windows 73 74 75 75 76 78 78
第 8 79
80 更新 Windows 80 80
80 81 82 83 83 84 85 使用 Windows 85 85
iii
Gateway Quick Start Guide for Windows 7 - Page 24
...www.gateway.com is dedicated to your needs. manually organise your gateway to start the program. Gateway Website To get help tailored to provide you started why not visit our website, www.gateway.com..., visually appealing mini-applications that can display anything such as your computer's desktop. Gateway is your files. Google Desktop also helps you want it, right on the Google...
Gateway Quick Start Guide for Windows 7 - Page 28
... after restoring the computer to a certain date, you need to -date via Internet downloads. Select from Internet attacks and ensure that the latest security updates have been downloaded and installed on your computer and keep it running smoothly.
• Start > Control Panel > System and Security > Windows Update. This option allows you to create your most recent...
Service Guide - Page 4
Contents
Navigating the BIOS setup utility 29 BIOS setup utility menus 29 BIOS recovery 38 Creating the Crisis Recovery disk 38 Performing a BIOS recovery 38 Running the Flash utility 39 Clearing a BIOS password 40 Unlocking the hard drive 41
Chapter 3: Replacing notebook components 43
Preventing static electricity discharge 44 Tape 44
Preparing the work space 45 Required tools...
Service Guide - Page 33
CHAPTER 2
System utilities
• BIOS setup utility • BIOS recovery • Clearing a BIOS password • Unlocking the hard drive
27
Service Guide - Page 41
... access to page 41 for instructions. To clear a lost BIOS password (user or supervisor password) you will have enabled the Password on the system board. Go to the Setup utility. Go to your hard drive. www.gateway.com
Removing a password To remove a password:
1 Press ↑ or ↓ to generate a master password and unlock your computer if you lose the...
Service Guide - Page 46
CHAPTER 2: System utilities
Clearing a BIOS password
To clear a lost BIOS password (user or supervisor password) you made and close the setup Utility.
40 To clear a BIOS password:
1 Turn off the notebook and ...the system board.
Gap
Default setting
Function
G27
Open (normal)
Short to short the clear password hardware gap (G27) located on the notebook and press F2 during bootup to access ...
Service Guide - Page 163
... drive 19 memory 18
BIOS password control 8 supported protocols 8 vendor 7 version 7
BIOS crisis disk 38
BIOS flash 39
BIOS recovery BIOS flash 39 crisis disk 38 precautions 38 procedure 38
BIOS utility access 28 Boot ...monitor (VGA) 16 mouse 17 network 16 power 16 printer 17 scanner 17 speaker 17 specification 13 USB 17 VGA 16
controller audio 12 keyboard 11 memory card reader 11
cooling assembly ...
Service Guide - Page 165
... information 26 moving 26 selecting 25
scroll zone 25
security features BIOS passwords 33 Kensington cable lock 16
shortcut menus accessing 26
shortcuts opening menu 26
Sleep mode 22 system key 22
sound muting 24
Speakers 19
speakers jack 17 replace 72
specification buttons 13 ports 13 status indicators 13
starting programs 26...
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