Gateway NV-51 Support Question
Gateway NV-51 Support Question
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Question posted by schraNev on October 8th, 2014
How To Fix A Gateway Nv51b08u Does Not Boot Up
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Current Answers
Answer #1: Posted by freginold on October 9th, 2014 3:35 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Gateway NV-51 Manual Pages
Gateway Notebook User's Guide - Canada/French - Page 57
...Name and the same Workgroup Name. The System Properties dialog box opens. 4 Click Change.
51 If one . Before you should contact your personal data, like credit card numbers, Social Security...cards and any specific instructions they have them already installed.
Establishing your network. www.gateway.com
4 Click the plus (+) in front of your Ethernet network connection
Naming ...
Gateway Notebook User's Guide - Canada/French - Page 69
www.gateway.com Norton 360 scans your computer for viruses and spyware and removes any that it finds. When the scan is finished, a summary of fixed problems appears. Norton Internet Security...Internet Security then click Norton Internet Security. When the scan is finished, a summary of fixed problems appears. Choose which scan you can manually run .
Important Extend your PC regularly to...
Gateway Notebook User's Guide - Canada/French - Page 71
...security updates.
• Install Extras to download additional Windows software for your notebook.
www.gateway.com
Security updates
To keep your notebook secure, you need to keep your notebook secure...the Search box, then press ENTER. Scheduling automatic updates
Use the Windows Security Center to fix the problem. The Windows Security Center dialog box opens. 3 Click Windows Update. Windows...
Gateway Notebook User's Guide - Canada/French - Page 103
...
disconnecting from Internet
22
Disk Cleanup 90
Disk Defragmenter 91
display using screen saver 70
documentation Gateway Web site 2 help 2 Help and Support 2 online help 4
documents creating 17 opening ...
Error-checking 90
Ethernet network equipment needed 47 example 47 installing cards 48, 51 installing drivers 48, 51
F
Fast Ethernet 46
faxes canceling 31 receiving and viewing 31 sending 31 sending...
Gateway Notebook User's Guide - Canada/French - Page 104
...
gadgets adding 71 configuring 71 configuring Sidebar 72 control panel 72 Sidebar 71 using 71
game access restricting 83
Gateway Web address 2 Web site 2
Gigabit Ethernet 46
H
hard drive backing up files 92 checking for errors ... building 38
music tracks copying 38
N
name computer 51 workgroup 51
naming computers 51 workgroup 51
network testing 54 using 56
O
online help 2, 4
opening documents 18
98
Gateway Notebook User's Guide - Canada/French - Page 106
Web browser 22, 23
Web page 23
Web site 23 connecting to 24 downloading files 24 Gateway 2
window 8 close button 9 closing 9, 19 maximize button 9 menu bar 9 minimize button 9 title bar 8
Windows clipboard 10 Search utility... Update 65, 88
WMA file creating 38 editing track information
39
playing 34
Wordpad 17
workgroup naming 51
World Wide Web (WWW) 23 downloading files 24
writing 15
Index
100
Gateway Notebook User's Guide - English - Page 69
... Click, Scan Now. When the scan is finished, a summary of fixed problems appears. If you are using Norton Internet Security
Norton Internet Security automatically... Internet Security subscription before it finds. Important Extend your Norton 360 subscription before it finds.
www.gateway.com Norton 360 scans your computer for viruses and spyware and removes any that it expires to ...
Gateway Notebook User's Guide - English - Page 71
... updates: 1 Click (Start), Control Panel, then click Security. 2 Click Security Center. www.gateway.com
Security updates
To keep your notebook secure, you need to keep your notebook secure. Windows ...to keep Windows and your notebook. Scheduling automatic updates
Use the Windows Security Center to fix the problem.
The Windows Security Center dialog box opens. 3 Click Windows Update. Type...
Gateway Notebook User's Guide - English - Page 103
...
disconnecting from Internet
22
Disk Cleanup 90
Disk Defragmenter 91
display using screen saver 70
documentation Gateway Web site 2 help 2 Help and Support 2 online help 4
documents creating 17 opening ...
Error-checking 90
Ethernet network equipment needed 47 example 47 installing cards 48, 51 installing drivers 48, 51
F
Fast Ethernet 46
faxes canceling 31 receiving and viewing 31 sending 31 sending...
Gateway Notebook User's Guide - English - Page 106
Web browser 22, 23
Web page 23
Web site 23 connecting to 24 downloading files 24 Gateway 2
window 8 close button 9 closing 9, 19 maximize button 9 menu bar 9 minimize button 9 title bar 8
Windows clipboard 10 Search utility... Update 65, 88
WMA file creating 38 editing track information
39
playing 34
Wordpad 17
workgroup naming 51
World Wide Web (WWW) 23 downloading files 24
writing 15
Index
100
Gateway Notebook User's Guide - Japanese - Page 57
www.jp.gateway.com
次の2 1 Windows XP以降のWindows
PC
ヘルプ
ENTER
1
2
3
4
51
Gateway Notebook User's Guide - Traditional Chinese - Page 57
tw.gateway.com
使用網路
說明
ENTER。
1 2
3
料夾。
2 1 2 1
1 完成 第 51 2
3 按一下 X
1 2 3 4
1 2 3 4 5
51
Gateway Notebook User's Guide - Traditional Chinese - Page 95
... 47 24 28 27 28 27 28 27
十四畫
51 83 81 磁碟機
共用 50 50 重組 83 83 51 80 82 9
tw.gateway.com
9 網頁 21 網站 21
Gateway 2 22 連線至 21 51 測試 49 22 20 使用 20 帳戶 20...
Gateway Quick Start Guide for Windows 7 - Page 3
... help fix it, you can run the Gateway Recovery Management program. To make sure you check Gateway InfoCentre, the electronic user's guide installed on the cover of you and switched on if possible. Gateway Recovery... ensure better and quicker service. Also, save your proof of your computer, Gateway recommends you perform the actions described below before you start working with your computer...
Gateway Quick Start Guide for Windows 7 - Page 29
... network.
it can snoop on your screen. Spyware is to apply patches and other software fixes when they could otherwise use to break into your computer.
How to viruses.
Keep your computer...due to protect your Internet connection or entire computer system, and even cause crashes.
Note: Gateway guarantees that your computer was 100% virus free at the time of "auto-update" ...
Gateway Quick Start Guide for Windows 7 - Page 34
...computer. 2. HELPDESK
DIAGNOSE & REPAIR
We all experience problems with your computer and follow the steps to fix the issue. If the computer is not stable (page 37)
The screen displays applications, but they ... the power button. Nothing displays on the screen (page 34)
The screen freezes when the Gateway logo displays (page 36)
The screen freezes when the Windows logo displays (page 36)
The...
Gateway Quick Start Guide for Windows 7 - Page 36
...your computer with the Last Known Good Configuration. Disconnect or remove additional devices.
To fix this feature may not be available on all system requirements.
Select the Default Values ... Changes and Exit and press Enter. Start with a different boot device. This may freeze when the Gateway logo displays. When the Gateway logo appears, press F8 on . 2.
Press OK to ...
Gateway Quick Start Guide for Windows 7 - Page 38
...top right corner of your program, please check the software editor's Website for updates.
To fix this happen with System Restore.
Quick Start & Troubleshooting Guide If the program was originally ...computer cannot display the Windows desktop: Restart your programs by clicking on www.gateway.com for the erratic application(s)? Close programs using the Task Manager. 1. System Restore monitors...
Gateway Quick Start Guide for Windows 7 - Page 45
... recovering from the factory.
To recover your pre-installed software and drivers: 1. Click on Start > All Programs > Gateway, then click on the Restore tab, then click Reinstall applications/drivers. Helpdesk - 45
Perform minor fixes. Gateway
Recovery Management opens. - For instructions on reinstalling software and drivers that were not pre-installed, see that were...
Gateway Quick Start Guide for Windows 7 - Page 47
... default. The Confirm Restoration dialogue box opens. 3. Click on Yes, then Start. The boot menu is still working, see "Recovering from within Windows" below. • If you to...were pre-installed on the Restore tab, then Restore system to return your computer. 5. Gateway Recovery Management opens. 2. The recovery process begins by restarting your computer, then continues ...
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